Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Buds3 Pro Are Great!
on March 25, 2025
Posted by: logman
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro deliver impressive sound quality, thanks to their dual drivers that provide rich bass and clear highs. However, they occasionally face issues like ANC randomly turning off during windy conditions, which can be frustrating. Still, overall, they offer great audio performance for the price.
Value
4
Response from Samsung USBy R&R Team, May 7, 2025
Thanks for sharing your thoughts on the Galaxy Buds3 Pro, Logman! It’s great to see that you find their sound quality impressive. With our first-ever planar tweeter and dual amp, these earbuds truly redefine the listening experience, allowing you to capture intricate details through an enhanced 2-way speaker. We understand the frustration with ANC concerns during windy conditions. Please be sure to check and make sure that your buds are up to date with the latest software. Our goal is to minimize distortion and deliver crystal-clear audio with the 24-bit CODEC, and your feedback is valuable as we work to improve the overall experience. We hope you enjoy all the features the Galaxy Buds3 Pro has to offer! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
The buds sound too loud in a metal to metal sound.
on March 25, 2025
Posted by: Omizie
[This review was collected as part of a promotion.] I like the sound and features. Ijust hate how they kick my eardrums when an external noise is loud and crisp like a loud tap or metal clanking. My buds pro never did that....
Value
3
Response from Samsung USBy R&R Team, March 26, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Omizie. It's great to hear that you enjoy the sound and features! Regarding the discomfort caused by loud external noises like taps or metal clanking, it might be worth exploring the Galaxy Wearable app to adjust the ambient sound settings or noise controls. Tuning these settings could help minimize how external noise impacts your listening experience. Also, be sure to ensure that your buds are always up to date with the latest software. We also see that you've had the previous Buds Pro model and we appreciate your loyalty to the Samsung brand. Feedback like yours helps helps us improve, ensuring future products meet your expectations. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Noise cancelation works as advertised
on March 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Gread sound, block noise as advertised.
Love the product.
Love the product.
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Thank you for your fantastic feedback! We're ecstatic to see that the Galaxy Buds3 Pro are delivering great sound and effectively blocking out noise as promised. The combination of premium sound quality and advanced noise cancellation is designed to take your listening experience to another level. It's wonderful to know you love the Buds3 Pro! If you have any more thoughts or questions, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great sound quality..but
on March 25, 2025
Posted by: TungstenPT
[This review was collected as part of a promotion.] Has the best sound quality vs competitors one,however,the touch control panel has a rough edge and interferes/accidentally when adjusting the buds to fit.
Value
4
Response from Samsung USBy R&R Team, May 22, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. It's great to know that you think that they have the best sound quality. We appreciate your feedback about the touch control panel as well. Your comfort and ease of use are important to us, and we always look forward to getting great feedback like yours. We hope that you continue to enjoy your listening experience! If you ever have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Just Me
from Kissimmee, FL
Expertise:Intermediate
Verified Purchase:Yes
I like them, but they don't stay in my ears. I have to constantly adjust them.
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, March 26, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro! We understand how frustrating it can be when earbuds don’t fit properly. It's great to see that you like them, and we want to help enhance that experience for you. One of the first steps to ensure a comfortable fit is to use the right-sized ear tips. The Galaxy Buds3 Pro comes with different-sized bud tips, so it might be helpful to try out the various options. A snug fit is essential for optimal audio quality and to minimize any sound leaks. Additionally, it’s important to check the earbud placement. Make sure to insert the right earbud (marked with an R) into your right ear and the left (marked with an L) into your left ear, with the letters facing you. Angling the bud slightly so that the microphone points towards your mouth can also improve both comfort and audio clarity. To ensure you're getting the best fit, we recommend running an earbud fit test through the Galaxy Wearable app. This can guide you in achieving the right placement and give you a more secure fit. If you have any further questions about fitting your Buds3 Pro or need further assistance, please be sure to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great sound!
on March 25, 2025
Posted by: Woody8302
[This review was collected as part of a promotion.] These are the best fitting earbuds yet. They have great sound and great touch options to control the earbuds without having to open your phone.
Value
5
Response from Samsung USBy R&R Team, May 6, 2025
Hey Woody! Thanks for your fantastic review of the Galaxy Buds3 Pro! It's great to know that you're enjoying the flawless control at your fingertips. Being able to leave your phone in your pocket while managing your earbuds with simple gestures is a game-changer. The secure fit ensures that you can swipe to adjust the volume or pinch to play and pause without worrying about them falling out. Enjoy exploring features like adaptive noise control or our new pinch and swipe controls! If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Runners' delight
on March 25, 2025
Posted by: GalaxyConvert
[This review was collected as part of a promotion.] I use these headphones for every occasion. Specifically, the blade lights come in handy when I'm running in the early morning and want an extra layer of protection and visibility in the dark. The headphones are locked firmly in my ears and the different sized tips that come with the buds are useful for getting the best fit
Value
5
Response from Samsung USBy R&R Team, March 25, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. It's great to hear how much you value their versatility for all occasions. The Blade Lights are a brilliant addition, providing both style and visibility, especially during your early morning runs in the dark, adding an extra layer of safety. The tight, comfortable fit ensures they stay securely in place, even during movement, and the included variety of bud tips makes it easy to find the perfect fit for comfort and stability. We're thrilled that the Galaxy Buds3 Pro is enhancing your daily activities and truly meeting your needs. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
An amazing earphones with great sound quality!
on March 25, 2025
Posted by: SunnySun
[This review was collected as part of a promotion.] The good:
- Earphones are of best sound quality, more than the competitors.
- Siren Detect is actually working very well in most of the scenarios. It even reduces the volume of current playing song to be aware of the situation.
- Voice commands to control the music is a bliss, in situations where I can't use my hands for touch controls, like when cycling, biking, they perfectly understand my voice.
- Base is of very good quality and I can feel it all the time with the preset of Bass Boost in the equalizer.
- The touch controls enable seamless actions across apps and they are very intuitive to use.
The bad:
- The only not so bad thing I felt was that the fit might be a little loose, but that might be of my issue, I will try with different size of earbuds.
- Earphones are of best sound quality, more than the competitors.
- Siren Detect is actually working very well in most of the scenarios. It even reduces the volume of current playing song to be aware of the situation.
- Voice commands to control the music is a bliss, in situations where I can't use my hands for touch controls, like when cycling, biking, they perfectly understand my voice.
- Base is of very good quality and I can feel it all the time with the preset of Bass Boost in the equalizer.
- The touch controls enable seamless actions across apps and they are very intuitive to use.
The bad:
- The only not so bad thing I felt was that the fit might be a little loose, but that might be of my issue, I will try with different size of earbuds.
Overall, it's a great product which will last very long with me.
Value
5
Response from Samsung USBy R&R Team, May 6, 2025
Thank you for your review of the Galaxy Buds3 Pro, SunnySun! We're delighted that you're enjoying the sound quality and finding the Siren Detect feature helpful for staying aware while biking. It's great to see that the voice commands and bass quality are enhancing your experience as well. We appreciate your feedback on the fit. Trying different sizes can definitely make a difference. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. Be sure to check out the link attached for additional tips. If you have any more thoughts or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US