Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,830 Reviews)
Open Ratings Snapshot
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1 out of 5
1
Bad Mic
on April 5, 2025
Posted by: Girma
from Minnesota
Expertise:Expert
Verified Purchase:Yes
It’s hard for the other person to hear my voice most of the time.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 8, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Grima! We truly understand how frustrating it can be if the other person struggles to hear your voice through the phone. There are a few things we can check together to help improve your experience. First, please ensure that the earbuds are positioned correctly in your ears. Sometimes, a secure fit can significantly enhance sound quality. Additionally, check for any dust or debris that might have accumulated in the earbuds, as this can also affect performance. We also recommend making sure your earbuds are updated with the latest software. Keeping them charged is essential, too, as low battery levels can impact sound quality. Please check out the link attached for additional options to help troubleshoot this. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Bud Pro 3. I love it 😀
on April 5, 2025
Posted by: BAYO
from Texas
Expertise:Expert
Verified Purchase:Yes
I love it. Auto sound control. Clear sound even in a noisy environment, you can hear clearly. Thank you 😊
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing, huge upgrade from the buds 2 pro
on April 5, 2025
Posted by: Servo91
[This review was collected as part of a promotion.] I was on the fence with the stems from the buds 3 pro, but they fit amazing and sound quality is great. All the features in the app to customize them, makes these a great product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best ear buds I have ever tried
on April 5, 2025
Posted by: Suri1friends
[This review was collected as part of a promotion.] These are Best ear buds I have ever owned or tried. They sound great and microphone quality is awesome either. One issue i had with these buds are, my left ear buds is keep coming off, this could be one of those "me" issue. But nonetheless, great value
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not worth it
on April 5, 2025
Posted by: Anonymous
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Let me start by saying I have several samsung products. But these ear buds have left me very disappointed. To me the worst part is the sound quality. At a low volume it sounds good but if you turn it up they start to distort. I used them the other day to mow and even with the sound canceling on I could still hear my push mower. Also the battery life is poor. They only last for about 5 hrs. Before I have to recharge. I should have kept the buds+ i traded in and not got these.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 8, 2025
Thanks for sharing your thoughts about the Galaxy Buds3 Pro, Derick. The Buds3 Pro is designed to provide high-quality sound and multiple noise control modes, including Adaptive, Active noise canceling, and Ambient sound, which can be customized through the Galaxy Wearable app. To ensure optimal noise cancellation and sound quality, it is important to wear the buds properly and select the ear tips that fit securely in your ears. If the included tips are not fitting correctly, replacing them with ones that suit your ears might make a difference. It is also a good idea to explore the Galaxy Wearable app for personalized sound settings to enhance your experience. Your feedback is valuable and helps us make improvements. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great quality
on April 4, 2025
Posted by: Millie757
[This review was collected as part of a promotion.] The now brief feature is awesome and can use these so much easier than the last model
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
THE BUDs25
on April 4, 2025
Posted by: Budsprospros
[This review was collected as part of a promotion.] I recently bought the white bud pro3. They are a excellent product, the look the feel and the quality are super.
The only thing that needs a little work are the ear tips the three they send just don't fit completely right to get a good seal in your ear.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 15, 2025
Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro. We love to see that you're really enjoying your new Buds3 Pro! Their look and feel are sensational, and it’s great that their quality meets your expectations. Regarding the ear tips, finding the right fit is so important for comfort and getting the best sound. The Buds3 Pro comes with three sizes, but sometimes they might not feel quite right. You might want to try adjusting them or using the fit test in the Galaxy Wearable app to help find the best seal. It’s clear you love the buds overall. Thanks for sharing your thoughts about the ear tips as well. Feedback like yours really helps improve things! If you have any questions or need assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Please update with touch contols
on April 4, 2025
Posted by: Delta bravo
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Seem to be very good! Sound is amazing, I miss the touch to pause, double tap, and triple tap feature on previous models. Not to keen on the pinch to pause end calls etc and slide up down for volume.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 15, 2025
It's great to hear from you, Delta. We appreciate your feedback regarding the Galaxy Buds3 Pro. The Galaxy Buds3 Pro offers impressive sound quality, and we're glad to see you're enjoying them. While the pinch-to-pause and swipe gestures are new features, they do replace the touch-to-pause, double-tap, and triple-tap options from previous models. The pinch controls allow you to play or pause music, answer or end calls, and even switch songs with double or triple pinches. The swipe gestures make adjusting the volume easily by sliding your finger up or down. These changes aim to enhance usability, but it's understandable that transitioning from older models might take some getting used to. Your feedback is very much appreciated. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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