Customer reviews from westinghouse.com
Westinghouse - 14,000 BTU Portable Air Conditioner Cools & Heats 700 sq. ft with 4-in-1 Operation - White
Average customer rating
4.6 out of 5
4.6
(380 Reviews)
Open Ratings Snapshot
Rating breakdown 380 reviews
5 Stars
270
4 Stars
76
3 Stars
18
2 Stars
6
1 Star
10
93%of customers recommend this product. 
(
334 out of 358
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 14,000 BTU Portable Air Conditioner Cools & Heats 700 sq. ft with 4-in-1 Operation - White
Customer Rating
3 out of 5
3
Heat doesn’t work too well
on December 15, 2025
Posted by: Rose701karen
from Baltimore Md
Having issues with heating mode. I have it on my my enclosed back porch but won’t heat too well even with temperature set at 81 degrees
I would recommend this to a friend!
Response from westinghouse.comBy eComm, December 15, 2025
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.

Thank you,
Cam - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Nice portable unit
on December 12, 2025
Posted by: RAS_312
from East Tennessee
Purchased for insulated storage building. Nice to have a heat pump / AC that is portable. Works great!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Heats Nicely
on December 8, 2025
Posted by: WarDoc
from Fayetteville, AR
Started out heating nicely but only giving 3 stars due to compressor freezing up with lots of ice.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great AC/Heating unit
on December 7, 2025
Posted by: GeorgeAikenSC
from Aiken SC
What is as a replacement for one we had for years and this one kicks that one’s butt
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2 out of 5
2
Heating unit
on December 6, 2025
Posted by: Heat25
from Indiana
I bought this in March used it through the summer air conditioner worked off on always had a full tank even though it was drained by two hoses. Now my heating unit is not working correctly. Today’s 6 December no heat. I called two different numbers for support. Waited online 15 minutes never spoke with anyone.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, December 12, 2025
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us through email: support@wpowereq.com. We will do our best to make things right for you.

-Manny
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
i HAVE HAD TWO OTHER BRANDS AND THIS IS THE BEST
on November 25, 2025
Posted by: lee43
from LAKELAND FL
THIS IS THE BEST, I would definitely buy another when the time comes.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Exactly what we needed
on November 12, 2025
Posted by: Hackwerm
from Minnesota
I bought this a little over a month ago to replace a broken portable A/C with heat pump and I'm glad I did! This one is smaller than the last one and has more BTU. We use this to help with keeping the main level of our home, approximately 1000 square feet cooler or warmer to reduce the need for using propane heat. It does a good job of keeping it comfortable. Setup was quick and easy. I really like being able to connect to it and use my phone to control it
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great unit
on October 24, 2025
Posted by: Jakepdjaheh
from Detroit, mi
Easy install, works great. Added a hose kit and adapter to be able to put it where I needed it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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