Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Brandon L
from Honolulu, HI
Expertise:Intermediate
Verified Purchase:Yes
The style and fit are very nice and comfortable over all and thr sound quality is perfect for me. Have the ability to to choose between ambience or ANC is a plus. I like the ability to look at the settings in wearables and having the option to add a widget to my android phone for control.
The only downside I have found is with the case, since the buds have a post now, it is sometimes difficult to place them back into the case with the small hole for the post to go into.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Jason Heien
from Detroit, Michigan
Expertise:Intermediate
Verified Purchase:Yes
Phenomenal!! I have never had any active noise cancelling headphones of earbuds, and I am truly amazed how well they work. There is no going back to anything else.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I would like to trade buds pro 3 for buds pro 2
on March 5, 2025
Posted by: Jeremy
from Gulf Shores AL
Expertise:Intermediate
Verified Purchase:Yes
I wish I could get my buds pro 2 back they fit better the battery lasted longer the tap controls were easier to use than the pinch controls my left one on the buds pro 3 wont even charge unless you push pressure down on it and when I try to use the pinch controls it just knocks the thing out of my ear i wish I never traded my buds pro 2 in thinking these would be un upgrade because they were a more expensive downgrade
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R Team, March 11, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro, Jeremy. We understand how important it is to have a seamless help you have a better experience with your buds. To address your concerns about the fit, we recommend trying the different sizes of eartips that come with the Galaxy Buds3 Pro to find the best fit for your ears. This can significantly enhance both comfort and performance. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. For the charging concern with the left earbud, ensure that the charging contacts inside the case and on the earbuds are clean and free of debris, as dust or other particles can prevent proper charging. Additionally, you can customize the pinch commands using the Galaxy Wearable app to make the controls more suited to your preferences. If you have any further concerns or questions, please don't hesitate to contact us at Samsung Support for further assistance. Thank you for choosing Samsung and for your continued support! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Femi
from DC
Expertise:Expert
Verified Purchase:Yes
Galaxy Buds3 Pro is a fantastic pair of buds. The sound is enveloping and the bass is real good. I like the face that the noise cancelling feature is really good and the ear buds fit my ear properly without falling out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Looks great. Sounds great.
on March 5, 2025
Posted by: JoeGalaxy
[This review was collected as part of a promotion.] I honestly didn't know if I wanted to upgrade to these new buds, but they are amazing. They look really cool and I like that I can light the buds up when wearing them. The sound clarity works well and so does the noise canceling.
It's so easy to pair and use with your phone too!
Value
5
Written by a customer while visiting Samsung US
Posted by: Seanybigbacks
Verified Purchase:Yes
Great sound amazing features. Plenty of bass. So easy to connect to Samsung phones and tv's
Written by a customer while visiting Samsung US
Posted by: NeMo
from Los Angeles, CA
Verified Purchase:Yes
These are much better than I expected. I have been using my Halaxy Buds Live for the last 3 years. The highs and lows and noise-canceling features are above average. I love these earbuds!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nathans5283
from Salt Lake City utah
Expertise:Intermediate
Verified Purchase:Yes
Worst headphones will not charge i can't get these to charge at all biggest mistake ive made was buying these headphones
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 10, 2025
Hi Nathans5283! Thank you for sharing your experience with the Galaxy Buds3 Pro. We see that you may be experiencing some challenges charging your buds. First, please ensure you are using the included USB cable along with a Samsung-approved wall adapter. If you’re trying to charge wirelessly, make sure the case is positioned directly in the center of the charging pad, as misalignment can affect charging. If your charging case has a cover, consider removing it, as this could interfere with wireless charging. Additionally, check that the earbuds are properly seated in the case. If they aren't fully in place, the charging contacts may not connect. We also recommend inspecting the charging contacts on both the earbuds and inside the case for any dirt or debris that might be blocking the connection. Regular cleaning can help maintain proper contact over time. Keep an eye on the indicator lights as well. If you see a flashing red light, that indicates something may need attention. If the lights are unresponsive, try disconnecting and reconnecting the charger for a brief period. If you find any damage to the case or earbuds that may require a replacement, we encourage you to reach out to Samsung support at 1-800-SAMSUNG for further assistance. Thank you for your feedback! If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US