Customer reviews from bestwayusa.com
Bestway - AquaTronix: G200 - Robotic Pool Vacuum
Average customer rating
4.3
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
7
4 Stars
0
3 Stars
0
2 Stars
2
1 Star
0
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Bestway - AquaTronix: G200 - Robotic Pool Vacuum
Customer Rating
5
It works!
on September 13, 2024
Posted by: Laurie K
from Valley Glen, CA
Gender:Female
I bought this about 4 months ago and it really does the trick. I’ve had to replace the cord but that’s no big deal. It works for a couple hours on each charge which is fine. For the money it’s worth it. I have an image of the junk it picked up but couldn’t download it. I have lots of trees by my pool.
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com
Customer Rating
5
Wish I had purchased this sooner!
on March 7, 2025
Posted by: Atrain
This vacuum is a game changer! I purchased this last year and can’t wait to use it again this year. It made pool maintenance a breeze. It did a wonderful job keeping the bottom of my pool clean. I have an oval pool and it would periodically get stuck, but in general did a great job picking up debris of all types and sizes. I loved how easy it was to clean out. I do wish it didn’t take quite so long to charge, but that is a minor inconvenience. Overall, great product and I would highly recommend it!
Written by a customer while visiting bestwayusa.com
Customer Rating
5
Great robot
on June 28, 2025
Posted by: Wave
from Mentor ohio
Gender:Female
This little robot is amazing. He does a great job on my pool.
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com
Customer Rating
5
Love this!
on August 20, 2025
Posted by: DR 2025
I love this so far this season! Much better than expected
Written by a customer while visiting bestwayusa.com
Customer Rating
5
Awesome vacuum
on September 14, 2025
Posted by: Stacey is my name
from Raeford NC
Gender:Female
Awesome 🤩 product! Picks up EVERYTHING! Great for the price
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com
Customer Rating
2
Nearly Satisfied
on July 4, 2024
Posted by: Kevin24
from Fort Lauderdale, FL
Gender:Male
I used this product 4x and find that the vacuum travels too fast to pick up much of the debris. By moving so quickly, the vacuum stirs up the small particles on the pool bottom instead of suctioning them into the unit. You can see the missed particles following in the wake until the vacuum finally ‘leaves them in the dust.’
Is there a way to reduce the vacuum’s travel speed?
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway USA, July 5, 2024
Hi Kevin, we're sorry you are disappointed with your pool vacuum. Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
2
String breaks easy/ figuring out wheel setting
on June 11, 2024
Posted by: Chyvonne
from Oklahoma
Gender:Female
excited to buy this, praying it would work good, however, the string breaks at the base so I tied it to the front bar and then it breaks again by the float... Not happy at all with the string part, the vac works really good I like the system however not sure if I have the wheels set right cause it does not switch or go around the pool very well.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway USA, June 11, 2024
Oh no, Chyvonne! We’re so sorry that happened with your pool vacuum! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!
Written by a customer while visiting bestwayusa.com
Customer Rating
5
Worth whatever you paid for. Unlike any vacuum tha
on June 4, 2024
Posted by: Swimming pool R2-D2
from Benton Illinois
Gender:Male
We got ours yesterday, which is June 2024, battery had a partial charge and we dropped it in at night. Between it’s only a little sonar or it’s floating for guidance. Things are somewhat shady looking above ground and by morning it was still going, and that thing looks spectacular! I need an extra batteries just in case, but this thing is phenomenal!
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com