Customer reviews from shopyalehome.com
Yale - Assure Lock - Electronic Lever Lock with Keypad | Key Access - Black Suede
Average customer rating
3.9
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
10
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
4
20%of customers recommend this product.
(
1 out of
5)
Customer Reviews for Yale - Assure Lock - Electronic Lever Lock with Keypad | Key Access - Black Suede
Posted by: Chase F.
from Lawrenceville, VA
Gender:Male
Verified Purchase:Yes
Had high hopes for this lock for our business. The screws stripped first try on installing. Quality is definitely lacking. We and bought a Schlage coded locked and it installed easily and works beautifully.
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Posted by: Peetey
from Kansas city
Gender:Male
Verified Purchase:Yes
Top Quality. I have paired with Vera Plus in my Smarthome.
I would recommend this to a friend!
Written by a customer while visiting shopyalehome.com
Posted by: Displayname830
Gender:Female
Verified Purchase:Yes
The handle failed almost immediately after installation. It turned like it had no guts.
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Posted by: Eric
from Ohio
Gender:Male
Verified Purchase:Yes
This product has poor longevity. The electronics fail almost immediately after the 2-year warranty expires. Look at the other reviews for this and the similar Yale products. It’s a shame, but make sure you buy an extended warranty.
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Posted by: Moses V
from Los Angeles, CA
Gender:Male
Verified Purchase:Yes
Paid a handyman to install this and after a couple hours on the phone with Yale support, the customer support rep said that it was a faulty lock. The rep added that it was an issue that is more and more common where there is oversized piece that prevents you from being able to install the lock. Sent it back, got a refund, but I’m out some money I paid to the handyman.
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Customer Rating
5
It’s a Yale, so should be good.
on December 25, 2020
Posted by: Anonymous
This is a Yale lock, so I expected a sturdy mechanically sound product, and that’s what I got. This is the least expensive lock in the series, and it does exactly what I wanted, and nothing I didn’t want. It has a key override if the electronics fail or the batteries die. The primary feature I needed was a lock that locks itself once unlocked, and that’s what it does, regardless of how it was unlocked. It can be set to lock between 30 seconds and 3 minutes. The instructions are extremely well done, making the installation easy to get right the first time. Programming was not hard if you follow the instructions. A little expensive, but it’s a Yale, not some Chinese knockoff. Depends how important security is.
Written by a customer while visiting shopyalehome.com
Customer Rating
5
Mostly a fantanstic lock
on October 2, 2020
Posted by: Anonymous
This was easy to install, looks to be well made and was also easy to program. My only issue with it is that I would like to see a feature to enable the button lights to be activated somehow. In a dark doorway, if I hit the wrong button first, then I have to cancel the entry and start again: no biggie, except that the back-light immediately goes out, leaving me guessing where to press the correct button again.....
Written by a customer while visiting shopyalehome.com
Customer Rating
5
Nice lock
on February 12, 2020
Posted by: Kuehnau
I've installed a few electronic locks on the doors of my house and so far this one has been the easiest to install.It doesn't have all the features of other other electronic locks, but in some cases less can be more depending on what you are looking for.There's also an option to buy a wireless receiver upgrade for it. I think it's nice they offer additional features for their lock, but realize not everyone may need them, so offer it as a add-on.The key lock itself is a little screwy and it takes some time to get used to how it actually works.
Written by a customer while visiting shopyalehome.com