Customer reviews from Touchstone Home Products
Touchstone Home Products - 40 in. Wall Mounted Recessed Sideline Steel Forte Electric Fireplace 1500W - Black
Average customer rating
4.8
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
11
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Touchstone Home Products - 40 in. Wall Mounted Recessed Sideline Steel Forte Electric Fireplace 1500W - Black
Customer Rating
5
Touchstone Forte Mesh
on September 1, 2026
Posted by: ToddB
from United States
Best fireplace on the market!
My clients love them
My clients love them
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Lovely piece
on December 19, 2025
Posted by: PamalaW
from United States
We’ve had this for just a short time but we love the look. It totally transformed the ugliest fireplace into a statement piece. We are very happy with our purchase
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Touchstone Fireplace is Ambience, Beauty, and Utility
on December 5, 2025
Posted by: RoderickW
from United States
The Touchstone Forte Steel Mesh Screen Fireplace is very easy to install and ease of use is excellent. Change the feel of your room with a click and add heating at any time to add heat to your room. Perfect and beautiful too.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Returned
on May 24, 2025
Posted by: LindaG
from United States
We had to return the fireplace because we didn’t realize that it wasn’t meant for outdoors. We’re looking for a unit for our deck that gives off heat
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Good product
on April 3, 2025
Posted by: MichaelW
from United States
Easy install with moderate diy experience. Mantle work should be done by real carpenter.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Beautiful fireplace insert!
on April 3, 2025
Posted by: JessicaT
from United States
Working with touchstone on this order has been a joy and love the esthetic of the fireplace insert. Installation was easy! Highly reccomend!
Written by a customer while visiting Touchstone Home Products
Customer Rating
4
Pretty good fireplace but---
on March 3, 2025
Posted by: Robert T.
Looks and functions well but has a terribly loud vibration that overwhelms tv and conversation. I put a foam buffer between the image screen and the faux logs and eliminated the problem for now.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Awesome
on February 17, 2025
Posted by: Zachary N.
Awesome and amazing product so happy with it. It works perfectly. Only wish it connected to alexa
Written by a customer while visiting Touchstone Home Products