Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Average customer rating
3.2
(1,154 Reviews)
Rating breakdown 1,154 reviews
5 Stars
516
4 Stars
117
3 Stars
34
2 Stars
17
1 Star
470
51%of customers recommend this product.
(
361 out of
703)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Customer Rating
5
It’s a staple
on March 9, 2023
Posted by: Lynda2
from USA
I don’t know anyone who isn’t familiar with this brand, and it’s always been quality, for me. Cleans without stripping, lots of color and scent options.
I would recommend this to a friend!
Response from Home Tester ClubBy Colgate Rep, Customer Care, March 10, 2023
We believe the more, the merrier, and you should have a great selection to choose from!
Written by a customer while visiting Home Tester Club
Customer Rating
1
Not a good change
on March 9, 2023
Posted by: bab577
I have pretty bad eczema on my hands, and the old formula was all I could use. Now I have nothing. The scent is this new formula is way too strong. Once again, people with allergies and skin issues are disregarded. Very disappointing.
Response from softsoap.comBy Colgate Rep, Customer Care, March 13, 2023
We’re sorry our new formula doesn’t work for you. We sincerely hope you try some of our other milder fragrances for your hands!
Written by a customer while visiting softsoap.com
Customer Rating
4
Moisturizing hand soap
on March 9, 2023
Posted by: Marielag1
from USA
Great inexpensive hand soap. It is more moisturizing than hand soaps at this price range. I didn’t love the scent for this one; however.
I would recommend this to a friend!
Response from Home Tester ClubBy Colgate Rep, Customer Care, March 10, 2023
Give some of our other fragrances a try, to find the one that you will fall in love with!
Response from Home Tester ClubBy Colgate Rep, Customer Care, March 10, 2023
Give some our other fragrances a try, to find the one that you will fall in love with!
Written by a customer while visiting Home Tester Club
Customer Rating
5
Keeps hands soft
on March 8, 2023
Posted by: Ljc19766
from USA
Great product. Keeps hands clean and soft.
Great for children and wonderful for my hands after
Cleaning the house.
Great for children and wonderful for my hands after
Cleaning the house.
I would recommend this to a friend!
Response from Home Tester ClubBy Colgate Rep, Customer Care, March 10, 2023
Aloe Vera Soothing Clean Hand Soap, provides a great clean for all the hands in your house!
Written by a customer while visiting Home Tester Club
Customer Rating
5
Great results
on March 8, 2023
Posted by: RobertA4
from USA
I have tried other soaps but this one kept my hands softer than the others. There was no residual oily feel and the smell remained for awhile.
I would recommend this to a friend!
Response from Home Tester ClubBy Colgate Rep, Customer Care, March 10, 2023
You have great taste! A truly great hand soap only leaves a great scent and clean hands behind!
Written by a customer while visiting Home Tester Club
Customer Rating
1
Why ruin a great product??
on March 8, 2023
Posted by: Chris
Our family has used the previous versions of this hand soap for YEARS, and all the way through the Covid pandemic. So mild and non-drying, no lotion has been necessary with all the extra hand washing, amazing! Always wanted to use as a face wash for that reason, had it been fragrance free I would have. Brought the new version to a hotel last week, was overwhelmed with the new scent, it filled the room and lingered, smelled like the hotel’s cleaning supplies. Did not use long enough to test the mildness. My point- every product in this day and age should sell a fragrance free version (not “unscented,” fragrance free.) If you can produce so many “flavors,” at least offer that.
Response from softsoap.comBy Colgate Rep, Customer Care, March 14, 2023
We’re sorry our new Aloe fragrance isn’t to your liking. We hope you try some of our softer-scented fragrances for your hands.
Written by a customer while visiting softsoap.com
Customer Rating
1
Godawful smell
on March 8, 2023
Posted by: Andrew
from Pittsburgh
Gender:Male
The new fragrance is disgusting. I thought the soap had gone bad until I read the "new fragrance" sticker. Not only that, but my skin felt weird after using it. Does this even have aloe in it anymore?? At least label it with whatever the new scent is since that's obviously the primary "feature" of this new product. Nice bait-and-switch.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, March 9, 2023
We’re sorry our new fragrance doesn't work for you. Please call 1-800-255-7552 and tell our specialists your experience. We want to try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
New Fragrance is too OVERPOWERING!
on March 8, 2023
Posted by: Nick
I was using this soap for almost twenty years and it was excellent. It cleaned your skin without drying it out. They just recently changed the fragrance and it is now has a very strong perfume smell. The smell is overpowering and stays on your hands even after rinsing. I can no longer buy this soap anymore.
Response from softsoap.comBy Colgate Rep, Customer Care, March 8, 2023
We see you have been a loyal customer for years, we're sorry to hear about your experience. We assure to pass along your feedback. We'd love to help find a new scent for you. Please call us at 1-800-221-4607 or reach out to us through any of our live channels here at Consumer_HelpNA@colpal.com (Monday through Friday from 9:00 a.m. to 5:30 p.m. Eastern time)
Written by a customer while visiting softsoap.com