Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,830 Reviews)
Open Ratings Snapshot
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1 out of 5
1
Lasted one day only
on March 25, 2025
Posted by: Carla
from St Kitts
Expertise:Expert
Verified Purchase:Yes
Doesnt work. Disappointed and they are not cheap!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, March 25, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Carla. We genuinely hate to hear that you're feeling disappointed. We designed the Galaxy Buds3 Pro to deliver exceptional sound quality and comfort, so it’s concerning to know that they aren't meeting your expectations. To better assist you and understand the specific concerns you're facing, we would love to gather a bit more information. Please reach out to us at Samsung Support, and our team will be ready to help you troubleshoot and find a solution. Your satisfaction is important to us, and we want to ensure you get the most out of your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pro 3 buds
on March 25, 2025
Posted by: KEKE
A great product to have!!!!!!!!!!!!!!!!!!!!!!¡!!!!
Response from Samsung USBy R&R Team, March 25, 2025
Thanks for your enthusiastic review of the Galaxy Buds3 Pro, Keke! The Buds3 Pro has great features, such as adaptive noise control powered by Galaxy AI for an immersive audio experience, along with a comfortable design and stylish metallic finish. They also include features such as Real-Time Interpreter for live translations and intuitive pinch and swipe controls, making them both functional and convenient. It's easy to see why you love them so much. We appreciate your feedback and hope to hear more from you in the future. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfortable, sounds great
on March 25, 2025
Posted by: AlwaysSoundtracked
[This review was collected as part of a promotion.] Use these everywhere. Love the easy quick switch between devices, and automatic mono audio when only using one. Bit of a learning curve on the controls, but makes accidental inputs difficult.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 25, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We're pleased to see that you enjoy using them everywhere and appreciate the seamless switching between devices. The automatic mono audio feature is designed to provide flexibility and convenience, ensuring you can enjoy your music or calls without missing a beat, even when using just one bud. We understand that the controls may take a little time to get used to, but this design helps prevent accidental inputs, allowing you to focus on what you love. Check out the link attached to learn more about the pinch controls. We’re glad you found that valuable! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. Thank you for being a part of the Galaxy family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best sounding earbuds I've used
on March 25, 2025
Posted by: Woowoo
[This review was collected as part of a promotion.] Love the sleek design with the lights on the side makes them easy to find when i lose em the eaebuds stay in my ear with no discomfort for 12 hours at times switching between using only one and when I do use both the noise cancelation is amazing
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 25, 2025
It's great to hear from you! Thank you for sharing your candid feedback on the Galaxy Buds3 Pro. It’s wonderful to see that you’re enjoying their sleek design, complete with Blade Lights, which not only adds style but is also useful. The improved comfort of the earbuds, with their snug fit, ensures you can wear them for extended periods, like the impressive 12-hour sessions you mentioned, without any discomfort. Switching between single-earbud use and both earbuds highlights their versatility, while the Adaptive Noise Control powered by Galaxy AI delivers an immersive sound experience, letting you enjoy your favorite music or content without any distractions. We’re thrilled to know they’re enhancing your daily routine! If you ever have any questions or need assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great amazing important features
on March 25, 2025
Posted by: MyBestBuds
[This review was collected as part of a promotion.] Seamless instantaneous connection to cell phone. Reproductive quality music to my ears. Faithfully reproduces high and low notes and subtle rhythms that were otherwise fully reproduced through standard sound systems. I must have for any audiophile or professional looking for accurate reproduction of music or professional recordings and other areas such as the medical field.. I've seen it used frequently by medical personnel with their stethoscopes and other audio devices for accurate sound fidelity.. fit comfortably and well!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 6, 2025
Thank you for sharing your honest thoughts on the Galaxy Buds3 Pro! It's great to see that you're enjoying the seamless connection and exceptional sound quality. Our enhanced 2-way speaker truly brings music to life, enabling you to immerse yourself in every detail. From the deep rumble of the bass to the clear, crisp highs of the trebles. It's fantastic that you're experiencing the vibrato of instruments with minimal distortion, thanks to our first-ever dual amp technology. If you have any additional feedback or experiences to share, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These are absolutely by far the very best pair bud
on March 25, 2025
Posted by: BOCEPHUS
[This review was collected as part of a promotion.] I got them for Christmas and love them I use them at work every day,
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 25, 2025
Thank you for sharing your review of the Galaxy Buds3 Pro, Bocephus. It's wonderful to see that you’re enjoying them so much, especially as part of your daily routine at work. The Buds3 Pro is designed with premium audio quality and a comfortable fit to make every listening session enjoyable. They truly shine with features like Adaptive Noise Control and the sleek futuristic design that adds to their appeal. It’s great to know they’ve become such an essential part of your day. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sounds amazing
on March 24, 2025
Posted by: Covid420710
[This review was collected as part of a promotion.] I have the buds 2 and recently got the buds 3 pro and night and day improvements, they are amazing
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 25, 2025
Thank you for sharing your excitement about the Galaxy Buds3 Pro! It's incredible to see how they've made such an impressive impact. With features like ultra-high-quality audio support (24bit / 96kHz), a dual amplifier for enriched sound, and immersive 360 Audio capabilities, these buds deliver exceptional clarity and depth. We're delighted that the Galaxy Buds3 Pro has truly transformed your listening experience! If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy buds 3
on March 24, 2025
Posted by: Anonymous
from BAY AREA
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound, comfortable, love my galaxy Buds 3
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 25, 2025
Thanks for reaching out to us, Soila. It's great to see that you're enjoying the Galaxy Buds3 Pro! With their next-level features, including immersive 360 Audio and ultra-high-quality sound support, they offer an unmatched audio experience. The comfortable and redesigned fit ensures stability during use, while the Blade Lights provide style and practical functionality. It’s clear that the Galaxy Buds3 Pro are enhancing your daily routine and bringing value to your listening experience. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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