Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Great Product overshadowed by Design flaws
on March 14, 2025
Posted by: Patrick
[This review was collected as part of a promotion.] My Christmas purchase of the Galaxy Buds 3 Pro began with immense satisfaction, courtesy of their impressive audio performance and outstanding noise canceling. However, this was immediately undermined by the discovery of the well-documented charging case defect. To find such a critical flaw in the third iteration of this product line is not only frustrating but also indicative of a serious quality control oversight. It's a significant letdown for a product marketed as premium, especially considering the otherwise excellent features.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
We appreciate your feedback on the Galaxy Buds3 Pro, Patrick. We’re excited to hear that the audio performance and noise-canceling features met your expectations! We gate to see your disappointment regarding the charging case. The Galaxy Buds3 Pro charging case includes advanced features like wireless charging and indicator lights for convenience, but ensuring it performs reliably is essential. If you’ve encountered any difficulties, we recommend following the care instructions provided in the user guide to maintain the charging contacts and case. For example, cleaning the charging contacts regularly with a soft, dry cloth can help avoid issues caused by debris or sweat. We've provided a link to the manual to further assist you. If you are experiencing any challenges with the case, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf
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https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf
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Written by a customer while visiting Samsung US
Customer Rating
5
It has been amazing except it keeps falling out my
on March 14, 2025
Posted by: Diva2020
[This review was collected as part of a promotion.] Samsung products have been nothing short of amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing ear buds
on March 14, 2025
Posted by: Superuchiha
[This review was collected as part of a promotion.] The buds are amazing and am absolutely in love with the voice control feature, the only downside and why not 5 stars is that after some time the buds become uncomfortable in the ear
Value
4
Written by a customer while visiting Samsung US
Posted by: Emmanuel
from COLORADO
Expertise:Expert
Verified Purchase:Yes
To be honest buds2 has a better sound quality than bud3.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
2
Response from Samsung USBy R&R Team, March 14, 2025
We appreciate you sharing your thoughts about the Galaxy Buds3 Pro, Emmanuel. Sound quality can vary based on individual preferences, and while the Galaxy Buds2 has its strengths, the Buds3 Pro offers new advancements that enhance your listening experience. For example, the Adaptive Equalizer with Galaxy AI tailors the audio to how the earbuds fit in your ears, ensuring a personalized sound profile every time you use them. They also support Ultra High-Quality audio (24bit/96kHz), which provides a richer and more detailed sound. If you have specific preferences or settings you'd like to tweak, the Galaxy Wearable app offers tools to customize the audio to your liking. Thanks again for your feedback. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Sekoi's Galaxy buds 3 pro
on March 14, 2025
Posted by: Skj1268
[This review was collected as part of a promotion.] They've been perfect. I love the noise cancelation and the richness of the sound that the earbuds provide. I love that it instantly connects to my S24 plus the moment I open the case.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A Great First Step in a New Direction
on March 14, 2025
Posted by: C2ShiningC
[This review was collected as part of a promotion.] As the title suggests, there is a lot to love about the new buds. Although, these come with some slightl growing pains. The seamless actions across apps are spectacular, with the new widget helping to provide valuable information and helpful controls. While I have not been able to review the new changes in OneUI 7.0, I have heard good things. Now, about those growing pains: the new form factor has a bit of a learning curve, and doesn't feel quite as intuitive or as responsive as the previous buds. However, I'm sure with a revision or two, and a touch of Samsungs's software magic, that the new buds will become a sensation, even if they need a little more time in the oven.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Upgrade
on March 14, 2025
Posted by: Dougie
[This review was collected as part of a promotion.] The Buds3 Pro are an absolute game changer. I previously owned the original Buds and the Beats Studio Buds, and I can honestly say these blow them out of the water. The different modes (especially the noise canceling mode) are easily accessible and work wonderfully. The seamlessness of utilizing these within my Samsung ecosystem (I own an S25 Ultra and a Tab S10 Ultra) makes life so much easier. Physically they are a lot more durable and the quality of the product just feels better designed. I typically can't leave earbuds in for too long without experiencing pain, but I can use the new Buds3 Pro for hours without even feeling uncomfortable. The only downside is they do not come with different sized rubber pieces for different sized ears, but honestly that is a very small downside for the amount of awesomeness packed into such a small device. The audio quality is amazing. Samsung has managed to completely eliminate the slight static noises I was constantly hearing in older models or in other companies earbuds. This is truly a revolutionary product that I strongly believe will stand the test of time and is worth the investment!
Value
5
Written by a customer while visiting Samsung US
Posted by: Charles
from Safford Az.
Expertise:Expert
Verified Purchase:Yes
Not happy. Samsung did not tell me the battery life was only 4-6 hours. I thought I was buying a premium product. For the price you would think the batteries would at least last 10 hours. Don't waste your money on these. They do work great. Just not for long enough.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Charles. We noticed your concerns regarding battery life, especially when you rightfully expect more from your buds. It's important to note that the Galaxy Buds3 Pro can provide up to 26 hours of playtime per charge, which can be extended to an impressive 30 hours with a fully charged case. To help maximize battery life and ensure they last when you need them most, we recommend a couple of adjustments. First, be sure to keep your earbuds in the charging case with the cover closed when they’re not in use, and consider adjusting your notification settings through the Galaxy Wearable app or the Galaxy Buds app for iOS. These small changes can help you get the most out of your earbuds and enhance your overall experience. We appreciate your feedback and hope these tips make a positive difference! If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US