Customer Reviews for Canon - CanoScan LiDE 300 Flatbed Scanner - Black
Customer Rating
1
HORRIBLE SOFTWARE !!!
on January 12, 2026
Posted by: CLB1
scanner works well when it wants to... but the lack of software scanner features is horrible! your basic software is glitchy and there are no auto adjustment choices such as document / photo / magazine, etc. i cannot preview and adjust the image like i could with my old LIDE scanner (which quit working). PLEASE BRING BACK the advanced MAC software driver features that you used to include for the previous LIDE scanner versions. Why did you ever do away with the nice software drivers that used to come with your scanners? Please bring back legacy software drivers, updated for 64 bit. i should not have to purchase a program to get more features for this thing. i am sorry for the negative rating but i am so frustrated with the software that drives my new scanner. Canon - PLEASE FIX THIS ISSUE FOR YOUR CUSTOMERS
I was unable to replace my Canoscan 9000F which was functioning well but for which drivers for Windows 11 were unavailable from Canon. Th LIDE 300 does not have the ability of the Canoscan 9000F.
For the price, you can't beat it. Plugged into my MacBook Pro, started Image Capture and I was scanning at the highest resolutions, without downloading any software from Canon.
I recently purchased a second CanoScan LIDE 300, thinking that the first one was bad. Much to my surprise I found out that both scanners do not interface with Apple Sequoia 15.5 and that a new "patch fix" needed to be made by Canon. They also could not tell me when that would happen?? The only saving factor was that when I connected the scanner to my older Mac Cylinder, it worked fine, so I at least have somer scanner capabilities until the next software upgrade.
I use this scanner for basic everyday scanning of mostly text documents. I do scan images sometimes and find it does that quite well also.
Having owned a Canon LIDE30 scanner for a very long time, I can vouch to say, from my experience, that it has been a very reliable scanner and easy to use.
The only reason I had to purchase the newer LIDE 300 is I was unable to locate a newer LIDE30 driver to work with my newer Dell hardware and Windows 10 operating system.
Old scanner (9000) which I liked would not support new apple mac (sequoia OS). Had to buy new scanner (Canoscan life 300). Can’t get it to work with new computer (which was whole reason I. Ought it). Now worthless. Still not connected. Need help