Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Average customer rating
3.2
(1,154 Reviews)
Rating breakdown 1,154 reviews
5 Stars
516
4 Stars
117
3 Stars
34
2 Stars
17
1 Star
470
51%of customers recommend this product.
(
361 out of
703)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Customer Rating
1
Red and yellow dyes in new formula have got to go!
on July 20, 2023
Posted by: Tw
from Lake Bluff illinois
Gender:Female
Bring back the old formula. - loved and relied on it. The new formula has dyes and the old formula did NOT have red and yellow dyes. Won’t buy his new formula anymore. Take a lesson from Coke and bring back the old formula. Pivot back before it’s too late. Would give a zero if possible.
Response from softsoap.comBy Colgate Rep, Customer Care, July 20, 2023
We're sorry you don't like our new formula. We'll share your review and comments with our team. We hope you will try some of our other hand soaps to find one that works for you.
Written by a customer while visiting softsoap.com
Customer Rating
4
Love it
on July 18, 2023
Posted by: BlazedMom1
from USA
I love this handsoap. Works amazing, cleans well, smells good and definitely gentle enough on my sensitive hands.
I would recommend this to a friend!
Response from Home Tester ClubBy Colgate Rep, Customer Care, July 19, 2023
Soothing Clean, Soothes and Cleans, softly, nicely, and gently, to Soothe hands and mind!
Written by a customer while visiting Home Tester Club
Customer Rating
1
PLS BRING ORIGINAL FORMULA BACK
on July 18, 2023
Posted by: pp123
from Vancouver, BC
Gender:Female
Please change back the fragrance formula of the Soothing Aloe hand soap or sell an original version! 😭Every friend I know who uses this hand soap agrees the new scent is awful. I need to wash my hands frequently and it was the only hand soap mild enough for my skin and now it is irritating. I thought this is supposed to be "softsoap" not "harshsoap"! Plus the original scent meant a lot to me it was the nostalgic smell of my childhood. Why change a perfectly fine and classic product like this? If you have to make changes just make a different product so people who like the new version can buy
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, July 19, 2023
We're sorry to hear our new formula isn't right for you. Please call us at 1-800-255-7552 and share your experience with us, so we can try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Not the product we've always enjoyed!
on July 17, 2023
Posted by: bonnienoir
from Beaver Falls, PA
Gender:Female
We are so disappointed! We've been using the produce for years but this bottle is nothing like the product we have liked for at least a decade. It's so much thinner that it seems to have been watered down. The fragrance is making us both sick. I'm afraid we'll be looking for another product to use in our kitchen and 4 bathrooms.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, July 18, 2023
Thank you for using Softsoap for so long! We're disappointed to hear our new formula doesn't work for you. Please call us at 1-800-255-7552 and tell our team about your experience. We'd like a chance to make this right with you.
Written by a customer while visiting softsoap.com
Customer Rating
1
New fragrance is terrible, please remove it
on July 17, 2023
Posted by: Margaret
I've been using this soap for over a decade now. It was the only soap I used because it didn't have an overpowering fragrance but still lathered up well and didn’t dry out my hands. Now softsoap has added a very noticeable fragrance. I think it's the same fragrance they use in their regular clear hand soap (which is why I don't use the clear soap anymore). It's terrible, and gives me a headache whenever I use it. Lingers on the skin forever. What a waste of money. Please go back to the original formula!!
Response from softsoap.comBy Colgate Rep, Customer Care, July 18, 2023
We're sorry to hear our new formula change isn't right for you. Please call us at 1-800-255-7552 and share your experience with our team. We want to try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
5
Works good!
on July 16, 2023
Posted by: Otterreviews9
from USA
This hand soap works as expected. It smells good, However, I think that the antibacterial version is much better. This one does have a good scent though. And it is also affordable.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
1
Bad. Stay away.
on July 16, 2023
Posted by: Your soap advisor
Gender:Male
Awful, just awful. Ruined a good thing. Stay away from this brand, which once sold good products and now sells bad ones.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Horrible smell, not the same
on July 15, 2023
Posted by: Swan
Gender:Female
Bring back the old formula. Why does everything have to have a strong fragrance? Will never buy again, sadly. Irritates my hands
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com