Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,830 Reviews)
Open Ratings Snapshot
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Great Features
on April 6, 2025
Posted by: Keekee
[This review was collected as part of a promotion.] I find it very convenient to use this device during my outdoor workouts. The ability to simply say "next song" while walking or trail running, without needing to manually change the song on my phone, is a wonderful feature.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 8, 2025
It's great to hear from you, KeeKee. It's great to see that you’re enjoying the Galaxy Buds3 Pro during your outdoor workouts. The voice control feature is designed to make moments like walking or trail running more seamless, letting you simply say “next song” to switch tracks without pulling out your phone. It’s clear how much convenience this adds to staying in your rhythm while on the move. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery life and nice display
on April 6, 2025
Posted by: Jope29
[This review was collected as part of a promotion.] Nice display and good battery life. Phone is nice and handles all tasks nicely and quickly.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 8, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Jope. We're thrilled to see you're enjoying them so far! The impressive playtime of up to 26 hours per charge or even 30 hours with the fully charged case allows you to enjoy your music, calls, and immersive experiences without interruptions. Whether you're working out, commuting, or just relaxing at home, the convenience of extended battery life makes a significant difference. If you have any more feedback or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new buds
on April 6, 2025
Posted by: HarleenQuinzel
[This review was collected as part of a promotion.] Really easy to set up with my new Galaxy S25 Ultra. The audio is very clear and noise cancelationis fantastic. Love the easy tap/squeeze features to quickly turn it on/off.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 8, 2025
Thanks for reaching out, Harleen. It's great to hear about your positive experience with the Galaxy Buds3 Pro. We're glad to hear about the Buds3 Pro's seamless setup with your Galaxy S25 Ultra. The high-resolution audio ensures crystal-clear sound, while the Adaptive Noise Control powered by Galaxy AI delivers exceptional noise-canceling capabilities, allowing you to immerse yourself in your listening. The intuitive pinch controls make managing features like active noise cancellation incredibly convenient. Once again, we appreciate your feedback. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seamless integration
on April 6, 2025
Posted by: Kiltedthrower
[This review was collected as part of a promotion.] Great earbuds. Seamless pairing and very user friendly. Features are great and let you set many different settings. Would recommend. Noise cancelling is great as well. I wear this around huge engines and it does better than my ear plugs.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 8, 2025
Thank you so much for your thoughtful review of the Galaxy Buds3 Pro! We’re elated to see that you’re enjoying the seamless pairing and user-friendly experience. The versatility in settings truly allows for a personalized audio experience, and it's great to know you appreciate that. We take pride in the advanced noise-cancellation technology that the Galaxy Buds3 Pro offers, especially for environments with loud sounds, like near huge engines. It’s designed to help you focus on what you’re listening to without distractions. We’re glad they’ve outperformed your earplugs! Your recommendation means a lot to us and drives us to continually enhance our products. If you have any other feedback or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Junk!
on April 6, 2025
Posted by: SHL9
Expertise:Expert
I'm having so much issues with my buds pro and I sent it back to Samsung 3 times to get it repaire and still facing the same issue. It's very difficult to recommend anyone to buy this product.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 7, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Shl9. We appreciate you letting us know about the challenges you've faced, especially after sending them back multiple times for repairs. This is not the experience we want for our valued customers. We take pride in delivering quality products and outstanding support, and we recognize that we have not met expectations in your case. Your satisfaction is our top priority. We encourage you to reach out to us at Samsung Support directly so that we can work together to resolve this for you. Your feedback is important to us, and we aim to ensure you have a positive experience moving forward. Thank you for your patience, and we look forward to assisting you soon! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on April 6, 2025
Posted by: Patplays3
[This review was collected as part of a promotion.] These new buds 3 pro are awesome they have very good sound cancelation and there comfy to wear they dont fall out easily, best part they have lights on the side, sound quality is also very good would recommend to someone to buy them.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 15, 2025
Thank you so much for your thoughtful review of the Galaxy Buds3 Pro, Pat! We're thrilled to see that you’re enjoying the excellent sound cancellation and that they’re comfortable to wear. We designed them with a secure fit in mind, perfect for long listening sessions without the worry of them falling out. The added blade lights on the sides are an innovative feature that enhances the overall experience, and we’re glad you appreciate them! It’s great to see that you find the sound quality impressive as well. Your recommendation means a lot to us, and we appreciate you sharing your positive feedback! We hope that you continue to enjoy your experience with the Buds3 Pro. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome product, expensive though
on April 6, 2025
Posted by: AdamTank
[This review was collected as part of a promotion.] These buds3 pro are amazing but pricey, I got them for half off with my phone and was great, a little harder for a good fit in the ear then my bean samsung ear buds though, still a good item
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The earbuds are awesome with sound
on April 6, 2025
Posted by: Critical
[This review was collected as part of a promotion.] The earbuds are comfortable and I can't put them down. They are great on sound and I am an audiophile person. The signs is crisp and clear and holds on to the samsung qualities. Features are awesome and with great. It's a must buy for your Android.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 15, 2025
Hey! Thank you for your review of the Galaxy Buds3 Pro. We're thrilled to see that you find them comfortable and that the sound quality meets your audiophile expectations. It's great to see you're enjoying the crisp audio and the Samsung quality. We're also glad you appreciate the impressive features designed to enhance your listening experience. With Active Noise Cancellation (ANC), you can choose your preferred level of noise cancellation to filter out unwanted sounds while allowing just the right amount of ambient noise in. Thank you for choosing the Galaxy Buds3 Pro. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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