After receiving my filters, our furnace broke so we had to replace it and these filters did not fit the new furnace. I called to return them and they said they'd credit my account and I should donate them! I thought that was a great thing for them to do!!
Absolutely great service. Had a problem with the size of the filters and they immediately made it right and were very thoughtful in making it easy on me. I, of course, have ordered the right filter and I plan on doing business with FilterBuy into the future.