Customer reviews from westinghouse.com
Westinghouse - 14,000 BTU Portable Air Conditioner Cools & Heats 700 sq. ft with 4-in-1 Operation - White
Average customer rating
4.6
(380 Reviews)
Rating breakdown 380 reviews
5 Stars
270
4 Stars
76
3 Stars
18
2 Stars
6
1 Star
10
93%of customers recommend this product.
(
334 out of
358)
Customer Reviews for Westinghouse - 14,000 BTU Portable Air Conditioner Cools & Heats 700 sq. ft with 4-in-1 Operation - White
Customer Rating
3
Heating
on October 22, 2025
Posted by: sweetraine
from Solsberry IN
Went to use the heating unit and had to empty the tank every 2 hours had a hose connected for the air conditioner to drain put I still have to empty a tank. Not sure what is happening. NOT HAPPY
Response from westinghouse.comBy eComm, October 22, 2025
Hello, thank you for sharing your experience. We’re sorry to hear about the issues you’re having with the heating unit and the frequent need to empty the tank — we understand how frustrating that can be. I’ve passed your feedback to our quality control team to review. Please contact us at 1-855-944-3571 or support@wpowereq.com so we can troubleshoot the issue and help make things right.
Thank you,
Cam - Westinghouse
Thank you,
Cam - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to use
on October 1, 2025
Posted by: Winstoncuplover
from Philly area
Turned on and poof. A great room. Easy to use. Good features, also.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
It works great.
on September 24, 2025
Posted by: Anonymous
from Nj.
It works great and it was easy to hook up. It’s a little heavy since it’s the larger BTU rating but it heats and cools well.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
"You can be sure...if it's Westinghouse"
on July 27, 2025
Posted by: Formerly Jersey Jim
from Center Valley, PA
I bought this product in April 2025 and am very happy with its performance to date. Born in the 1950's and growing up in New Jersey (now retired), my parents always selected Westinghouse products which had an influence on my buying decision in choosing the Westinghouse brand if available.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
condenser trouble after 3 months
on July 13, 2025
Posted by: ATMnj
from New Jersey
I was very pleased with this AC unit, until it decided to quit in the heat of July. The fan blows air but not necessarily cold air. Feels and sounds like the condenser isn't kicking on . Every morning, I have to unplug it, let it sit an hour or so, then plug it back in and hope for the best. I haven't found any info for that in that manual. The filters have been cleaned, the tiny amount of water was drained,,, still nothing. I'll be calling the warrantee people tomorrow.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 14, 2025
Hi,
Thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thanks,
Sydney, Westinghouse
Thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
Nice looking unit and it is also a dehumidifier
on June 30, 2025
Posted by: Mark328
from Troy; NY
I brought this because Westinghouse is a great name and I like their products...
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Last 2 and 1/2 months. Stopped blowing cold air
on June 26, 2025
Posted by: Virginia Heat
from Virginia
Bought April 13th 2025; Broke June 25th 2025 on a record breaking heat day. Stopped blowing cold air all of a sudden. Well cared for: air filter cleaned more than once a week, correctly installed, correct distance between unit and other objects. Just not made to last apparently.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 1, 2025
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
works good for the office
on June 23, 2025
Posted by: supercoolone44
from florida
overall it is cooling the room it is in but is louder than stated on the package, getting 70 db at first but has quieted down to 63 64 db since running for over a month
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com