Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Richard
Verified Purchase:Yes
Excellent product! The noice cancelation feature is amazing. i love the sound!
Response from Samsung USBy R&R Team, May 28, 2025
Thank you for your awesome review of the Galaxy Buds3 Pro, Richard! It’s great to see you’re enjoying the incredible sound quality and the active noise-cancellation feature. With an IP57 rating, the Buds3 Pro is both water and sweat resistant, perfect for any workout or adventure. The three high-SNR mics combined with the Voice Pickup Unit ensure that your voice comes through clearly during calls. We appreciate your feedback and hope you continue to enjoy your Galaxy Buds3 Pro! If you have any concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Ignacio G
from PA
Expertise:Intermediate
Verified Purchase:Yes
good sound and easy to connect and to switch between devices
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, May 28, 2025
Thank you for your feedback, Ignacio! It's great to see that you’re enjoying the sound quality and seamless connectivity of the Galaxy Buds3 Pro! One of the standout features is our ability to seamlessly switch your audio from your Galaxy phone to your PC. Whether you’re enjoying your latest playlists or streaming on your laptop, the PC Auto Switch makes it a breeze. We hope you continue to enjoy your experience with the Galaxy Buds3 Pro. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing battery life and functions
on April 2, 2025
Posted by: Sandywitcha
[This review was collected as part of a promotion.] Love how the battery lasts me all day and night with constant use and still around 40% left. The S25 Ultra has seamless actions across apps, especially with gaming!
Value
5
Response from Samsung USBy R&R Team, May 28, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro! It’s great to see how much you've enjoyed them. With up to 26 hours of playtime on a single charge and the ability to extend that to 30 hours with a fully charged case, you can truly enjoy your favorite tunes all day and night without worrying about running out of battery. We’re glad you’re experiencing the seamless sound quality and performance they provide. If you have any other feedback or questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: NAWAZ
from New York
Verified Purchase:Yes
Sound quality very good i highly recommend the bud
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Iris
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Love my new Galaxy Bunds3 pro, great sound and quality.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Blanca
from Edinburg, Texas
Expertise:Intermediate
Verified Purchase:Yes
Fantastic quality and sound love them. Son recommended these galaxy buds3
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 2, 2025
Thanks for sharing your candid feedback on the Galaxy Buds3 Pro, Blanca. It's wonderful to see that you’re enjoying the amazing sound quality they offer! The Buds3 Pro is designed for true audio lovers, delivering a high-resolution audio experience and adaptive features like the Galaxy AI-powered Equalizer that tailors the sound to your preferences. The Adaptive Noise Control with Galaxy AI adds an extra layer of immersion, letting you focus on your music while staying alert to your surroundings when needed. It's great that your son recommended them! It sounds like he knew they'd be a perfect fit for you. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Roody
Verified Purchase:Yes
Great sound, they just will fall out of you move your jaw or move up or down. Even after changing your tips which is hard to do.
Response from Samsung USBy R&R Team, April 2, 2025
Hi there Roody! Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We’re glad to see you love the sound quality! We understand your concern about them falling out during movement, and we want to help you get the best fit possible. First, it’s important to ensure that you are using the right size ear tips, as a secure fit can significantly improve stability and sound quality. The Buds3 Pro come with various ear tip sizes, so we recommend trying different ones to find the perfect match for your ears. A proper fit will help eliminate any gaps, reducing sound leaks and optimizing your audio experience. When you’re ready to put them in, take a moment to check the directional marks on the earbuds. The "R" should face you when you insert the right bud, and the "L" should face you for the left bud. A helpful tip is to angle the earbuds slightly so that the microphone points towards your mouth, which can improve microphone performance. If you’re still having challenges, we suggest using the earbud fit test available in the Galaxy Wearable app to ensure you have the right fit for your buds. We hope these tips help you enjoy your Galaxy Buds3 Pro to the fullest! If you have any more questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Battery life
on April 1, 2025
Posted by: Soldier
Battery life is extremely poor length. Sound quality is good. But the overall purchase was for all day 8 hrs use during travel.
Response from Samsung USBy R&R Team, April 2, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Soldier. Your feedback is invaluable as we continue to make changes and improvements all around. The Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. To conserve battery power during travel, you can place the earbuds in the charging case when not in use and keep the case cover closed. Additionally, charging the earbuds in the case for just 10 minutes gives you up to 150 minutes of playtime, which can help during extended trips. Also, be sure to keep your device, as well as the buds themselves, up to date with the latest software. Your insights are valuable, and we're glad you’re enjoying the sound quality! Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. For any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US