Customer reviews from Dyson
Dyson - Refurbished Excellent - Purifier Humidify + Cool Formaldehyde - PH04 - White/Gold
Average customer rating
3.7
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
74
4 Stars
12
3 Stars
14
2 Stars
11
1 Star
27
67%of customers recommend this product.
(
77 out of
115)
Customer Reviews for Dyson - Refurbished Excellent - Purifier Humidify + Cool Formaldehyde - PH04 - White/Gold
Customer Rating
4
gets the job done
on October 16, 2022
Posted by: eddyinSF
Gender:Male
the beauty of this machine is the humidifier. i have lots of plants that mostly need around 70% humidity. the auto humidify function on top of synching this with you smart home is bar none. however, a bit over priced.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Yucaipa clean air 2022
on October 13, 2022
Posted by: Yucaipa 2022
Gender:Male
[This review was collected as part of a promotion.] Quality made for outstanding customer experience with a great smart app to facilitate
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Amazing!!!!
on October 8, 2022
Posted by: JM2022
Gender:Female
Purchased this air purifier just about 2 weeks ago. It’s a game changer.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great customer service
on October 6, 2022
Posted by: Young Young
Gender:Female
Bought this machine last year. I noticed a weird smell recently. Contacted Dyson by email. They were very responsive. After a few emails, they decided to send me a new one. Within less than a week, the new machine was delivered. Nothing is perfect, that’s why customer service and customer care are important. Dyson offers excellent customer service and customer care. Very satisfied. Definitely 5 stars.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Excellent quality
on September 29, 2022
Posted by: Nicky9090
We bought it a month a go the quality is great and it detects all the particles and the humidifier is also good
Written by a customer while visiting Dyson
Customer Rating
5
Love This Machine
on September 24, 2022
Posted by: DesertLady
Gender:Female
Quiet, efficient, very easy to operate with the app. I cleaned it once and that was pretty easy too. Loved it so much I invested in a second one.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Great product
on September 13, 2022
Posted by: WFH Adam
Gender:Male
Don't get me wrong, this device is awesome but wow is it expensive. I wish the fan was at least 50% more powerful and 50% quieter.
I work from home permanently (since March 2020) and was dissatisfied with every humidifier and fan I ever owned, but more importantly decided to prioritize air quality now that I'm home so often. I want to buy a 2nd unit for my living room area, but at this price point it's just too steep (since the fan is too weak at max speed). I could overlook the speed if price was way lower but it's not.
Would I buy it again? I'm not sure...maybe...probably.
Do I enjoy the fan? Yes, and it cleared up the dry skin on my arms within a day or two!
Written by a customer while visiting Dyson
Customer Rating
3
Great idea but needs improvements
on September 8, 2022
Posted by: dysonfansince2018
Gender:Male
The humidifier addition is a great idea but not being able to turn the unit like the other models was not a good idea. Also, I notice a yeasty smell about a couple of weeks of use and it's not going away.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, September 10, 2022
Hi there, this is Kelly with Dyson. Thank you for your review of your Dyson Purifier Humidify+Cool Formaldehyde™ PH04. We love to hear and learn from our customers. We're happy to hear that you've found the humidification function of your PH04 to be so useful. The odor that you describe is likely coming from the machine's filter. This can be common if the machine receives any direct sunlight. You can move the machine to a different location in your home out of the sun, and see if that makes a difference for you. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson