Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
BEST BUDS
on April 12, 2025
Posted by: VCRUZ
from NY
Expertise:Intermediate
AWESOME BUDS. SOUND. NOISE CANCELING CALL ANSWERING ALL FEATURES IMPRESSIVE THESE BUDS DELIVER WHAT IS CLAIMED BY SAMSUNG I TRULY WOULD RECOMMEND IT TO ALL WHO ARE LOOKING FOR THE BEST SOUNDING BUDS OUT THERE TODAY GRAB A PAIR AND EJOY.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, April 14, 2025
Thank you for sharing your enthusiastic review of the Buds3 Pro, VCRUZ! It's great to see that you're impressed with their sound quality, noise canceling, and call answering features. The Buds3 Pro deliver on Samsung's promises with Adaptive Noise Control and enhanced two-way speakers with dual amplifiers for an excellent audio quality. Your recommendation is greatly appreciated. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Decent
on April 12, 2025
Posted by: Anonymous
I love these but the design is to un original seems like they are trying to captivate apply buyers. Honestly I proffered the buds 2 pro.
Written by a customer while visiting Samsung US
Posted by: Michelle
Expertise:Expert
Verified Purchase:Yes
Love it love sound is awesome especially when listening to music great quality no regrets
I would recommend this to a friend!
Features
5
Performance
5
Response from Samsung USBy R&R Team, April 16, 2025
Hey Michelle, thanks for sharing your thoughts on the Galaxy Buds3 Pro. We're excited to see that you love the sound quality, and you have no regrets! The Buds3 Pro feature a dual amplifier powered by our first-ever independently controlled woofer and tweeter, allowing you to experience a broad spectrum of sound. Our goal is to ensure that our customers have the best experience with our products and it's great to see that you've had a great one so far. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Fred B
from Chester, VA
Expertise:Expert
Verified Purchase:Yes
The buds are great. Difficult sometimes keeping a solid fit.
No, I would not recommend this to a friend.
Performance
4
Design
4
Value
5
Response from Samsung USBy R&R Team, April 16, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Fred. We're glad to hear you're enjoying them and they've been great for you. We understand the importance of achieving the perfect fit. To get the best experience with your Buds3 Pro, it’s important to start by ensuring you have the right size ear tips. They come with different-sized ear tips, so we recommend experimenting with those to find the fit that seals your ears without any gaps. A snug fit will enhance audio quality and minimize any sound leaks. If you haven't done so already, here's a quick guide to help you with the fit: Check the bottom of each earbud for the marks indicating left (L) and right (R). Insert the R bud into your right ear with the R facing you, and do the same for the L bud in your left ear. It helps to angle the earbuds slightly so that the microphone points towards your mouth for clearer audio. Once you've got them in, feel free to rotate the buds a bit forwards or backwards to achieve that perfect fit. And don’t forget to run the earbud fit test available in the Galaxy Wearable app. The fit test is a fantastic tool to ensure you're set up just right! If you have any more questions or need further assistance, please be sure to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jayveeles
from New York City
Expertise:Expert
Verified Purchase:Yes
They sound better than my charcoal colored ones. Perhaps better batch from Samsung!?!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jimmy
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Was mowing and my wife couldn't even hear the mower. Love these
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 11, 2025
We appreciate the feedback, Jimmy. Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful to know that you’re enjoying their performance. The Active Noise Canceling feature adjusts sound through the sub-microphone, located on the top outer edge of the earbuds, to minimize external noise. This allows for a more immersive listening experience, even in noisy environments like mowing. Your feedback is appreciated and helps highlight the benefits of these buds. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Software is garbage
on April 11, 2025
Posted by: Maxipad5000
Software is garbage. Pinch controls are inconsistent, sound modes like ambient/noise canceling are not remembered when taking earbuds out of the case and have to frequently re-elect the sound mode, and you get a notification that your earbuds have stopped charging everytime your case is out of charge. So I disabled the notification setting for the wearable app and now I can't use the app for the earbudes unless notification settings are turned on.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
3
Response from Samsung USBy R&R Team, April 11, 2025
We appreciate you taking the time to share your feedback on the Buds3 Pro! We see that have some comcerns and we'd love to help enhance your experience with your buds. The pinch controls are designed to manage playback, calls, and noise controls modes directly on the earbuds. If they're not responding as expected, ensure the gesture areas are clean and free of sweat or debris, as this can affect their performance. For sound modes like Ambient or Active Noise Canceling, it's helpful to know that these do not stay active after the earbuds are removed from the case. You can quickly re-select your preferred mode using the pinch controls or the Galaxy Wearable app. Regarding the charging notifications, the case’s battery indicator light shows the charging status. If the case is out of charge, it may cause a notification that the earbuds stopped charging. To fully use the app's features, notifications need to remain enabled. Once again, thank you for sharing your feedback. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Robert
Verified Purchase:Yes
nice fit and features. Excellent battery life and ease of pairing
Response from Samsung USBy R&R Team, April 11, 2025
Thank you for sharing your honest thoughts about the Galaxy Buds3 Pro, Robert. It’s great to know that you’re enjoying the fit, features, and ease of pairing. The Galaxy Buds3 Pro are designed to provide up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. This makes them ideal for long listening sessions. Pairing is straightforward and can be done using the Galaxy Wearable app or through Bluetooth settings on your device. Your feedback is appreciated and helps highlight the strengths of these buds. TFor any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US