Purchase process, delivery and return process were good. However, the product itself is not good at all. I can tell that the scanner picture quality is similar to any app on your phone. The phone scanner app has multiple options this scanner doesn't..
I must’ve received a lemon. I thought it was a MacOS compatibility issue (Monterey/Ventura) but it didn’t work with my Windows 11 laptop either. Canon IJ scanner software installs fine on all computers and scanner is detected on all computers… But nothing happens when I click ‘scan’ on MacOS, and on Windows I get an error that the scanner is not connected, even though it’s detected, because it’s physically connected! I will be returning this to Best Buy and getting an Epson scanner instead.
This scanner is easy to use and faster than the one I had before (for 17 years). But I am not satisfied that it cannot make .jpg documents but only .pdf documents. That situation should have been shown up in the promotional documents.
This would be a five star were it not for the fact that scan utility software that comes with the unit is not the same as my older Canon flatbed scanner.
It might not be fair for me to knock off a star because of my own learning curve issues, but when at first use is appeared that the LiDE 300 did NOT scan up to 2400dpi, I was some peeved, because all sales are final. I do not need two Canon scanners that do the same thing.
The Lide 300 DOES do as advertised and I look forward to working with the machine.