Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: rcbeetle
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Range is short compare to other Bluetooth headsets I have. They get loose while eating. Easier to fall off than others specially while moving. The bean shape where better fit in my opinion.
No, I would not recommend this to a friend.
Design
3
Response from Samsung USBy R&R Team, March 4, 2025
Hey Rcbeetle. We appreciate you for taking the time to share your feedback on the Galaxy Buds3 Pro. We truly value your thoughts and experiences, as they help us improve our products. The Galaxy Buds3 Pro are equipped with the latest Bluetooth® version 5.4, which enhances connectivity, offering a more stable connection and improved range. To ensure optimal performance, please keep the earbuds and your device within 30 feet of each other. This distance may vary based on your environment and the model of your phone. Additionally, avoid using the device near obstructions that could block the Bluetooth signal, such as walls, routers, electrical equipment, or sources of electromagnetic interference. Regarding the fit, we recommend checking out the link attached that goes into detail on how to properly wear your Samsung buds. If you have any additional questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Nate
from Pikeville, KY
Expertise:Intermediate
Verified Purchase:Yes
Great buds! Definitely enjoy the sound quality and great bass!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on March 3, 2025
Posted by: GalaxyGonzo
[This review was collected as part of a promotion.] I use them for gaming, for Google search and the music and the voice sound is fabulous
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great buds, I have had one issue though
on March 3, 2025
Posted by: 22Lariatguy
[This review was collected as part of a promotion.] Great buds as they transfer seamlessly between my personal phone, work phone, tablet, smart TV, and non samsung laptop.
Only reason for 4 stars and not 5 is the charging issue, seems to be pretty random but I put my buds back in the case and get notification that the buds have stopped charging.
Aside from that I love these, the nose canceling works great and the fit is awesome, I wear an earbud for a lot of my workday and have not had any issues with them becoming loose or falling out.
All around great buds to the point I bought a second pair.
Only reason for 4 stars and not 5 is the charging issue, seems to be pretty random but I put my buds back in the case and get notification that the buds have stopped charging.
Aside from that I love these, the nose canceling works great and the fit is awesome, I wear an earbud for a lot of my workday and have not had any issues with them becoming loose or falling out.
All around great buds to the point I bought a second pair.
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Hey 22Lariatguy! Thank you for your review of the Buds3 Pro! It's great to know you enjoy how easily they connect to your devices like phones, tablets, TVs, and laptops. The Buds3 Pro delivers excellent sound with Adaptive Noise Cancellation, and it’s good to see the fit works well for long hours. For the charging concern you mentioned, it’s helpful to make sure the charging contacts on the earbuds and the case are clean and free from dirt or moisture, as that can affect charging performance. You can also try resetting the earbuds by placing them in the case, closing it, and holding the Connect button for three seconds. Your feedback is really valuable, and it’s wonderful to see that you love the Buds3 Pro enough to buy another pair. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love the integrated AI features. Clarity is solid.
on March 3, 2025
Posted by: StillRoadTrippin
[This review was collected as part of a promotion.] I drove for work & the seamless transition between my work phone, and personal phone when the concentrating on the road is essential. A++
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear sound and. Nice functions
on March 3, 2025
Posted by: Berryseven774
[This review was collected as part of a promotion.] The sound is great, and the exterior sound blocker is amazing. You can also control whether you want to hear people talking around you and only block other noises.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 pro has so many developments.
on March 3, 2025
Posted by: Coconutmilk
[This review was collected as part of a promotion.] The audio is perfect and I love its noise canceling. Even I'm at a crowded place, I don't even hear anything except from my music. This is the best buds that I have bought from samsung! It also changes its look from the old peanut shape, which usually hurt my ear if I wear them for a long time, to the long shape earbuds. The touch control is also very easy to use.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anderson
from Miami
Expertise:Intermediate
Verified Purchase:Yes
Amazing product, stylish and long battery life with a great sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US