Customer reviews from westinghouse.com
Westinghouse - 10,000 BTU Portable Air Conditioner Cools 450 sq. ft. with 3-in-1 Operation - White
Average customer rating
4.6
(336 Reviews)
Rating breakdown 336 reviews
5 Stars
240
4 Stars
69
3 Stars
14
2 Stars
4
1 Star
9
93%of customers recommend this product.
(
300 out of
321)
Customer Reviews for Westinghouse - 10,000 BTU Portable Air Conditioner Cools 450 sq. ft. with 3-in-1 Operation - White
Customer Rating
5
Great AC
on August 30, 2025
Posted by: david8888
Just perfect for cooling my sunroom.
Easy to operate using the remote or app.
Easy to operate using the remote or app.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love it!!
on August 22, 2025
Posted by: Manda
from Bellingham, WA
Best AC!! Cools down my place in no time!! I’ve told all my family and friends about it and would recommend it to everyone!!
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
1
Poor operating condition!
on August 10, 2025
Posted by: Mario 1
from TX
Replacement unit. Does not cool a room five times smaller than the rating. The room never gets below 80 degrees and the unit is set at 77 degrees. I tried cooler but to no avail.
Does the same as the first unit. Sent pictures of installation and room size. Not happy at all.
Does the same as the first unit. Sent pictures of installation and room size. Not happy at all.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, August 20, 2025
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thank you,
Cam - Westinghouse
Thank you,
Cam - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
2
condenser trouble after 3 months
on July 13, 2025
Posted by: ATMnj
from New Jersey
I was very pleased with this AC unit, until it decided to quit in the heat of July. The fan blows air but not necessarily cold air. Feels and sounds like the condenser isn't kicking on . Every morning, I have to unplug it, let it sit an hour or so, then plug it back in and hope for the best. I haven't found any info for that in that manual. The filters have been cleaned, the tiny amount of water was drained,,, still nothing. I'll be calling the warrantee people tomorrow.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 14, 2025
Hi,
Thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thanks,
Sydney, Westinghouse
Thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
Nice looking unit and it is also a dehumidifier
on June 30, 2025
Posted by: Mark328
from Troy; NY
I brought this because Westinghouse is a great name and I like their products...
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Last 2 and 1/2 months. Stopped blowing cold air
on June 26, 2025
Posted by: Virginia Heat
from Virginia
Bought April 13th 2025; Broke June 25th 2025 on a record breaking heat day. Stopped blowing cold air all of a sudden. Well cared for: air filter cleaned more than once a week, correctly installed, correct distance between unit and other objects. Just not made to last apparently.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 1, 2025
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
works good for the office
on June 23, 2025
Posted by: supercoolone44
from florida
overall it is cooling the room it is in but is louder than stated on the package, getting 70 db at first but has quieted down to 63 64 db since running for over a month
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Window install doesn't seem very stable
on June 21, 2025
Posted by: Rickardo
from Colorado
First day ... So not sure about cooling. It is bulky, and window install not very stable
I would recommend this to a friend!
Response from westinghouse.comBy eComm, June 25, 2025
Hello, thank you for your review, we sincerely appreciate your feedback, and I have passed it along to our product development team to see how we can improve the unit. If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com