Customer reviews from Dyson
Dyson - Refurbished Excellent - Purifier Humidify + Cool Formaldehyde - PH04 - White/Gold
Average customer rating
3.7
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
74
4 Stars
12
3 Stars
14
2 Stars
11
1 Star
27
67%of customers recommend this product.
(
77 out of
115)
Customer Reviews for Dyson - Refurbished Excellent - Purifier Humidify + Cool Formaldehyde - PH04 - White/Gold
Posted by: Jacques
Gender:Male
Verified Purchase:Yes
Excellent result, excellent product. Easy to set up, very effectively purified the room environment.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Tam 2
Gender:Female
Verified Purchase:Yes
We bought our cool purifier humidifier in 2021 and any problems that occur and can’t be resolved Dyson sends us a new and upgraded device like the one that has formaldehyde detection they sent to us but most importantly I gave allergic asthma and I can’t breath well without my Dyson purifier and my dry skin suffers more without the humidifier, they both really perform great. I wouldn’t have anything else and I have a smaller one in my bedroom aimed at me that sends purified air and humidity at me while sleeping. I love them both.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jlkdoh
Gender:Male
Verified Purchase:Yes
Nice design but loud. Almost always keep it in night mode for the quiet, but obviously less effective.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: BLEH
Verified Purchase:Yes
Humidity suck. Without it, 50+ humid. With it also 50+
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 12, 2024
Hi,
We have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best Wishes,
Dyson Customer Support
We have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: TracyEllen
Gender:Female
Verified Purchase:Yes
I love Dyson! This product is amazing. Fits perfect in my condo.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Djensen
Gender:Female
Verified Purchase:Yes
I have used the purifier humidity plus formaldehyde unit for 3 weeks. Although it says humidifier 70% be aware that the unit doesn’t provide 70% humidify on a room. My 12x16 room still has a reading of no higher than 59% even when run at higher levels. There is no option to set for higher than 70%. For my best breathing level the ROOM must maintain minimum 70% which the unit does not allow. I have 4 other Dyson purifiers in my home. I am reasonably pleased with them.
No, I would not recommend this to a friend.
Response from DysonBy Sahil S, Customer Service, July 10, 2024
Hello Djensen,
Thank you for sharing your valuable response. As we reviewed your concern, you are facing a humidifying issue with your Dyson Purifier. We do apologize for the inconvenience. Please, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Kind Regards,
Sahil
Dyson Customer Support.
Thank you for sharing your valuable response. As we reviewed your concern, you are facing a humidifying issue with your Dyson Purifier. We do apologize for the inconvenience. Please, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Kind Regards,
Sahil
Dyson Customer Support.
Written by a customer while visiting Dyson
Posted by: ed8277
Verified Purchase:Yes
We brought it home Jan. 2nd and it'e performed as expected and surpassed our expectations.
The instructions did not seem to tell us how often to put in the ascorbic acid pwd. We will put it in every other
filling as we were given three packets with device.
The instructions did not seem to tell us how often to put in the ascorbic acid pwd. We will put it in every other
filling as we were given three packets with device.
Written by a customer while visiting Dyson
Posted by: Rrjamie66
Gender:Male
Verified Purchase:Yes
Super quiet and efficient! East to work, wish the timer would go to 12 hours, otherwise great!
I would recommend this to a friend!
Written by a customer while visiting Dyson