Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,830 Reviews)
Open Ratings Snapshot
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Buds 3
on April 2, 2025
Posted by: Anonymous
from New York, NY
Verified Purchase:Yes
Must harder to adjust automatic volume and standby than buds 2.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great performing buds with value for the money
on April 2, 2025
Posted by: EfrainD
[This review was collected as part of a promotion.] Utilizing the buds with the Samsung galaxy s24 Ultra is an great experience. The integration is seamless and easy to use. Battery life lasts me a couple of days with normal use and have no problems enjoying videos, music, social media and even making calls.
There are minor things to be careful when using these buds. You need to fin the perfect fit with the silicone tips. Samsung provides different sizes for you inside the box but unfortunately for me I had to look for a different size fit.
The use of tactile function for volume is amazing. When trying to use the click function there is a specific spot in the buds that has to be pressed which can be a bit awkward at first but works great when use to it.
Overall with the quality to price in addition to offers from Samsung these buds are a great purchase you will enjoy for a long time and I am excited to see how they can improve on these.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 17, 2025
Hey Efrain! Thanks for taking the time to share your feedback with us. It's great to see how much you're enjoying your Galaxy Buds3 Pro, especially when paired with the Samsung Galaxy S24 Ultra! The seamless integration and ease of use truly enhance the experience, making it effortless to enjoy videos, music, social media, and calls. The long-lasting battery life, providing up to 30 hours with the charging case, ensures you can use them for days with normal use. Finding the perfect fit with the tips is essential for comfort and optimal sound quality, and while we include multiple sizes in the box, it's great that you found a solution that works for you. The tactile volume control is indeed a thoughtful feature, and we understand that it may take a bit of getting used to. Your feedback highlights the excellent value and quality of the Buds3 Pro. Thanks for sharing your experience, and we hope to hear more from you in the future. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent performance
on April 2, 2025
Posted by: Hitesh doshi
from Newyork
Verified Purchase:Yes
Excellent and extra ordinary performance with great ability to stick into ears perfectly.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 2, 2025
Thank you for your amazing feedback on the Galaxy Buds3 Pro, Hitesh! We're pleased to see that you find the performance excellent and extraordinary. These buds are designed to create a seamless audio experience, allowing you to truly find your sound sanctuary. Additionally, we’re excited to share that with Samsung Health powered by Calm, you can teleport to a worry-free world. Whether it’s peaceful melodies from nature, white noise to enhance your focus, or relaxing ASMR, the Galaxy Buds3 Pro can help you elevate your mindfulness journey. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressed
on April 2, 2025
Posted by: RamonP
[This review was collected as part of a promotion.] I don't think samsung does enough to promote how good these buds really are! Two months in, and i'm still learning new features! Battery life is great! No complaints!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 18, 2025
It’s great to see how much you’re enjoying the Galaxy Buds3 Pro, Ramon! The Buds3 Pro is packed with impressive features that make it stand out. With premium sound powered by Galaxy AI and Adaptive Noise Control, they offer an exceptional listening experience. The intuitive pinch controls and real-time AI features, like translation interpreter and quick voice memos, add convenience and functionality. Plus, the 53mAh battery ensures long-lasting performance, giving you plenty of time to explore all the features. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but minor issues
on April 2, 2025
Posted by: Elliott P
from Crestview, FL
Expertise:Expert
Verified Purchase:Yes
They sound great and the features are wonderful, but they do not stay in the ears very well no matter what eat pieces I use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 2, 2025
Hi Elliott! Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro. We're happy to see that you love the sound of these buds, but we'd like to make sure you get the right fit. While the sound quality and features truly are exceptional, achieving the perfect fit is essential for the best experience. To help with that, we recommend running the Earbud Fit Test in the Galaxy Wearable app. It can assist you in finding the perfect fit for your ears, ensuring that the buds stay secure while you enjoy your favorite tunes. We're always here to help enhance your listening experience, so if you need any more help or tips, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Honest review
on April 2, 2025
Posted by: Chris
from Miami,Florida
Expertise:Intermediate
Verified Purchase:Yes
The range sucks compared to the airport and the Sony equivalent. The quality sound is about the same with the airpods but not better than the Sony.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 10, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Chris. Your feedback is truly appreciated as we continue to make improvements and changes. The Bluetooth range for the Galaxy Buds3 Pro is designed to work within a maximum distance of 10 meters. Factors like obstacles between the buds and the connected device, such as walls or corners, can affect this distance. Ensuring there is a clear line of sight between your device and the earbuds can help optimize the connection. We appreciate your feedback and hope this information helps enhance your experience! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Magnetic charger not good
on April 2, 2025
Posted by: Timothy
from Las vegas
Expertise:Intermediate
Verified Purchase:Yes
Sound is great. Really good at not picking up outside noise on calls. And fit perfect, But battery life could be better and having issues on charging each bud. They easily lose their magnetic touch and not charge
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 2, 2025
Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro, Timothy! We're thrilled to see that you appreciate the exceptional sound quality and noise-cancellation features. These features are designed to enhance your calling experience by minimizing outside distractions. To ensure the best charging experience, make sure the charging case is clean and free of debris, as this can sometimes affect the magnetic connection. Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. To extend the battery life of your earbuds and ensure they last when you need them most, make a few simple adjustments. First, always store your earbuds in their charging case with the cover closed when they are not in use. Additionally, modify the notification settings via the Galaxy Wearable app on your connected phone; if you’re using an iOS device, adjust these settings in the Galaxy Buds app. By following these tips, you can help preserve battery power and enjoy longer usage of your earbuds. We hope these tips help enhance your experience with your buds. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite ear buds
on April 2, 2025
Posted by: Keri310
[This review was collected as part of a promotion.] The range the bus have is great asking with the battery life. Love the fact i can locate them as well. I use mine at work for music and live the ease of being able to move to the next song and pause when I need too.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 18, 2025
Hi Keri! We appreciate your feedback on the Galaxy Buds3 Pro. The Buds3 Pro offers an impressive range and long-lasting battery life, making them perfect for extended use. With features like SmartThings Find and Blade Lights, locating your buds is simple and convenient. The pinch controls allow you to easily manage music playback, such as skipping tracks or pausing, adding to their practicality for work or just everyday use. It's great to see how well they fit your needs! If you have any questions or need assistance with anything, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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