Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,830 Reviews)
Open Ratings Snapshot
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Easily my best experience with any ear buds.
on April 13, 2025
Posted by: Ralent
from Blue Springs, MO
Expertise:Expert
Verified Purchase:Yes
The white Buds 3 Pros were purchased for my wife to match her phone and watch. She s using the S25 Ultra and Watch Ultra with these buds, and I am writing this review on my Samsung account based on the experiences she has related to me. Keep that in mind when taking this review into account.
Going from Buds 2 to the Buds 3 Pro was a bit of a change as it was simple tap controls to the new "pinch" and "slide" control scheme. The new control scheme works great, it just took some getting used to. After having some time to adjust to the new ear buds, and a little more time to test out as many features that she could, my wife has taken to using the Buds 3 Pro considerably more than any other set she's had in the past.
All functions have been flawless, integration with other devices has been problem free, battery life is excellent and comfort is excellent. Finding a comfortable fit was a bit of trial and error. Every person is going to have a slightly different shape to their ear. For my wife, she found the most comfortable position was the left bud in the right ear, stem facing roughly 40 degrees up from level. And the right bud in the left ear at a similar angle. Even with this set up everything works, and sounds, great!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on April 12, 2025
Posted by: Sara
from California
Expertise:Expert
Verified Purchase:Yes
I love these!!! Some of the best headphones i've ever had. I like how long they last and how clear they are.And it's perfect for the gym because they're noise canceling, but they're not cumbersome. I'm able to do everything and they don't even slip out.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 14, 2025
Thanks for reaching out to share your candid feedback on the Galaxy Buds3 Pro, Sara. The Buds3 Pro are designed for comfort and a secure fit, making them ideal for active lifestyles, such as gym workouts. They feature Adaptive Noise Control with Galaxy AI, ensuring an immersive listening experience while allowing awareness of important sounds when needed. They provide up to 30 hours of battery life, including the charging case. We appreciate your insights as we continue to improve. For any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product, Quality sound
on April 12, 2025
Posted by: Ekow
from WA
Expertise:Intermediate
Verified Purchase:Yes
Sounds very great. Excellent noise cancelation features.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 14, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Ekow. We always look forward to hearing from our valued customers. It's great to see that you're enjoying the exceptional sound quality and features these buds offer. With Active Noise Cancellation (ANC), you can choose your desired level to filter out unwanted noise while allowing just the right amount of ambient sound in. The buds also ensure super clear calls, as machine learning minimizes background noise, so your voice is clearly heard even in busy environments. Additionally, Bluetooth Super Wideband further enhances call quality by doubling the audio bandwidth for more natural-sounding speech. We hope that you continue to enjoy your experience with the Buds3 Pro. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good for the price
on April 12, 2025
Posted by: Yi Shanti
from NM
Verified Purchase:Yes
Overall I like these. My only complaint is that they don't always switch between devices easily.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 14, 2025
Hey Yi! Thanks for sharing your thoughts about the Galaxy Buds3 Pro. We're elated to see that you've had a great experience with these buds overall. The Buds3 Pro are designed to seamlessly switch connections between paired devices. To switch, you can use the Bluetooth settings on the device you want to connect to by selecting the earbuds under "Paired devices." Alternatively, the Media or Devices panel on your Galaxy phone provides another option for switching connections without manually disconnecting from the current device. Your feedback is invaluable, and we appreciate you sharing your experience! For any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on April 12, 2025
Posted by: Jesse
from New Orleans
Expertise:Intermediate
Verified Purchase:Yes
Great product. Works very well. Sounds good. Good fit for me. Charge lasts a long time
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 14, 2025
Thank you so much for your positive feedback on the Galaxy Buds3 Pro, Jesse! We're thrilled to know that you're enjoying the sound quality and that they fit you well. Our team put a lot of effort into making sure the fit is comfortable for extended use, and it’s great to know that the long-lasting battery life is meeting your needs. If you have any other thoughts or experiences you’d like to share, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product! Impressed!
on April 12, 2025
Posted by: Issac Y
Verified Purchase:Yes
I can keep listening with bud3 pro forever! I'll stay tuned for next earbuds from Samsung
Response from Samsung USBy R&R Team, April 16, 2025
Hey Issac! It’s so great to hear how much you love the Galaxy Buds3 Pro! With features like Adaptive Noise Control and Galaxy AI-powered sound, they’re built to give you an incredible listening experience. The long battery life and seamless connectivity make it easy to keep listening for hours, and your excitement for future earbuds from Samsung really shows how much you value their quality. Once again, thank you for sharing your candid feedback! If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best earbuds
on April 12, 2025
Posted by: Joshua G
from Utah
Expertise:Intermediate
Verified Purchase:Yes
Love these headphones. Had the buds 2 pro for a few years and I couldn't believe how much better the sound is. The ambient mode is a lot more natural and clear as well. I don't have to take an ear bud out to talk to someone at the gym like the previous pair.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 14, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Joshua. It’s great to see that you’re enjoying the improved sound quality and the enhanced Ambient mode. The Galaxy Buds3 Pro features Adaptive Noise Control with Galaxy AI, which allows you to immerse yourself in sound while staying alert to your surroundings. This makes conversations in environments like the gym more natural and convenient without needing to remove an earbud. Your feedback highlights the advancements in this model, and we appreciate you sharing your experience! For any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Do not recomend
on April 12, 2025
Posted by: Gema
from Chicago IL
Expertise:Expert
Verified Purchase:Yes
The product is awful
They will not stay in your ears, very uncomfortable and they glitch a lot.
I do not recommend at all
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 14, 2025
Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro, Gema. Your feedback is truly invaluable as we continue to make improvements and changes. If you’re having trouble getting the right fit, it’s important to use the correct size ear tips that come with the earbuds. A proper fit ensures there are no gaps between the ear tip and your ear, which helps prevent sound leaks and enhances audio quality. Make sure to check the directional markings on the earbuds; "R" indicates the right ear and "L" indicates the left ear. Insert each bud accordingly, angling them slightly so that the microphones face your mouth. You can adjust the position by rotating them until you find a comfortable fit. Additionally, consider using the earbud fit test available in the Galaxy Wearable app to ensure the best fit for optimal sound quality. Regarding the glitches you mentioned, we'd like to gather some additional information to better assist you. Please be sure to reach out to us at Samsung Support so that we can better assist you. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
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