Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Not satisfied at all
on April 1, 2025
Posted by: alex
Expertise:Intermediate
I hate these. They don't stay in your ear. Samsung refuses to do anything.. I've tried 6 different ear tips styles, I've asked to switch to a different model and they refused to help. This will be the last Samsung product I purchase.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
3
Response from Samsung USBy R&R Team, April 1, 2025
Thank you so much for sharing your thoughts about the Galaxy Buds3 Pro, Alex! We completely understand how it can be a bit frustrating when they don’t seem to fit perfectly. Finding the right size ear tips is key to ensuring both comfort and fantastic sound quality. The Buds3 Pro comes with a variety of ear tips, so we encourage you to try each one to find the perfect match. It’s essential for a snug fit, which helps prevent any sound leaks. If you need assistance with changing the tips, we have a handy guide that makes the process super easy! Once you've selected the right tips, make sure to insert the earbuds correctly. You'll notice that the left earbud has an "L" and the right earbud has an "R." Position them with the markers facing you, and gently tilt them so that the mic is pointed toward your mouth. You might need to give them a slight rotation to achieve that ideal fit. We also recommend using the earbud fit test in the Galaxy Wearable app. This feature can really help you verify that you’re getting the best sound experience possible! If you have any questions or need further assistance, we’re always here to help at Samsung Support. Thank you for choosing Samsung. We’re optimistic that you’ll find the perfect fit for a wonderful listening experience! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: i love how work is really
from Atlanta GA
Expertise:Expert
Verified Purchase:Yes
working great lovely and perfect recommend DFGEGDF
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 1, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro! Your feedback is invaluable as we continue to make improvements and changes. The Buds3 Pro features a refreshed design and revolutionary sound quality, making them ideal for true audio lovers. With a comfortable new shape and upgraded hardware, these earbuds deliver the high-resolution audio experience you've been craving. We hope that you continue to love your buds. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Professional High Quality Sound
on April 1, 2025
Posted by: TMoney1924
[This review was collected as part of a promotion.] I use my Buds 3 Pro for phone calls while I'm working, music while working out, and even to interpret fellow co-workers that don't speak English like I do. The audio sound quality is top-notch! The seamless actions across apps make it super easy to multi-task and stay focused on whatever I've got going on! The lights on each bud even double as a little flashlight if your in total darkness!
Value
5
Response from Samsung USBy R&R Team, April 1, 2025
Thank you for sharing your experience with the Galaxy Buds 3 Pro, TMoney! We’re thrilled to see that you find them so versatile, whether you're on phone calls, working out, or helping co-workers communicate. The enhanced audio quality is designed to provide an immersive experience, and it’s great to know it supports your multitasking needs effectively! The LED lights on the earbuds are indeed a thoughtful feature for those unexpected moments in the dark! Your feedback means a lot to us, and we’re committed to enhancing your listening experience even further. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Way better sound and comfort
on April 1, 2025
Posted by: Banksy
[This review was collected as part of a promotion.] I'm no audiophile so this isn't a professional review.
I got these when I purchased my S25 recently.
I've found them to be really void for dampening the sounds around me while I'm listening.
I've flown commercially while wearing these and they performed very well for sound quality of the music as well as dampening the noises from the plane. I find it easy to nap with these on the plane too.
I got these when I purchased my S25 recently.
I've found them to be really void for dampening the sounds around me while I'm listening.
I've flown commercially while wearing these and they performed very well for sound quality of the music as well as dampening the noises from the plane. I find it easy to nap with these on the plane too.
Value
5
Response from Samsung USBy R&R Team, April 1, 2025
Thank you for your honest review of the Galaxy Buds3 Pro, Banksy! We're glad to see you find them effective at reducing surrounding noise, especially during your flights. The active noise cancellation, coupled with high-quality sound, is designed for an immersive experience. It's great to know you find them comfortable for long wear, too. Your feedback is invaluable as we continually aim to enhance our products and services. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
MattOrlando
on March 31, 2025
Posted by: DieselOrlando
[This review was collected as part of a promotion.] For what I need is over my expectations. Fast and long battery, recommend
Value
5
Response from Samsung USBy R&R Team, April 1, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Diesel! It's great to know that they exceed your expectations. The impressive playtime you mentioned is indeed one of the standout features! You can enjoy up to 26 hours with Active Noise Cancellation turned on and an extended 30 hours with the charging case. It’s great to know you're experiencing the fast performance as intended. Your recommendation means a lot to us. If you ever have any questions or need assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The best ones
on March 31, 2025
Posted by: MilloMatt
[This review was collected as part of a promotion.] The sound is really clear and they are really light so contrable
Value
5
Response from Samsung USBy R&R Team, April 1, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro, Millo. The Buds3 Pro features high-resolution audio with an Adaptive Equalizer that ensures crystal-clear sound quality, delivering an exceptional listening experience. Their lightweight and redesigned shape provides a snug and comfortable fit, making them ideal for extended use. Your review highlights the thoughtful features of the Galaxy Buds3 Pro, and we’re thrilled to see you’re enjoying them! If you ever have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Amazing sound quality
on March 31, 2025
Posted by: Keepingcool31
[This review was collected as part of a promotion.] I bought them a year ago to replace my old off brands and the sound quality is amazing. They are still working well. I would recommended them to anyone looking for reliable earbuds!
Value
4
Response from Samsung USBy R&R Team, April 1, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro! It's awesome to see you made the switch and are enjoying the incredible sound quality! The advanced audio technology and enhanced noise cancellation features really do make a difference. It’s also great to know that the earbuds are still performing well for you after a year of use. Our goal is to provide products that offer both reliability and exceptional performance over time. We hope you continue to love your Buds3 Pro. If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade!
on March 31, 2025
Posted by: Ruasoh
[This review was collected as part of a promotion.] I had the Galaxy Buds 2 Pro and loved them. I had a mishap and broke one ear. I decided to upgrade to the new model and am glad I did. The fit in my ear is better, and adjusting the volume is so much easier. I also like the carrying case option for my buds. I can still charge them wirelessly inside the carrying case.
Value
5
Response from Samsung USBy R&R Team, April 21, 2025
Thank you so much for your thoughtful review, Ruasoh! We’re thrilled to see that you’re enjoying the Galaxy Buds3 Pro. Your experience with the improved fit and easier volume adjustment truly highlights our commitment to enhancing user comfort and convenience. We’re glad you appreciate the new carrying case option as well! It’s designed for both style and functionality, allowing you to charge your buds wirelessly while keeping them safe on the go. We always aim to elevate your listening experience, so your feedback about these features is awesome to see. If you have any more insights or suggestions, please do not hesitate to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US