Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(354 Reviews)
Rating breakdown 354 reviews
5 Stars
200
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
166 out of
220)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Mi. Iscold
Gender:Female
Verified Purchase:Yes
I use this appliance once a week to buff and finish. Would only use it for this on my wood floors. Battery only lasts 20 min.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re glad to hear your Dyson appliance has been useful for buffing and finishing your wood floors, but we’re sorry the battery life has been limiting for your needs. We understand how important longer run time can be, especially for tasks that require more thorough coverage. Your input is valuable and will be noted for our product teams as they continue to improve performance and usability. If you’d like, please reach out via live chat or call so we can review your experience further and explore possible solutions, such as accessory options or battery support. Your satisfaction matters to us, and we remain committed to making Dyson solutions more practical and effective. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Johnny
Gender:Male
Verified Purchase:Yes
Amazing Machine, Picks up dirt and pet hair the old vacuum missed
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that your Dyson has proven to be such an amazing machine, picking up dirt and pet hair that your old vacuum missed. It’s wonderful to know the performance has made such a noticeable difference in your home. Your satisfaction matters to us, and we remain committed to delivering Dyson solutions that are powerful and effective. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Vita
Verified Purchase:Yes
It’s very difficult to use on carpeting. It is hard to push.
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback. We understand the difficulty you are experiencing when using the vacuum on carpeting, and we truly appreciate you bringing this to our attention. Please know that your satisfaction is very important to us, and we remain committed to helping you get the best performance from your styling tools. If you encounter any issues or need further assistance, please contact us via live chat or give us a call. Your input is valuable, and we thank you again for taking the time to share it.
Written by a customer while visiting Dyson
Posted by: Bernie
Verified Purchase:Yes
Finally own a Dyson Stick! Still getting used to no cord to worry about and I love being able ot maneuver everywhere without stopping to move the plug. the V9 is light enough for my arthritic hands to sweep the stairs and the car! Also so easy to empty. Good performance and I Love it so far.
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that you’re enjoying your Dyson V9 Stick and the freedom of cordless cleaning. It’s wonderful to know that its lightweight design makes it comfortable for your arthritic hands and easy to use on stairs and in the car. We’re glad the performance and simple emptying system have met your expectations and made cleaning more convenient. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Poppy
Gender:Female
Verified Purchase:Yes
Absolutely pitiful suction. Returned it. So disappointed with my first and only Dyson product. Never again.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re sorry to hear that the suction performance did not meet your expectations and that you felt disappointed enough to return your Dyson product. We understand how frustrating it can be when a purchase doesn’t deliver the results you were hoping for, especially with your first Dyson experience. Your input is valuable, and we’ll make sure it’s shared with our team as we continue to improve. If you ever decide to give Dyson another try in the future, please connect with Dyson Customer Care via live chat or phone so we can help guide you toward the model best suited to your needs. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Inigo16
Gender:Male
Verified Purchase:Yes
I am so happy I bought this vacuum cleaner, I’ve never vacuumed so happily in my life, it’s easy and fun
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your excitement with us. It’s wonderful to know your Dyson vacuum has made cleaning feel effortless and even enjoyable. Your feedback truly inspires us. If you ever need guidance or support, our team is available through live chat or a quick call.
Written by a customer while visiting Dyson
Posted by: clane47
Gender:Male
Verified Purchase:Yes
I should have bought one of these a long time ago! It's so much handier to use for small jobs instead of getting out the big AC powered Dyson. It has plenty of suction and easily runs long enough for all the small jobs. I highly recommend it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that your Dyson has proven to be so handy for small jobs and that you find it much more convenient than bringing out the larger A ‑powered model. It’s wonderful to know the suction power and run time are meeting your needs and making everyday cleaning easier. Your recommendation means a lot, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: TKTech
Gender:Male
Verified Purchase:Yes
Bought this to use with LVP flooring. Vacuum works well picking up pet hair and small particles. The mop feature is easy to use works great.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that your Dyson Submarine is working well on LVP flooring, effectively picking up pet hair and small particles. It’s wonderful to know the mop feature is easy to use and performing great for you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson