Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: BKan
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Connection comes and goes for several times until I take the pods out my ear and stop the video and play it again. Started seeing this condition for a few weeks now.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
2
Response from Samsung USBy R&R Team, March 12, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, BKan. Your insights are always appreciated as we continue to make improvements and changes. With the Buds3 Pro, you can effortlessly keep the beat across all your devices. The PC Auto Switch feature allows you to automatically switch from listening to audio on your PC to answering a call on your phone.We appreciate your feedback regarding the connection of the buds. If your Galaxy Buds frequently disconnect from your phone, it may be due to a weak Bluetooth connection or improper placement in your ears. Please ensure that the earbuds are securely fitted, that your Bluetooth connection is stable, and that the earbuds' software is up-to-date. Check out the link attached for options to help troubleshoot this. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Realy great features
on March 11, 2025
Posted by: Keniththeboss
[This review was collected as part of a promotion.] The best thing you will ever buy. I highly recommend it best products ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Chef's kiss!
on March 11, 2025
Posted by: HoneyBee
[This review was collected as part of a promotion.] I got the Buds2 for a while and I loved those, so I was truly hesitant to get the Buds3 Pro simply because I didn't think I'd like them as much. Boy was I wrong. Love these so much more since they have the capability to lower/raise the volume without using the phone on top of skipping and even going back on a previous track. They're perfect for the gym.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These buds JAM
on March 11, 2025
Posted by: Means2yourend
[This review was collected as part of a promotion.] I love using these when I run as they don't come loose! I enjoys the sound quality better than my Airpods as well as my old buds as well. The AI features feel intuitive which make its functionality seamless.
Value
5
Written by a customer while visiting Samsung US
Posted by: Luis
from Pennsylvania
Verified Purchase:Yes
The noise cancelation is the best. Worth every penny.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better way to improved it
on March 11, 2025
Posted by: Bbbixxll
[This review was collected as part of a promotion.] Great connection, great nouce cancelation, if storage method as airpod ( same direction) that's will be better
Value
5
Written by a customer while visiting Samsung US
Posted by: TRW2
from California
Expertise:Expert
Verified Purchase:Yes
I recently got the Galaxy Buds3 Pro Silver, and they have completely exceeded my expectations! The sound quality is incredible—deep bass, crisp highs, and a well-balanced midrange make every song sound amazing. The active noise cancellation (ANC) is top-notch, blocking out background noise effortlessly, whether I’m commuting or working in a busy café.
Comfort-wise, these fit perfectly in my ears and stay secure, even during workouts. The battery life is impressive, lasting hours on a single charge, and the fast charging feature is a lifesaver. Plus, the sleek silver design looks super stylish and premium.
If you’re looking for high-quality earbuds with excellent sound and features, I highly recommend the Galaxy Buds3 Pro!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Product died within 3 hours.
on March 11, 2025
Posted by: Samsungusee
[This review was collected as part of a promotion.] This was a gift for my husband and he was so thrilled 😁about his new gift and used it 🤸the first day fully charged and came home from a full days hard work and was so sad and told me the ear buds died within 3 hours he was so bummed. 😞 The look on his face broke my heart. 🥺 So now I have to figure out how to get this situated.
Value
1
Response from Samsung USBy R&R Team, March 12, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. It sounds like your husband was really excited to use them, and it's unfortunate that the battery life fell short. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. Have you considered checking for any software updates or settings adjustments that might improve battery performance? Check out the link attached that provides some guidance and solutions regarding this. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If this continues, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001314/
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Written by a customer while visiting Samsung US