Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Average customer rating
3.2
(1,154 Reviews)
Rating breakdown 1,154 reviews
5 Stars
516
4 Stars
117
3 Stars
34
2 Stars
17
1 Star
470
51%of customers recommend this product.
(
361 out of
703)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Customer Rating
1
Please listen to us-Bring back the original
on May 1, 2025
Posted by: Unscented Aloe Vera Fan
The new "fresh scent" is terrible. Why the change? Are you listening to your long time customers practically begging you to bring back the original soap so many of us used for years? I cannot purchase the product any more. I ended up donating the bottles I purchased before realizing the added scent. Please listen to your customers. Finding an alternative is very challenging. You had the best product available...."had" being the key word.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Terrible!
on April 16, 2025
Posted by: Calliemaxx
Terrible scent!
The old soothing aloe Vera was the very best hand soap ever! I have super sensitive hands and the old product was perfect! The new scent is strong and terrible!! It’s hard to find a great soap that is not antibacterial!
Bring the old tried and true back please!!!!
The old soothing aloe Vera was the very best hand soap ever! I have super sensitive hands and the old product was perfect! The new scent is strong and terrible!! It’s hard to find a great soap that is not antibacterial!
Bring the old tried and true back please!!!!
Written by a customer while visiting softsoap.com
Customer Rating
1
This was the best soap until the formula changed
on April 5, 2025
Posted by: Anonymous
from Midwest USA
Gender:Female
We had a lot of the large refill size bottles used to fill up all of our soap dispensers. The only product we have used for years because i have sensitive skin and many of the other brands make my skin crack from being dry and bleed. Plus, i loved how there was no major scent or perfume. Apparently we finished up our supply of softsoap we had on hand, so we bought another bottle. The bottle looked a little different, but the product inside looked the same. Then noticed that there was a very strong scent left on my hands. I figured someone in the house had mixed up the soap dispensers and put in thr wrong soap. It didnt take long before my hands started to become very dry and crack. This wasnt an issue before... then inlook online and apparently nobody likes the change in formula. We all agree that it smells bad and is harsh on the skin. This was a very popular product that many people with allergies or other sensitivities would use because it was gentle and unscented. Not anymore. Gonna find a new brand and throw this one away. Boooooo!
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
New scent is awful
on March 16, 2025
Posted by: Susie590
from Maryland
Gender:Female
What have you done to the scent? It’s so perfumey and we all hate it. I’ve been buying this for years and won’t buy again.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Drying. Irritating. Cheap, overpowering scent.
on March 11, 2025
Posted by: CakeBint
from Dallas, TX
Gender:Female
The previous formula was geat. Mild scent. Gentle on hands and moisturizing.
Whoever "improved" the formula ought to be looking for a new career.
This hand soap no longer moisturizes the skin. In fact it dries out the skin. The red and yellow food dye irritates the skin. The scent is overpowering and just smells cheap. Never buying this hand soap again.
Whoever "improved" the formula ought to be looking for a new career.
This hand soap no longer moisturizes the skin. In fact it dries out the skin. The red and yellow food dye irritates the skin. The scent is overpowering and just smells cheap. Never buying this hand soap again.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
An unfortunate reformulation destroys the product
on March 2, 2025
Posted by: Captain
from Sanibel, FL
Gender:Female
I don' t know what I can say that hasn't already been said. I am scent-sensitive, and I have used this product exclusively for many years. I have bought gallons of refills - I was a loyal customer.
I bought my first bottles with the new scent recently, and it is appalling. It's cloying, it lingers, and it triggers my migraines.
There are so many scented hand soaps for the lucky folks who can enjoy them. Why steal this one away from the rest of us?
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Contains toxic food dyes
on February 26, 2025
Posted by: Jay
I cannot believe that this white hand soap contains various numbered dyes! My son is allergic to red food dye, and this contains red 33. He had a reaction. It also contains Sodium Benzoate which is known to cause hyperactivity in children. I’ve thrown this soap out and will never buy it again.
Written by a customer while visiting softsoap.com
Customer Rating
1
Terrible new scent. Nothing like the original.
on February 16, 2025
Posted by: tessaanne
from St. Paul, MN
Gender:Female
This used to be the only hand soap I purchased, but I haven’t since the scent change. It’s not even kind of the same product and I am incredibly disappointed. The new scent is terrible, overbearing, and lingers in a bad way.
Please please please bring back the original. Please.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com