Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
It last a long time the music is very loud i
on March 4, 2025
Posted by: Slm0183
[This review was collected as part of a promotion.] It works for everything I'm mad I didn't get it sooner it's very comfy and durable it fits so well. And the best part is noise canceling.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jason
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
Earbuds are great sometimes. Battery doesn’t last as much as the Buds Pro 2. During phone calls, callers report an echo during calls. Buds slip out of ears sometimes. Accidentally hang up on calls because you end up pressing the side button when adjusting buds.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, March 6, 2025
Thanks for reaching out, Jason. We appreciate you sharing your experience with the Galaxy Buds3 Pro. It's good to see that your buds have worked great for you but we would like to help ensure you always have a great experience. We see that your battery isn't lasting as long as your Buds2 Pro. The Galaxy Buds3 Pro offer up to 26 hours of playtime per charge, extending to 30 hours with a fully charged case. To help you get the most out of your earbuds, here are a few adjustments you can make. Always store your earbuds in the charging case with the cover closed when not in use. You can also modify the notification settings via the Galaxy Wearable app on your connected phone, or through the Galaxy Buds app if you’re using iOS. If people are hearing an echo while on calls, please ensure your earbuds have the latest software update; if they do, a reset through the Wearable app may enhance performance. For accidental presses, try adjusting the buds from the top instead of the stems. Remember, Samsung products are covered by a one-year warranty against manufacturing defects. We also offer Samsung Care+ for extended protection and support, which can be enrolled during or shortly after your purchase. If any of this persists, please be sure to reach out to us at Samsung Support so that we can further assist. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Super feature
on March 4, 2025
Posted by: Cg124gr
[This review was collected as part of a promotion.] Amazing audio seamless experience easy switch between devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product because it easy to ues
on March 3, 2025
Posted by: Zulu1S25
[This review was collected as part of a promotion.] This is the best Bud's I've ever had especially the function of the lightd
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound for music and movies!
on March 3, 2025
Posted by: david35mm
from Manizales, Colombia
Expertise:Intermediate
This pair of earbuds are quite honestly the best I have used in my life, they are comfortable and have never fell out of my ears, and I do have small ears. The sound is superb, punchy bass, clear vocals, it does feel immersive. Now, about the noise cancelling I'd say it is just above average, while riding a bus I do still hear the engine and people chattering. The passthrough is also a really handy feature so that I don't need to take the earbuds off to talk to somebody.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Good features overall
on March 3, 2025
Posted by: Happyyappy
[This review was collected as part of a promotion.] The issue with the high quality audio is very noticeable delay on all videos, from YouTube to instagram, without much improvement in audio quality.
Value
4
Written by a customer while visiting Samsung US
Posted by: Dooks
Verified Purchase:Yes
Awesome earbuds! Must buy. Awesome flexibility. Super easy installation.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality product get galaxy buds2 pro
on March 3, 2025
Posted by: Kai R
from Texas
Expertise:Expert
I bought my second pair of Galaxy Buds3 Pro today after I was refunded for my previous pair being unrepairable. My new pair, which I just opened, has the same issue, but worse than my first pair; the left earbud still refuses to charge.
I have had galaxy buds2 pro before and they where a perfect pair of headphones.
I have had galaxy buds2 pro before and they where a perfect pair of headphones.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
2
Response from Samsung USBy R&R Team, March 4, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Kai. It’s great to know you enjoyed the Galaxy Buds2 Pro and decided to take the leap to the new Buds3 Pro. The Galaxy Buds3 Pro offers an elevated audio experience with features like Active Noise Cancellation and Spatial Audio, designed to immerse you in your music. It the left earbud is not charging, it’s important to ensure it’s seated properly in the charging case. Sometimes, cleaning the charging contacts can also help optimize performance. Be sure to make sure that the contacts are free of water and debris. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. If this continues to be your experience, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US