Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,830 Reviews)
Open Ratings Snapshot
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Excellent noise cancelation
on April 10, 2025
Posted by: Anonymous
from Washington DC Area
Expertise:Expert
Verified Purchase:Yes
Very qualitative earbuds with magnificent connectivity
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 11, 2025
Thanks for sharing your feedback on the Galaxy Buds3 Pro, Chaz t’s great to know that you’re enjoying the Galaxy Buds3 Pro and finding their connectivity impressive. These earbuds are designed to deliver seamless pairing with devices, especially Samsung Galaxy smartphones, through the Galaxy Wearable app. With features like Super Wideband technology and Bluetooth 5.4, they provide a stable connection and enhanced audio bandwidth for a smooth listening experience. Once again, thank you for your feedback. For any questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on April 10, 2025
Posted by: Japsooi
Verified Purchase:Yes
Galaxy Buds Pro - 8/10
Galaxy Buds Pro 2 - 6/10
Galaxy Buds Pro 3 - 9.5/10
I got used to pinching the stem instead of tapping within a day. Its a big plus not having to worry about sweat interfering with the buds. The click is also satisfying. You can now lower or raise the volume no matter which side your wearing with the cool swipe feature
Response from Samsung USBy R&R Team, April 14, 2025
We appreciate your feedback regarding the Galaxy Buds3 Pro! The Galaxy Buds3 Pro is thoughtfully designed to enhance usability and comfort. The pinch controls on the stem make interactions seamless, and the swipe feature for adjusting volume adds convenience regardless of which earbud you're using. With an IP57 rating, these earbuds are resistant to sweat and water, making them perfect for active use. We're pleased to see that you are enjoying the features and sound these buds deliver. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
cheap junk
on April 10, 2025
Posted by: sofargone88
Expertise:Expert
Cheap Airpod knock offs. They sound terrible and stopped working after about 30 days. Samsung doesn't allow returns so I'm stuck with them.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 11, 2025
Thank you for sharing your candid feedback about the Galaxy Buds3 Pro, Sofargone88. We always look forward to hearing from our valued customers. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship, which provides peace of mind for your purchase. Additionally, you have the option to purchase extended coverage with Samsung Care+ for eligible devices, offering extra protection and support. If your Galaxy Buds3 Pro stopped working after 30 days, we recommend reaching out to us at Samsung Support for further assistance. That way, we can provide guidance on the next steps to help address your concerns. Your feedback is valuable, and we appreciate you taking the time to share it. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The sound canceling is so fresh ans spot on.
on April 10, 2025
Posted by: Anonymous
from newport Tn
Expertise:Expert
Verified Purchase:Yes
I love these. they are sleek and very fancy looking and work amazing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 29, 2025
It's great to hear from you, Rebecca. Thank you for your sharing your wonderful review of the Galaxy Buds3 Pro! We’re elated to see you love their sleek and futuristic design. The attention to detail in their aesthetic truly sets them apart. We’re also excited about the new blade lights, which not only enhance their modern look but also provide a unique touch to your listening experience. We’re glad you're enjoying this amazing device. If you have any questions or concerns, we encourage you to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great product
on April 10, 2025
Posted by: Saiya
from Panama city fl
Verified Purchase:Yes
They are really good but have an issue with calls.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 11, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Saiya. It’s great to hear that you find them impressive overall. For any challenges while on calls, ensuring the earbuds, phone, and Galaxy Wearable app are updated to the latest software versions can enhance performance. In your phone’s Bluetooth settings, confirm that the Buds3 Pro are set to allow both media and calls. If needed, you can reset the earbuds using the wearable app. These steps should help optimize their functionality during calls. If you have any further questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buy them! They are great! No complaints. I am stil
on April 10, 2025
Posted by: Anonymous
from TAMPA FL
Verified Purchase:Yes
I LOVE THEM! BEST EVER! NO BETTER THAN THESE ARE!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 29, 2025
Hey Matt! Thank you so much for your enthusiastic review of the Galaxy Buds3 Pro! We're more than happy to see that you love them! We hope you’re enjoying the features they offer, like Active Noise Canceling and Adaptive Sound, which allow you to tailor your listening experience based on your environment. Plus, the Ambient Sound and 360 Audio options bring a whole new level of versatility, ensuring you can choose how connected you want to feel to the world around you. With a 53mAh battery, these buds are designed to keep the music going for as long as you need. Thank you again for your feedback! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect
on April 10, 2025
Posted by: Ray A
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound and perfect fit for me. Wish you had more options for sizes of ear bud tips though
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 14, 2025
Thank you so much for your feedback, Ray! We're thrilled to know that you're enjoying the excellent sound quality and perfect fit of the Galaxy Buds3 Pro. We designed these buds to deliver an immersive audio experience, and it’s great to see that it’s resonating with you. We appreciate your suggestion about having more options for earbud tip sizes. We continuously strive to improve our products, and your input helps us enhance user satisfaction. Thanks again for sharing your thoughts, and we hope you continue to enjoy the fantastic features and sounds of your Galaxy Buds3 Pro! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good audifonos
on April 10, 2025
Posted by: Paola
from Miami, Florida
Expertise:Expert
Verified Purchase:Yes
Excellent headphones, comfortable, clear sound, practical to carry.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 29, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Paola! We love to see that these buds have met your expectations! One feature you might find particularly useful is the ability to enable Voice Detect, which activates Ambient Sound when you start speaking, allowing you to stay aware of your surroundings while still engaging in conversations. Additionally, the Siren Detect feature enhances your safety by automatically activating Ambient Sound when it detects a siren, helping you stay alert in busy environments. We hope these features enhance your listening experience even further! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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