Customer reviews from Dyson
Dyson - Refurbished Excellent - Purifier Humidify + Cool Formaldehyde - PH04 - White/Gold
Average customer rating
3.7 out of 5
3.7
(138 Reviews)
Open Ratings Snapshot
Rating breakdown 138 reviews
5 Stars
74
4 Stars
12
3 Stars
14
2 Stars
11
1 Star
27
67%of customers recommend this product. 
(
77 out of 115
)
Best Buy Privacy Policy
Customer Reviews for Dyson - Refurbished Excellent - Purifier Humidify + Cool Formaldehyde - PH04 - White/Gold
Customer Rating
5 out of 5
5
Neutral colors of white and bronze look sleek!
on January 16, 2024
Posted by: Kath
Verified Purchase:Yes
This is my second Dyson humidifier. My husband and I both benefit from the humidity and filtered air. Now, we can position them in the house more easily!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Worth Every Penny
on December 12, 2023
Posted by: Charly23
Gender:Male
My older dog has had a cough. I got this to try to help him. He loves the thing. He likes sleeping near it. His I believe this to be helping keeping his airways less irritated since he is not coughing anywhere near as much with the condition he has. The phone app is awesome. I am able to keep an eye on humidity levels while at work to make sure my dog has the best air possible. Thanks Dyson. 😊
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Mold
on December 8, 2023
Posted by: DavD
Gender:Male
I've had my Dyson purifier for more than a year. It has worked great until I recently performing the deep cleaning cycle and look closer into the cylinder that is placed into the tub and pulled out the filter and found a ton of black mold. Who knows how long I've been breathing in mold. I've performed the deep cycle whenever the machine prompts me. I've been trying to remove it with more citric acid but there is still some left. (see picture)
I've like all other items from Dyson but I don't know if i should continue use this 'purifier' if it spreads mold.
No, I would not recommend this to a friend.
User submitted photo
Response from DysonBy JeniferVoice of the CustomerDecember 9, 2023
Hello, this is Jenifer with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.

Best wishes,
Jenifer
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Works great!
on November 25, 2023
Posted by: Rita CR
Gender:Female
I set it at 60% and it holds it there. I bought it about three weeks ago and so far have had no problems like the negative reviews here.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
State of the Art Air Purifier and Humidifier
on November 18, 2023
Posted by: CindyAnn61
Gender:Female
Love this product. Yes, it's pricey but it's well worth it. I love the ease of use and scrolling through the information to view where things are at in the home. Would highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Buyer Beware
on October 30, 2023
Posted by: vince1010
Gender:Male
For the price tag, there really shouldn't be any issues with this product. The deep clean cycle was faulty and not functional. Very disappointed.
Response from DysonBy TeannaNovember 3, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.

Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
IT IS AMAZING
on August 25, 2023
Posted by: Shumilov
Gender:Male
I purchased the Dyson Air Purifier Humidify just last month, and it has already made an extraordinary difference in the climate of my flat. Before acquiring this device, I struggled with dry and stagnant air, but now, my living space feels fresher, more comfortable, and perfectly humidified.
The unit itself is sleek and modern, fitting effortlessly into my home’s decor. Operationally, it is exceptionally efficient, allowing me to control and monitor the humidity levels with precision. What truly impressed me, though, is its quiet performance. It works diligently in the background without creating unnecessary noise.
Additionally, the air purification feature ensures that the air in my flat remains free of allergens and pollutants, creating a healthy environment for me and my family. The ease of maintenance and user-friendly interface further adds to the overall satisfaction I have experienced.
In conclusion, the Dyson Air Purifier Humidify has truly transformed the atmosphere in my flat. I’m not only pleased but genuinely grateful for this investment. It’s a must-have for anyone looking to enhance their indoor air quality and overall comfort at home. Highly recommended!
I would recommend this to a friend!
User submitted photo
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Amazing air purifier
on August 11, 2023
Posted by: QuickWs6
Gender:Male
We are having our home remodeled and living through that. I was curious what was driving irritations from paint, stain, etc and learned the particles that are problematic and this air purifier slowly but surely raises the air quality levels when it detects those particles. It’s made a large difference in how quickly we can be back in the house after the work is completed and we can monitor the air quality from anywhere as the machine is updating data through Wi-Fi.
I would recommend this to a friend!
Written by a customer while visiting Dyson
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