Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(354 Reviews)
Rating breakdown 354 reviews
5 Stars
200
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
166 out of
220)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Paratrooper
Verified Purchase:Yes
Simply awesome piece of equipment. Can’t go wrong with a Dyson. A must have.
Response from DysonBy Dyson Customer Service, November 28, 2025
Thank you for sharing your feedback. We’re thrilled to hear that you find your Dyson to be an awesome piece of equipment and a must have. It’s wonderful to know you’re enjoying the performance and reliability of your product. If you have any further concerns, please contact us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: philly
Gender:Female
Verified Purchase:Yes
the best vacuum cleaner i’ve ever purchased Dyson is the way to go picks up and not loud like others you’ll love it
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 28, 2025
Thank you for sharing your feedback. We’re thrilled to hear that you consider your Dyson the best vacuum cleaner you’ve ever purchased and that you appreciate its powerful pickup and quieter performance compared to others. It’s wonderful to know you’re enjoying the experience. If you have any further concerns, please contact us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: GwenS
Gender:Female
Verified Purchase:Yes
Overall, I love my new vacuum. I gave it 4⭐️ only that I have to continually hold the switch for it to run and the switch placement makes my thumb sore as it rubs the under surface of the handle. Its power levels are great for picking up and I love the handheld option. Love that it’s cordless.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 28, 2025
Thank you for sharing your feedback. We’re delighted to hear that you love your new vacuum and appreciate its powerful suction, cordless design, and handy handheld option. We also value your input regarding the switch placement and the need to continually hold it, as this helps us understand how we can improve the user experience. If you have any further concerns, please contact us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: sevda
Gender:Female
Verified Purchase:Yes
It's enough for my small house. I've used the V15 series before. This model is like a miniature of that and I like it because it's lighter.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 27, 2025
Thank you for sharing your feedback. We’re delighted to hear that this model feels perfect for your small house and that you appreciate how much lighter it is compared to the V15 series. It’s wonderful to know the design makes it easier to handle while still delivering the performance you expect. Your satisfaction is very important to us, and we’re glad this Dyson fits your needs so well.
Written by a customer while visiting Dyson
Posted by: Terri Ann
Gender:Female
Verified Purchase:Yes
This V9 was a replacement for the V11 Outsize. I must say I am very disappointed in the tank size and do not feel it is powerful enough. Unfortunately, I had to have my large more powerful V11 replaced due to the motor being too heavy causing weakness in the neck & motor connection. I have owned several Dyson vacuums and have always raved about them, this experience has changed my feelings of staying brand loyal.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 27, 2025
Thank you for sharing your feedback. We’re truly sorry to hear that your experience with the V9 has not met your expectations, especially compared to the larger and more powerful V11 Outsize. We understand how disappointing it must be to feel limited by the tank size and power after having to replace your V11 due to the motor connection issue. Your loyalty to Dyson over the years means a great deal to us, and we regret that this situation has changed your feelings about staying brand loyal. Please reach out to us directly with your product details via live chat or phone so our team can review your case and explore possible solutions. Your satisfaction is very important to us, and we remain committed to making this right.
Written by a customer while visiting Dyson
Posted by: Momof3
Gender:Female
Verified Purchase:Yes
This is the best vacuum we’ve bought yet we are a family of 5 all three girls have long hair we have 3 animals and they all shed and we live on a dirt road and this is the first vacuum to actually get everything !!! I love that it reaches in hard to get places and the dusting attachment has saved me so much time and hassle the battery charges quickly and last an ok amount of time the filtration is very easy to clean and overall this is my favorite vacuum ever !!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 27, 2025
Thank you for sharing your feedback. We’re delighted to hear that this vacuum has been such a game-changer for your family of five, handling long hair, multiple pets, and even the extra dust from living on a dirt road. It’s wonderful to know that the attachments, battery performance, and easy-to-clean filtration have made cleaning so much more convenient for you. We truly appreciate you calling it your favorite vacuum ever. If you ever have any questions or need assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Dave the Historian
Gender:Male
Verified Purchase:Yes
I recentlu purchased the Dyson V9 Motorbar and gave it a workout today, cleaning my house. First of all, I love the fact that it is light and there's no cord to drag around. The economy setting of the power level was sufficiently powerful so that I was able to do the house without having to stop and recharge the battery! The cleaner is very light, great suction head that is low and gets under furniture. Easy to operate, clean and carry. I hope that this lasts till I turn the job over to one of the grandkids. I am 83.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 27, 2025
Thank you for sharing your feedback. We’re delighted to hear that your Dyson V9 Motorbar has been such a positive addition, with its lightweight design, cordless convenience, powerful economy setting, and ease of use making cleaning simpler and more efficient. It’s wonderful to know that it meets your needs so well and even gets under furniture with ease. We truly appreciate you sharing your experience and trust in Dyson. If you ever have any questions or need assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: jlbw
Gender:Female
Verified Purchase:Yes
Disappointed with my Dyson V9 Motorbar: the dust bin is way too small.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 18, 2025
Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you’ve experienced with the Dyson V9 Motorbar, particularly regarding the dust bin size. We completely understand how important convenience and capacity are when using your machine, and we appreciate you taking the time to let us know about your experience. Your comments are valuable and will be shared with our product team, as they help us improve and ensure our machines meet customer needs more effectively. If you’d like, we can also guide you with tips on optimizing bin usage or explore alternative models that may better suit your cleaning requirements.
Written by a customer while visiting Dyson