Customer reviews from jbl.com
JBL - Tune 780NC - Bluetooth wireless over-the-ear Noise Cancelling headphones - 2026 - Black
Average customer rating
4.6
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
19
4 Stars
7
3 Stars
1
2 Stars
1
1 Star
0
Customer Reviews for JBL - Tune 780NC - Bluetooth wireless over-the-ear Noise Cancelling headphones - 2026 - Black
Customer Rating
3
Disappointed
on August 20, 2026
Posted by: 1964
I bought the new headphones the 780.
I was hugely disappointed with the SOUND. I expected to hear quality sound from my music directly in my ears
So I decided and went ahead with the volume control.
I’m sorry, but I want it LOUDER and there’s a governor on the phones.
Bulahit I say.
I gave them away! I now listen to my JBL party box which is bitchen !!! Thanks
I was hugely disappointed with the SOUND. I expected to hear quality sound from my music directly in my ears
So I decided and went ahead with the volume control.
I’m sorry, but I want it LOUDER and there’s a governor on the phones.
Bulahit I say.
I gave them away! I now listen to my JBL party box which is bitchen !!! Thanks
Response from jbl.comBy Customer Support, August 20, 2026
Thank you for sharing your thoughts with us—your feedback is greatly appreciated.
Written by a customer while visiting jbl.com
Customer Rating
4
Great pair of headphones
on August 19, 2026
Posted by: ErikW
[This review was collected as part of a promotion.] The JBL headphones are of fairly good quality and I love the noise cancellation on them especially. If anything I can hear faint noises if I try and focus.
The sound quality to me could be better or louder. I don’t want to rupture my eardrums but the loudest setting is not the loudest sound I’ve heard come from a headphone.
The cushions are very comfortable and the way the headphones fit is perfection. Adjusting the headphones are easy it’s just a push and pull to bring it either up or down.
At the gym the headphones were great, but again the sound quality I just wanted them 2 clicks louder personally.
The headphones are also very comfortable if one wants to sleep with them on and listen to a podcast or music.
On overall likability i would give the headphones between 8 out of 10
Why because i feel possible that the noise cancellation could be a little better, I don’t want to hear anyone lol. And again the sound volume wasn’t giving the loudest quality (again not trying to rupture ear drums) but loud music is preferred when doing certain activities like going to the gym or running outside or sleeping to name a few. I will say they are definitely better than the JBL 760 for a reasonable comparison.
The sound quality to me could be better or louder. I don’t want to rupture my eardrums but the loudest setting is not the loudest sound I’ve heard come from a headphone.
The cushions are very comfortable and the way the headphones fit is perfection. Adjusting the headphones are easy it’s just a push and pull to bring it either up or down.
At the gym the headphones were great, but again the sound quality I just wanted them 2 clicks louder personally.
The headphones are also very comfortable if one wants to sleep with them on and listen to a podcast or music.
On overall likability i would give the headphones between 8 out of 10
Why because i feel possible that the noise cancellation could be a little better, I don’t want to hear anyone lol. And again the sound volume wasn’t giving the loudest quality (again not trying to rupture ear drums) but loud music is preferred when doing certain activities like going to the gym or running outside or sleeping to name a few. I will say they are definitely better than the JBL 760 for a reasonable comparison.
Written by a customer while visiting jbl.com
Customer Rating
5
Really good headphones for a really good price
on August 7, 2026
Posted by: decaf22
from Seattle, WA
These are my favorite thing. The purple color really stands out from your typical black/white/grey tech color options and the audio just sounds great. The noise cancelling is pretty powerful even when playing quieter audio (or not playing anything, for that matter). The fit is comfortable- I can't stand on-ear headphones as they give me a headache really quickly but these don't no matter how long I have them on my head. I even got my ears pierced recently and the "ear holes" are able to go over my ear without jostling the new piercings or irritating them.
The battery life is just insane on these, too. At the end of the day I'm always thinking I've used them so much and I need to charge them only to check and they're at like 85%. And that's constantly using ANC- I know in other modes the battery lasts even longer.
The only slightly annoying things about these is that the buttons on the right ear are a bit weird to get used to, but you'll probably only be using the power button most of the time and it's in an easy to find spot. Connection is really quick and easy and pairing was pretty painless. Just a really good pair of headphones tbh. I went to JBL first when I wanted headphones because I was previously impressed at how well their little clip speaker performed for its price and I am not disappointed.
Written by a customer while visiting jbl.com
Customer Rating
5
Sound Quality is higher than expected.
on August 4, 2026
Posted by: nhga47
from Texas
The sound equality on these are amazing. Bass, clarity, comfort, connectivity, isolation are all impressive. Thank you!
Written by a customer while visiting jbl.com
Customer Rating
4
Mr.Palmer review
on July 31, 2026
Posted by: PALMER
They're very comfortable and definitely noise canceling works . Price was pretty reasonable as well
Written by a customer while visiting jbl.com
Customer Rating
5
Impressive noise cancellation at this price point.
on July 29, 2026
Posted by: DanielD
[This review was collected as part of a promotion.] Every time I wear these headphones I’m more impressed than the last time. Noise canceling headphones at this price point of this quality are truly rare. The sound quality is impeccable, they are light and comfortable as well. They charge fast and last and last. The battery life is beyond what I expected for sure. The JBL headphones app lets you adjust your equalizer and turn on and off your noise canceling. There isn’t a better pair of noise canceling headphones available at this price, period. I would recommend them to anyone.
Written by a customer while visiting jbl.com
Customer Rating
5
Packed and ready to play
on July 27, 2026
Posted by: RyanG
[This review was collected as part of a promotion.] I had been looking for over-the-ear headphones with great aesthetics and features at a decent price point. I found that these headphones provided an easy setup, useful features on the app, comfort and a very good audio experience, specifically with deep bass and clear vocals. The setup for the device was very easy and completed in a couple of minutes. The USB-C cable could also decrease setup time with plug and play type feature. The lightweight build and comfortable fit allowed me to wear them for extended periods, while the clever assembly provides a compact and portable footprint. An added bonus was the USB-C cable provided to continue using them after the battery drains, which takes a long time depending on usage. Finally, the Adaptive Noise Cancelling effectively tunes out background distractions so you can maintain focus.
Written by a customer while visiting jbl.com
Customer Rating
5
Comfortable, lightweight headphones with great sound, effective noise cancelling, and excellent value
on July 25, 2026
Posted by: BrettB
[This review was collected as part of a promotion.] I've been really impressed with the JBL Tune 780NC headphones. The active noise cancellation does a great job blocking out distractions, while Ambient Aware mode makes it easy to stay aware of your surroundings when needed. Sound quality is clear with punchy bass, making them great for music, podcasts, and videos. They're lightweight and comfortable enough to wear for long periods, and the build quality feels sturdy without being bulky. The controls are simple to use, and they've held up well through workouts, moving, and daily use. Overall, they offer excellent value if you're looking for comfortable wireless headphones with great sound and effective noise cancellation.
Written by a customer while visiting jbl.com