Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,818 Reviews)
Rating breakdown 14,818 reviews
5 Stars
10,185
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Noise Cancelling Mode is so Awesome
on July 9, 2026
Posted by: IsayGors
[This review was collected as part of a promotion.] I love the qualiry of sound and the noise cancelling feature is very awesome. Its my most favorite thing while in the plane. Galaxy AI is amazing for translation!
Value
5
Response from Samsung USBy R&R, July 15, 2026
Hey there IsayGors,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Their immersive sound quality, effective noise cancellation, and Galaxy AI translation features make them an excellent travel companion. It’s great to hear that the noise cancellation enhances your flying experience. Thank you for choosing Samsung Galaxy for your travels.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Their immersive sound quality, effective noise cancellation, and Galaxy AI translation features make them an excellent travel companion. It’s great to hear that the noise cancellation enhances your flying experience. Thank you for choosing Samsung Galaxy for your travels.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good Sound Quality with Technical Issues
on July 6, 2026
Posted by: MoMo13
[This review was collected as part of a promotion.] These earphones have decent sound quality and active noise cancelling but have technical issues, such as a tendency to fall out of the ear and to emit a high pitched screech with interference. I don't recommend purchasing this product.
Value
4
Response from Samsung USBy R&R, July 17, 2026
Howdy MoMo13,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate your feedback regarding their performance.
The Galaxy Buds3 Pro provide detailed sound, active noise cancellation, and reliable connectivity for music and calls. We understand that issues like fit and unexpected high-pitched sounds can impact your listening experience, even if the overall audio quality is enjoyable.
The high-pitched sound may be caused by the sub-microphone located on the top outer edge of the earbud. If this area is covered while inserting, removing, or adjusting the earbuds, it can trigger a loud screech. Keeping the microphone clear will enhance your listening experience.
Regarding fit, the Galaxy Buds3 Pro come with different sizes of ear tips. It's important to ensure you are using the right size for your ears to prevent sound leaks and achieve optimal audio quality.
To check if you have the correct tips, follow these steps:
1. Look for directional marks at the bottom of the earbuds, labeled "L" for left and "R" for right.
2. Insert the right earbud ("R") into your right ear with the "R" facing you.
3. Insert the left earbud ("L") into your left ear with the "L" facing you.
4. Angle the earbuds slightly so that the microphones on the bottom are pointing towards your mouth, rather than straight down.
5. Adjust the fit by rotating the earbuds forward and backward until they feel comfortable.
For more detailed instructions on changing the ear tips, please refer to our guide for the Buds3 Pro.
Your feedback is invaluable for us to understand how these earbuds perform in everyday use. Thank you for taking the time to share your experience with Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate your feedback regarding their performance.
The Galaxy Buds3 Pro provide detailed sound, active noise cancellation, and reliable connectivity for music and calls. We understand that issues like fit and unexpected high-pitched sounds can impact your listening experience, even if the overall audio quality is enjoyable.
The high-pitched sound may be caused by the sub-microphone located on the top outer edge of the earbud. If this area is covered while inserting, removing, or adjusting the earbuds, it can trigger a loud screech. Keeping the microphone clear will enhance your listening experience.
Regarding fit, the Galaxy Buds3 Pro come with different sizes of ear tips. It's important to ensure you are using the right size for your ears to prevent sound leaks and achieve optimal audio quality.
To check if you have the correct tips, follow these steps:
1. Look for directional marks at the bottom of the earbuds, labeled "L" for left and "R" for right.
2. Insert the right earbud ("R") into your right ear with the "R" facing you.
3. Insert the left earbud ("L") into your left ear with the "L" facing you.
4. Angle the earbuds slightly so that the microphones on the bottom are pointing towards your mouth, rather than straight down.
5. Adjust the fit by rotating the earbuds forward and backward until they feel comfortable.
For more detailed instructions on changing the ear tips, please refer to our guide for the Buds3 Pro.
Your feedback is invaluable for us to understand how these earbuds perform in everyday use. Thank you for taking the time to share your experience with Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Great. For a short time.
on July 1, 2026
Posted by: Meems3000
from Honolulu Hawaii
Expertise:Beginner
Great when it's working but does not last very long! Power drains quickly. My cheap earbuds last longer than these. Luckily I did not pay full price, got it at a discount when I purchased my phone. The sound is amazing and the noise canceling is excellent. Just wished the power didn't drain so fast.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R, July 6, 2026
Hello there Meems3000,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds provide rich sound quality, active noise canceling, and a compact wireless design, making them ideal for everyday listening. It's great to hear that you were impressed with both the audio quality and the noise-canceling features. However, I understand that the battery life did not meet your expectations. It might be a good idea to check if your earbuds are due for an update. In some cases, battery performance may decline if certain software patches haven't been installed. Please refer to the link below for more information on updating your earbuds. We have noted your feedback regarding the battery drain and overall performance. Thank you again for sharing your thoughts with Samsung.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds provide rich sound quality, active noise canceling, and a compact wireless design, making them ideal for everyday listening. It's great to hear that you were impressed with both the audio quality and the noise-canceling features. However, I understand that the battery life did not meet your expectations. It might be a good idea to check if your earbuds are due for an update. In some cases, battery performance may decline if certain software patches haven't been installed. Please refer to the link below for more information on updating your earbuds. We have noted your feedback regarding the battery drain and overall performance. Thank you again for sharing your thoughts with Samsung.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great features i love
on July 1, 2026
Posted by: AudioJunky
[This review was collected as part of a promotion.] I want the clarity of these earbuds.They fit comfortably in the ears.I like the three hundred and sixty degree sound. After noise cancellation is great with the ability hear, voices and sirens. One critique on these are the controls on the head.Earbuds themselves are a little hard to get your fingers around.And they are responsive. Overall a win!
Value
4
Response from Samsung USBy R&R, July 16, 2026
Hiya AudioJunky,
Thank you for sharing your experience with the Galaxy Buds3 Pro. The clear audio, comfortable fit, and immersive 360 Audio make the Galaxy Buds3 Pro a great everyday companion. It’s also wonderful to hear that the noise control features help you stay aware of voices and important sounds, such as sirens. We appreciate your feedback on the earbuds’ grip and the responsive controls, as details like these help Samsung refine the listening experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. The clear audio, comfortable fit, and immersive 360 Audio make the Galaxy Buds3 Pro a great everyday companion. It’s also wonderful to hear that the noise control features help you stay aware of voices and important sounds, such as sirens. We appreciate your feedback on the earbuds’ grip and the responsive controls, as details like these help Samsung refine the listening experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound!
on June 30, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] I love the sound quality and the noise canceling of the Samsung Galaxy buds 3 pro. They care a wonderful upgrade from my previous earbuds. The bass that comes through is also amazing! I'm so glad I made this purchase.
Value
5
Response from Samsung USBy R&R, July 28, 2026
Hi there Samsung4life,
Thank you for updating us on your upgraded Galaxy Buds3 Pro. The Galaxy Buds3 Pro deliver powerful bass, clear sound, and effective noise cancellation for your everyday listening experience. We're glad to hear that they have been such an enjoyable upgrade from your previous earbuds.
Thank you for choosing Samsung Galaxy.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for updating us on your upgraded Galaxy Buds3 Pro. The Galaxy Buds3 Pro deliver powerful bass, clear sound, and effective noise cancellation for your everyday listening experience. We're glad to hear that they have been such an enjoyable upgrade from your previous earbuds.
Thank you for choosing Samsung Galaxy.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
I feel that the buds dont work properly
on June 30, 2026
Posted by: Jonesythegreat
[This review was collected as part of a promotion.] I use it to talk on Samsung device and to listen as I watch movies.
Value
3
Response from Samsung USBy R&R, July 6, 2026
Hiya Jonesythegreat,
The Galaxy Buds3 Pro deliver immersive audio, clear call quality, and active noise control, making them perfect for use with your Galaxy devices. It's essential that the earbuds function reliably whether you're on a call or watching movies. We value your feedback regarding their overall performance. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Buds3 Pro deliver immersive audio, clear call quality, and active noise control, making them perfect for use with your Galaxy devices. It's essential that the earbuds function reliably whether you're on a call or watching movies. We value your feedback regarding their overall performance. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Buds 3 Pro
on June 30, 2026
Posted by: BudsReviewer14
[This review was collected as part of a promotion.] The galaxy buds 3 pro is overall great product. I rated it 3 stars because of the fit. It keeps falling out even though I changed the ear tips 3 times to the 3 different sizes. This can get tiresome. The AI features are great for using the translation. I was excited to start using that feature. The buds 3 pro has great sound. The fit is the main reason its a 3/5 instead of a 5/5.
Value
3
Response from Samsung USBy R&R, July 6, 2026
Hi there BudReviewer14,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The Galaxy Buds3 Pro provide excellent sound quality, active noise cancelling, and Galaxy AI features, including Interpreter support for easier conversations. We’re glad to hear that you’ve enjoyed the sound and translation tools.
However, we understand that the fit has felt unstable, even after trying different ear tips. The Galaxy Buds3 Pro come with various sizes of ear tips, so it’s important to ensure you are using the right size for your ears. A proper fit prevents sound leaks and ensures optimal audio quality.
If you need instructions on how to change the tips, please consult our guide for the Buds3 Pro. Once you have the right tips on your earbuds, follow these steps:
1. Check the bottom of the earbuds for directional markings. You will see an "L" for the left bud and an "R" for the right bud.
2. Insert the right bud (R) into your right ear, ensuring the "R" is facing you.
3. Insert the left bud (L) into your left ear, with the "L" also facing you.
4. Angle the earbuds slightly, so the microphone on the bottom points towards your mouth instead of straight down.
5. You can adjust the buds by rotating them forwards and backwards until they feel secure and comfortable.
Your feedback regarding comfort and a secure fit has been noted. Thank you for sharing your insights about the Galaxy products and for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The Galaxy Buds3 Pro provide excellent sound quality, active noise cancelling, and Galaxy AI features, including Interpreter support for easier conversations. We’re glad to hear that you’ve enjoyed the sound and translation tools.
However, we understand that the fit has felt unstable, even after trying different ear tips. The Galaxy Buds3 Pro come with various sizes of ear tips, so it’s important to ensure you are using the right size for your ears. A proper fit prevents sound leaks and ensures optimal audio quality.
If you need instructions on how to change the tips, please consult our guide for the Buds3 Pro. Once you have the right tips on your earbuds, follow these steps:
1. Check the bottom of the earbuds for directional markings. You will see an "L" for the left bud and an "R" for the right bud.
2. Insert the right bud (R) into your right ear, ensuring the "R" is facing you.
3. Insert the left bud (L) into your left ear, with the "L" also facing you.
4. Angle the earbuds slightly, so the microphone on the bottom points towards your mouth instead of straight down.
5. You can adjust the buds by rotating them forwards and backwards until they feel secure and comfortable.
Your feedback regarding comfort and a secure fit has been noted. Thank you for sharing your insights about the Galaxy products and for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buds
on June 29, 2026
Posted by: qCDubp
[This review was collected as part of a promotion.] These are the best earbuds I've ever owned. The noise canceling is great.
Value
5
Written by a customer while visiting Samsung US