Customer Reviews for Yale - Assure Lock 2 Key-Free Keypad with Bluetooth - Black Suede
Customer Rating
1
DONT WASTE YOUR MONEY FROM THESE SCAMMERS
on December 7, 2024
Posted by: Fyale
from Canada
DONT WASTE YOUR MONEY FROM THESE SCAMMERS. ONCE IT BREAKS. THEY WILL DO WHATEVER THEY CAN TO NOT HELP. & THEY REGUSE TONGET A SUPERVISOR FOR YOU. THEY SAY ONE WILL CALL U. BUT THEY NEVER DO. THIS COMPANY IS NOTHING BUT A SCAM
The product has lots of bugs, eventually not responding to buttons, which makes it very unreliable for its use case, since I'm now forced to carry the key every time I leave. It's not good for homes with kids as well, since you can't disable passage mode, and it's something kids can enable just by pushing the inside button for some seconds (and your auto-lock will not revert it). I've reached to Yale support some times, and there are always contradicting answers, which make me believe they have no clue about this product.