Customer reviews from Touchstone Home Products
Touchstone Home Products - 60 in. Wall Mounted Recessed Sideline Elite Pro Smart Electric Fireplace 1500W - Black
Average customer rating
5 out of 5
5
(5 Reviews)
Open Ratings Snapshot
Rating breakdown 5 reviews
5 Stars
5
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
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Customer Reviews for Touchstone Home Products - 60 in. Wall Mounted Recessed Sideline Elite Pro Smart Electric Fireplace 1500W - Black
Customer Rating
5 out of 5
5
Excellent!
on June 2, 2026
Posted by: CharlesZ
from United States
Exceeded expectations and works perfectly. Would recommend and will buy again.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5 out of 5
5
Appears to be Excellent Value
on May 18, 2026
Posted by: JackB
from United States
Recently wall mounted. Requires 2 people and measuring skills. Ran through all settings on the remote to complete satisfaction, so far so good. Better price value than comparable name brand electric fireplaces.
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Written by a customer while visiting Touchstone Home Products
Customer Rating
5 out of 5
5
Impressive fireplace
on April 17, 2026
Posted by: DouglasAB
from United States
[This review was collected as part of a promotion.] From ordering through installation and operation, everything was simple, straight forward and easy to do. The results are spectacular.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5 out of 5
5
Looks great
on August 11, 2025
Posted by: JoshuaM
from United States
Easy to install, easy to use. The app for changing the settings is a little clunky, the layout can get you lost easily, but I like that I can turn it on and off with our Google home devices.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5 out of 5
5
Real Nice Product
on August 3, 2025
Posted by: DaveL
from United States
We finished the boxes imit where the fireplace will be housed yesterday and installed the fireplace on the same day. Only took a few minutes which was nice. So far so good. I’ve probably had it on for 6 hours already. Flame, sound and aesthetics have exceeded our expectations. It really does look great. Wi-Fi option definitely adds a more detailed control option and is very easy to use. Thank you!
Written by a customer while visiting Touchstone Home Products