Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Mennis
from San Antonio, TX
Expertise:Expert
Verified Purchase:Yes
Was not expecting it to be this good, its everything and more.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Britain, CT
Expertise:Expert
Verified Purchase:Yes
Sound is amazing they just don't stay in my ears no matter how I twist or position them.
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
3
Written by a customer while visiting Samsung US
Posted by: Emily
from Lakeland, fl
Expertise:Beginner
Verified Purchase:Yes
I unfortunately got into a domestic dispute between an old boyfriend and had to move suddenly back down to fl from new jersey, and I lost one of my earphones up there 😭😭
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MamaGoodWitch
from Oregon
Expertise:Expert
Verified Purchase:Yes
Absolutely love the samsung galaxy earbuds 3. They stay in my ears do not hurt them with prolonged usage. Highly recomind!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than Airpods
on March 13, 2025
Posted by: Trebster
[This review was collected as part of a promotion.] Fits snugs and won't fall off my ear. Sound quality is amazing!
Value
5
Response from Samsung USBy R&R Team, March 25, 2025
Thank you so much for your feedback on the Galaxy Buds3 Pro, Trebster! We're thrilled to see that you find the fit snug and that they stay securely in your ears. It’s wonderful to know you’re enjoying the exceptional sound quality. Our Adaptive Equalizer, powered by Galaxy AI, is designed to enhance your listening experience by adjusting the audio based on how the buds fit in your ears. This ensures that every time you wear them, they are optimized to bring out the best in your playlists. We truly appreciate your support and hope you continue to enjoy your music with the perfect audio experience! For any inquiries or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
I like it but need to improve some specs
on March 13, 2025
Posted by: HelderLikes3proEarbuds
[This review was collected as part of a promotion.] I like my new Earbuds 3 pro. But need to improve some things
Pros: -excellent noise filters for calls... people didn't listen noises around me.
- Excellent voice comands
Cons:
- The battery life is not enough. It last for less time than my old Earbuds pro. But it charge quickly
- the touch or sensitive touch system sometimes didn't work...
Pros: -excellent noise filters for calls... people didn't listen noises around me.
- Excellent voice comands
Cons:
- The battery life is not enough. It last for less time than my old Earbuds pro. But it charge quickly
- the touch or sensitive touch system sometimes didn't work...
Value
4
Written by a customer while visiting Samsung US
Posted by: Amanda
Verified Purchase:Yes
Really good quality. Great sound, love the water resistance.
Written by a customer while visiting Samsung US
Posted by: Ronl
from Jarrettsville Md.
Expertise:Intermediate
Verified Purchase:Yes
Needed to send back for repair. The earbud3 squeals, and its so loud I think I have lost some hearing in my right ear. There is no protection for squeals so its at max volume! I did the fit test several times and it passed every time. They also pop several times. If that's not enough the music bass goes out and in, its like the fullness of the music starts and stops. Only the right esr bud has the issues. Waiting in the return from service to test. The bottom line is I love my last pair much better. The sound was better and they were functionally better and they fit better but, I need to test a working pair to confirm. Every time I try to use them, they fail within 2 minutes. Warning- there is an adaptive setting. It will amplify everything and it takes a second or two for the sound reduction to kick in. In that time you will be blasted with amplified sound before it changes modes. Bad idea! It should work in less than 20ms not 2 seconds.
My right ear rang for 30 min after the squeals. You cant remove them fast enough. Do yourself a favor,,, Abort fly around on the ear buds 3.
My right ear rang for 30 min after the squeals. You cant remove them fast enough. Do yourself a favor,,, Abort fly around on the ear buds 3.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your detailed experience with the Galaxy Buds3 Pro, Ronl. We can see how important sound quality and functionality are to you, and we appreciate the time you’ve taken to explain your concerns. For the squealing sound you mentioned, be sure to check out the link attached for options to help avoid this. Additionally, ensure that the Galaxy Wearable app is updated to the latest version, as this can optimize performance. Regarding the fit test, while it’s great to hear that the test passed, achieving the perfect fit can sometimes require experimenting with the different ear tip sizes included in the box. A snug fit not only enhances comfort but also ensures the best audio experience and minimizes external noise. For the bass fluctuations and sound interruptions, checking the Bluetooth connection can be helpful. Make sure there are no obstacles like walls or other electronic devices between the earbuds and your phone. Keeping the devices within 10 meters of each other can also improve connectivity. If the sound still fluctuates, resetting the earbuds through the Galaxy Wearable app might help restore consistent audio performance. We truly can’t wait for you to test a fully functioning pair and rediscover the deep, rich sound that the Galaxy Buds3 Pro deliver. Your satisfaction is incredibly important to us. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/latin_en/support/mobile-devices/why-your-galaxy-buds3-buds3-pro-make-a-screeching-sound-when-you-hold-them/
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Written by a customer while visiting Samsung US