Customer reviews from westinghouse.com
Westinghouse - 14,000 BTU Portable Air Conditioner Cools & Heats 700 sq. ft with 4-in-1 Operation - White
Average customer rating
4.6
(380 Reviews)
Rating breakdown 380 reviews
5 Stars
270
4 Stars
76
3 Stars
18
2 Stars
6
1 Star
10
93%of customers recommend this product.
(
334 out of
358)
Customer Reviews for Westinghouse - 14,000 BTU Portable Air Conditioner Cools & Heats 700 sq. ft with 4-in-1 Operation - White
Customer Rating
1
Defective design- doesn't drain
on February 10, 2025
Posted by: NotHappy2025
from Delaware
Installed one of these to heat an unoccupied structure. Setup with a short garden hose to drain from the upper drain port into an external condensate pump. Worked great for a week or two, but now it says the internal tank is full. The unit was placed on a level surface, so there is no reason why this should happen.
I was okay with it when the heat operated without intervention, but the smart device compatibility is deceptively misleading. Requiring an app and registration to orchestrate a wifi paired integration setup is terrible in 2025. Product literature made it seem like the device would get picked up by Alexa without the hassle of another app with functionality made redundant by the goal smart integration.
I was okay with it when the heat operated without intervention, but the smart device compatibility is deceptively misleading. Requiring an app and registration to orchestrate a wifi paired integration setup is terrible in 2025. Product literature made it seem like the device would get picked up by Alexa without the hassle of another app with functionality made redundant by the goal smart integration.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Support, February 10, 2025
We appreciate your feedback and apologize for any inconvenience you've experienced. We take your concerns seriously and will use your input to improve our product and support services. Our team is committed to enhancing the overall user experience, and we value your insights.
Our support team is here to assist you. Please reach us at https://westinghouse.com/pages/contact
Our support team is here to assist you. Please reach us at https://westinghouse.com/pages/contact
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great design
on January 28, 2025
Posted by: MA 71
from Ohio
Nice slim unit. Not cumbersome. We love the rollers and side handles.
Easy to install and operate.The heat mode (heat pump) works down do 15 to 20 degrees.
It's great, hear in Ohio! Would buy again.
The only upgrade I would recommend, would be a thicker plastic window piece that the hose attaches to.
Lastly, the 4 year warranty I purchased was quite reasonably priced. Good job!
Easy to install and operate.The heat mode (heat pump) works down do 15 to 20 degrees.
It's great, hear in Ohio! Would buy again.
The only upgrade I would recommend, would be a thicker plastic window piece that the hose attaches to.
Lastly, the 4 year warranty I purchased was quite reasonably priced. Good job!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works great! Love the features
on January 20, 2025
Posted by: Willdavid
from Ballston Spa, NY
I bought this product almost a week ago. It is smart feature packed and works great! Highly recommend
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Heat/AC Unit WPac14000h
on January 9, 2025
Posted by: Hammer4139
from Virginia
Unit is great I am using it in my new shed I built in my back yard
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
3
When u turning the hearter on it making noise
on January 6, 2025
Posted by: Marthalena
from Columbus
I turned the heater on cause it's silent.Finally got cold in texas and now it's making noises
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 9, 2025
Hi Marthalena, thank you for letting us know about your experience we are sorry to hear that the unit is making noise. I have passed your feedback to our quality control team to ensure that are producing the best units possible. If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent portable air conditioner
on January 6, 2025
Posted by: SteveShs
from Las Vegas
I bought this for my garage which I have home gym system. Works perfectly. Thanks.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great product
on December 22, 2024
Posted by: Dubskii
from Snellville ga
I received it a couple days ago and so far everything is great. Easy install
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Compact yet cools quickly.
on November 22, 2024
Posted by: K Bloom
from West Bloomfield, MI
I was very impressed with this portable air conditioner! It works allot better than my window air conditioner ever did!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com