Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1 out of 5
4.1
(354 Reviews)
Open Ratings Snapshot
Rating breakdown 354 reviews
5 Stars
200
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product. 
(
166 out of 220
)
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Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Customer Rating
3 out of 5
3
Did not perform well
on February 2, 2026
Posted by: Cheryl F.
Gender:Female
Verified Purchase:Yes
Unfortunately I returned. Fine dusting on rugs&floors did ok however the small line of things like cereal did terrible.My mom often drops vitamins or pills. that would not pick up at all. I accidentally dropped a bowl of things I had chopped small & again would not pick up. Also will not work if you do not keep pressing the power button Too expensive to not work
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 2, 2026
Hi there, thank you for sharing your feedback. We're sorry to hear the vacuum didn't meet your expectations, especially with tasks like picking up cereal, small items, and needing to keep the power button pressed while cleaning. Your experience and reasons for returning the product are important for us to know. If you'd like to share more or need further assistance, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Lots of Power from a Small Package
on February 1, 2026
Posted by: LIJOhn
Verified Purchase:Yes
I bought this cordless vacuum about 3 weeks ago and it performs better than I had expected for a cordless product. It it very lightweight and maneuverable but it gets the job done in out two-bedroom home. The attachments work well and the battery charging dock is extremely convenient. The dust bin is very easy to empty as well as the filter. All in all, I am very pleased with my recent purchase.
Response from DysonBy Dyson Customer Service, February 1, 2026
Thank you for sharing your experience! We’re thrilled our cordless vacuum is delivering big performance in a small package, just as you described. It’s great to hear the lightweight design, attachments, and charging dock fit seamlessly into your routine, making cleaning your two-bedroom home easier. Knowing you find the dust bin and filter simple to maintain reassures us we’re on the right track. Your feedback means a lot and motivates us to keep innovating for owners like you. Enjoy every clean!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Another well thought out Dyson product.
on February 1, 2026
Posted by: Geri B.
Gender:Female
Verified Purchase:Yes
Love this mini vac. It is so easy to use and light weight, easy to empty and attachments are easy to put on and take off. One suggestion I have is make the on button in a softer material.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 1, 2026
Thank you for your thoughtful review and suggestion! We're delighted to hear you love how easy and lightweight your mini vac is, and that swapping out attachments is a breeze. Your idea about a softer on button is exactly the kind of practical insight we look for when improving our designs. We appreciate your feedback and for choosing Dyson to make cleaning easier. If you have any more ideas in the future, we’d love to hear them!
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Dyson
on February 1, 2026
Posted by: Auadeb
Verified Purchase:Yes
Just bought this a month ago to add to my other dyson. Love the Dyson. The only thing I'm not thrilled about with this one is the diet canister. Smaller than the others, and I have cats. Have to empty more often and it gets stuck in there! But other than that, love it!
Response from DysonBy Dyson Customer Service, February 1, 2026
It’s wonderful to hear your Dyson collection is growing and that you remain a fan of the brand. The struggle with the smaller canister and pet fur is a challenge we’re actively exploring solutions for, to make emptying easier for homes just like yours. Your feedback is exactly what guides improvements, and we’re glad, despite the bin, that you’re still loving the overall experience.
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
V9 won't run
on February 1, 2026
Posted by: karl65
Verified Purchase:Yes
Has not worked from the start Dyson sent new battery but still won't work They now are going to sent main body but the don't have one in stock
Response from DysonBy Dyson Customer Service, February 2, 2026
Hi there, thank you for sharing your feedback. We're sorry to hear about the trouble you've had with your V9 not working and the difficulty with getting a main body replacement. We understand how disappointing this must be, especially after trying a new battery and still experiencing issues. If you'd like further support or updates, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Never disappoints.
on January 31, 2026
Posted by: SJSam
Gender:Female
Verified Purchase:Yes
I have only had this vacuum for a few weeks but I love it. Super lightweight, easy to use and gret suction power. I also like the ease of emptying out the filter. We have had several Dyson vacuums and I am never disappointed.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 2, 2026
Hi there, thank you for sharing your feedback. It’s fantastic to hear you’re enjoying how lightweight and easy to use your new vacuum is, and that the suction power and simple filter emptying are living up to your expectations. We appreciate your loyalty as a returning Dyson owner and are grateful for your continued trust in our products. If you ever have any questions or need help, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
on January 31, 2026
Posted by: MAS 926
Verified Purchase:Yes
I have two other Dyson's but this V9 is the best one of all - very light weight and gets the cat hairs off the carpet
I just put the battery in and go - very simple - snap on/off attachments a breeze -
Response from DysonBy Dyson Customer Service, January 31, 2026
Hello there, thank you for sharing your experience with the V9. We’re glad to hear it’s your favourite Dyson yet. It’s great to know you find it lightweight, easy to use, and effective at picking up cat hair, with attachments that snap on and off so smoothly. We appreciate your feedback!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Nice for the price
on January 31, 2026
Posted by: Einstein
Verified Purchase:Yes
Bought this because my other Dyson was getting to heavy for me . I love the performance and the lite weight
Response from DysonBy Dyson Customer Service, January 31, 2026
Thank you for your feedback. We are glad to hear that you are enjoying the lighter design and performance of your new Dyson. If you have any questions or need support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to help.
Written by a customer while visiting Dyson
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