Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Average customer rating
3.2
(1,154 Reviews)
Rating breakdown 1,154 reviews
5 Stars
516
4 Stars
117
3 Stars
34
2 Stars
17
1 Star
470
51%of customers recommend this product.
(
361 out of
703)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Customer Rating
1
Changed the fragrance of aloe vera
on March 30, 2023
Posted by: Violet29
from Kentucky
Gender:Female
Why did you change the smell of your aloe vera? I can’t stand the fragrance of this soothing clean aloe vera. Thais is not the same smell as before. I have bought this fragrance for YEARS. Now I can’t stand to have this smell on my hands. Why ?
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, March 30, 2023
We’re sorry our new fragrance isn’t to your liking. We will share your review with our team.
Written by a customer while visiting softsoap.com
Customer Rating
1
Go back to the old fragrance!
on March 30, 2023
Posted by: Julie
from Philadelphia, PA
Gender:Female
Echoing what other reviewers have said, this new fragrance and new formulation is no good! While I don't get migraines from fragrances or have perfume allergies, strong fragrances do bother me and give me slight headaches. It can be hard to find affordable, fragrance-free mainstream products, but I was so pleased with the old formulation because the fragrance was subtle enough that it didn't bother me. This new scent is sharp, lingers on my hands, and the soap dries out my skin. Unfortunately, all of Softsoap's other scents are even stronger than this one, so it looks like I'll be searching for a new brand!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, March 31, 2023
Please call 1-800-255-7552 and share your experience with us. We’d like to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Disappointed in new formula
on March 29, 2023
Posted by: CJM
I have used this product for many years. It has been the only soap that didn't dry out my hands, causing cracking and bleeding. The scent was also very subtle and pleasant, another reason I loved it so much. Unfortunately, the formula has been changed and my hands immediately feel so dry. The once pleasant and subtle scent has dissapointedly been changed to a stronger, more perfumed fragrance. The scent lingers, and interferes when eating anything with your hands.
Too bad a once wonderful product no longer exists!
Too bad a once wonderful product no longer exists!
Response from softsoap.comBy Colgate Rep, Customer Care, March 31, 2023
We’re sorry our Aloe update doesn’t work for you. We hope you can find another hand soap from our lineup that will work for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
I No Longer Use Softsoap
on March 29, 2023
Posted by: HH
Gender:Male
The new scent is terrible, like a cheap perfume that you cannot get off your hands for hours. And the cracking and burning that this now does to my hands. I have moved on and will never use softsoap again unless the genius that made this dumb decision to change the formula walk it back to the original.
Response from softsoap.comBy Colgate Rep, Customer Care, March 31, 2023
We’re sorry our new Aloe doesn’t work for you. Please call 1-800-255-7552 and share your experience with our team so we can try to make this right.
Written by a customer while visiting softsoap.com
Customer Rating
1
This soap used to be excellent. New changes are a
on March 27, 2023
Posted by: Miles222
Add me to the extremely disappointed list. Our whole family used to love this soap. It had a very light scent and did not dry out our hands. We loved it so much that we even gave the 4-gallon box of it as a Christmas gift to someone who loved it as well! The new formula is so strongly scented— it smells like gummy bears and lingers. It dries out our hands as bad as any other soap in the market now. I will begin the search for a replacement when I can’t get more of the original style. Please, please, please bring back the old scent/style!!
Response from softsoap.comBy Colgate Rep, Customer Care, March 28, 2023
Please call us at 1-800-255-7552 and share your experience with us. We’d like to make this right.
Written by a customer while visiting softsoap.com
Customer Rating
5
soap smells good
on March 27, 2023
Posted by: Elaine5
from USA
The soap smells good, not too much fragrance on it which makes it good
I would recommend this to a friend!
Response from Home Tester ClubBy Colgate Rep, Customer Care, March 28, 2023
To be Soothing Clean, it has to soothe both the senses and hands, with just the right amount of fragrance to cleaning power!
Written by a customer while visiting Home Tester Club
Customer Rating
1
Horrible Scent
on March 27, 2023
Posted by: pb
from TN
Gender:Female
New scent Aloe Vera is horrible. I have used this soap for years but will have to stop buying it because the new Aloe Vera scent is too strong and makes my hands stink afterwards. Please bring back old Aloe Vera scent.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, March 27, 2023
We’re sorry our new fragrance doesn’t work for you. We hope you try some of our other softer fragrances for the one right for you.
Written by a customer while visiting softsoap.com
Customer Rating
4
Clean soap!
on March 26, 2023
Posted by: Cynt12
from USA
I use Softsoap! This cream soap is good! The soap is creamy and nice. Gets your hands clean and leaves them feeling soft!
I would recommend this to a friend!
Response from Home Tester ClubBy Colgate Rep, Customer Care, March 27, 2023
Everybody likes clean soft hands!
Written by a customer while visiting Home Tester Club