Customer reviews from westinghouse.com
Westinghouse - 10,000 BTU Portable Air Conditioner Cools 450 sq. ft. with 3-in-1 Operation - White
Average customer rating
4.6 out of 5
4.6
(340 Reviews)
Open Ratings Snapshot
Rating breakdown 340 reviews
5 Stars
244
4 Stars
69
3 Stars
14
2 Stars
4
1 Star
9
94%of customers recommend this product. 
(
304 out of 325
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 10,000 BTU Portable Air Conditioner Cools 450 sq. ft. with 3-in-1 Operation - White
Customer Rating
5 out of 5
5
Great AC!
on June 30, 2026
Posted by: Ming2026
from Belleville, NJ
I am a single older woman. Product was easy to set up and is working as I had hoped.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
on June 30, 2026
Posted by: Cybern8
I just bought the thing and it doesn't seem to be cooling very well
Response from westinghouse.comBy eComm, July 15, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and we will look into the matter.

Thank you,
Cam - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Overall good
on May 30, 2026
Posted by: Davidddd
from Illinois
I bought it around under a month ago and it worked really well
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Overall good product!
on May 18, 2026
Posted by: Ty9192
from Ravena, New York
So far 5 out of 5 stars! It’s only been a day that I’ve had it but so far it’s the most powerful little portable air conditioner I’ve ever came across thus far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great AC
on August 30, 2025
Posted by: david8888
Just perfect for cooling my sunroom.
Easy to operate using the remote or app.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Love it!!
on August 22, 2025
Posted by: Manda
from Bellingham, WA
Best AC!! Cools down my place in no time!! I’ve told all my family and friends about it and would recommend it to everyone!!
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Poor operating condition!
on August 10, 2025
Posted by: Mario 1
from TX
Replacement unit. Does not cool a room five times smaller than the rating. The room never gets below 80 degrees and the unit is set at 77 degrees. I tried cooler but to no avail.
Does the same as the first unit. Sent pictures of installation and room size. Not happy at all.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, August 20, 2025
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.

Thank you,
Cam - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
2 out of 5
2
condenser trouble after 3 months
on July 13, 2025
Posted by: ATMnj
from New Jersey
I was very pleased with this AC unit, until it decided to quit in the heat of July. The fan blows air but not necessarily cold air. Feels and sounds like the condenser isn't kicking on . Every morning, I have to unplug it, let it sit an hour or so, then plug it back in and hope for the best. I haven't found any info for that in that manual. The filters have been cleaned, the tiny amount of water was drained,,, still nothing. I'll be calling the warrantee people tomorrow.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 14, 2025
Hi,

Thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.

Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
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