Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Average customer rating
3.2
(1,154 Reviews)
Rating breakdown 1,154 reviews
5 Stars
516
4 Stars
117
3 Stars
34
2 Stars
17
1 Star
470
51%of customers recommend this product.
(
361 out of
703)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Customer Rating
4
leathers well
on December 23, 2022
Posted by: ih1113
from USA
[This review was collected as part of a promotion.] I like this brand, and this soap leathers well and smell nice. Not sure what else to add. It a soap, nothing special and its not bad.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
1
Bring back old (unscented) formula
on December 22, 2022
Posted by: NoSmellySoaps4us
This rating is for the new fragrance. The old non-scented aloe Vera was our favorite hand soap, and it deserved 5-stars. We used it every day for the last 21 years at least, and it was very gentle on my hands and we enjoyed the fact that it wasn’t smelly. My husband suffers from severe allergies to strong scents, and now because you changed the formula of this soap, he can no longer use it. The added fragrance was unnecessary and now I find that it’s drying my hands out after only 2 days of using it. I’m so disappointed that this product was changed! Please bring back the old Aloe Vera soap without the nasty new fragrance!
Written by a customer while visiting softsoap.com
Customer Rating
1
For years the go to hand soap - Not anymore
on December 21, 2022
Posted by: My review
Why would you change the soap to scented? Why would you think people want their hands to smell like perfume all day? If I want to wear a scent I will wear my perfume. The new scent is awful!
Response from softsoap.comBy Colgate Rep, Customer Care, December 27, 2022
Thank you for your feedback on our Aloe hand soap. We're sorry that the scent is no longer to your liking. We will share your feedback with our team. Have a great day!
Written by a customer while visiting softsoap.com
Customer Rating
2
Why the fragrance change?
on December 20, 2022
Posted by: Emma
Have been buying this soap for years without issues but the most recent purchase has a major fragrance change. It's overbearing and unpleasant and doesn't rinse away. It is no longer a good choice for a building open to the public that includes people with allergies. It is no longer soothing.
Response from softsoap.comBy Colgate Rep, Customer Care, December 27, 2022
We're sorry to hear that our new fragrance update isn't to your liking. We understand people can have different experiences with different scents. We will share your feedback with our team. Have a great day!
Written by a customer while visiting softsoap.com
Customer Rating
1
NEW SCENT IS AWFUL! DISGUSTING AND STOMACH TURNING!
on November 10, 2022
Posted by: eggplanr
from nj
like others here, i'm reviewing to let you know how AWFUL the new scent is! PLEASE GO BACK TO THE ORIGINAL SCENT, which was very mild, basically unscented. it did not aggravate my eczema or turn my stomach. WHY did you mess with perfection? this doesn't make any sense. now i have to go search fir a new handsoap that isn't drying, and doesn't have a gross fragrance. PLEASE GO BACK TO THE OLD FORMULA. I CAN NO LONGER BUY THIS PRODUCT AND IT SEEMS MANY OTHERS AGREE.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
New Fragrance is Overpowering
on November 9, 2022
Posted by: Kitty
from Toronto, Ontario
I have always had an Aloe Vera Soothing Softsoap hand pump in the bathroom and one at my kitchen sink. I bought the refills in large quantities. As soon as I opened the new refill, the smell made my heart race. It's so strong and overpowering that I can't use it. I'm stuck with several refills. To the company people who decided to change an excellent product to something new with this awful fragrance...what were you thinking? Not everyone wants a highly perfumed soap. You lost a long time customer.
Cons: Unpleasant Smell
Response from softsoap.comBy softsoappwr, softsoappwr, November 13, 2022
Hi there. We're so sorry to hear about your experience with our updated fragrance. Your feedback means the world to us and we'd like to speak with you further about this. Please give us a call at 1-800-255-7552, we're open Monday through Friday from 9:00 AM to 5:30 PM EST. We look forward to hearing from you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Obnoxious new scent
on November 7, 2022
Posted by: Tim
from Florida
The new scent is the worst. Why would you change it? Change it back
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, November 10, 2022
We're sorry to hear that our updated fragrance missed the mark with you. We appreciate the chance to hear from you and will take your feedback into consideration for future product updates.
Written by a customer while visiting softsoap.com
Customer Rating
1
WHY change the fragrence??
on November 7, 2022
Posted by: TJ
from Ontario, canada
So disappointing that the com0any would change this subtle fragrence to something so overpowering. It's simply gross.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, November 10, 2022
We're sorry to hear that our updated fragrance missed the mark with you. We appreciate the chance to hear from you and will take your feedback into consideration for future product updates.
Written by a customer while visiting softsoap.com