Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,830 Reviews)
Open Ratings Snapshot
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
The best buds.
on April 25, 2025
Posted by: Anonymous
from Bronx new york
Expertise:Expert
Verified Purchase:Yes
These are the best ear buds. Fits just fine. Sounds great. The base is great
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 25, 2025
It's great to hear from you, Richmond. Thank you for your amazing review! We're thrilled to hear how much you love the Galaxy Buds3 Pro! Your excitement for the audio quality truly reflects our dedication to creating an exceptional listening experience. The incredible bass and sleek futuristic design that you mentioned are just a few features that reflect the advanced acoustic technology we’ve incorporated into these earbuds. Thank you for choosing Galaxy Buds3 Pro, and we look forward to bringing you even more exciting audio technology in the future! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A decent replacement to my buds 2 pro
on April 25, 2025
Posted by: pedro
Expertise:Expert
Verified Purchase:Yes
Microphones are great
Sound is good
Battery life could be better.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
3 out of 5
3
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 25, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Pedro. The Galaxy Buds3 Pro provides up to 26 hours of playtime on a single charge, which can be extended to 30 hours with a fully charged case. To help conserve battery power and ensure they last when you need them most, consider keeping the earbuds in the charging case with the cover closed when not in use. Additionally, you can adjust your notification settings through the Galaxy Wearable app if you’re using a connected phone, or through the Galaxy Buds app if you’re on iOS. We’re glad to hear you’re enjoying their excellent sound quality, and we hope these tips help you make the most of your listening experience! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AWESOME!!!
on April 25, 2025
Posted by: Motorguy72
from Weatherford Texas
Expertise:Intermediate
Verified Purchase:Yes
Great ear buds! Easy to adjust settings on audio quality. Easy to use. Very comfortable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 25, 2025
Thank you so much for your fantastic review, Motorguy72! We’re thrilled to see that you're enjoying the Galaxy Buds3 Pro! Our goal was to make them not only easy to use but also comfortable for long listening sessions. We’re glad you find the audio quality adjustable to your liking. Your feedback inspires us to keep delivering exceptional sound experiences. If you have any qestions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Unboxing Disappointment: Earbuds That Fail
on April 24, 2025
Posted by: Momo
from United States
Expertise:Intermediate
Verified Purchase:Yes
Unboxing these earbuds was the start of a major letdown. No matter the adjustments, they refused to fit and kept falling out. Frustration replaced excitement within minutes of use.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 25, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Momo. We want to make sure to enjoy all the great features these buds have to offer, such as Active noise cancellation and the improved bass and sound quality. To achieve a secure and comfortable fit, it's important to use the included ear tips properly. Begin by selecting the ear tip size that best matches your ears. Make sure the ear tips are firmly attached to the earbuds and positioned securely in your ears. Adjusting the earbuds' angle can also help improve their stability and prevent them from falling out. Additionally, you c an use the Earbud Fit Test available in the Galaxy Wearable app to ensure the best fit. Simply open the app, navigate to Earbuds settings, and select Earbud Fit Test. The earbuds will emit a sound, and the app will analyze the fit. If the results indicate a poor fit, try adjusting the earbuds or switching to a different ear tip size, and then retest until you achieve a good fit. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on April 24, 2025
Posted by: Lizz
from Cali
Expertise:Beginner
Verified Purchase:Yes
Great experience! So far I'm so liking it and would recommend trade in great progrmas
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 25, 2025
It's a pleasure to hear from you, Lizz. Thank you for sharing your experience with the Galaxy Buds3 Pro! We're thrilled to see that you’re enjoying them and find them to be a great fit for you so far. Our focus on premium sound quality and innovative features such as Galaxy AI really aims to enhance your listening experience, and it's fantastic to know you're finding that value in the product. If you have any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the upgrade
on April 24, 2025
Posted by: Lynn
from New York, NY
Expertise:Expert
Verified Purchase:Yes
Upgraded finally from the Galaxy buds to the Pro3. The acoustics are amazing.
Functionality, and features are great. Like that the app can now tell you the battery life of the case and the headphones.
Performance
5 out of 5
5
Response from Samsung USBy R&R Team, April 25, 2025
Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro, Lynn! We're thrilled to see that you're enjoying the amazing acoustics and innovative features they offer. The ability to monitor the battery life of both the case and the headphones is designed to enhance your listening experience, and it's great to know it's making a positive impact for you. We hope you continue to enjoy your music with the Buds3 Pro and discover all the features that help elevate your audio experience! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery life
on April 24, 2025
Posted by: Joe K
from O Fallon MO
Expertise:Expert
Verified Purchase:Yes
Sound is great. Battery life is not what is advertised. Only get 3 hours before needing a charge.
Response from Samsung USBy R&R Team, April 25, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Joe. It's great to see that you enjoy the sound quality these buds provide. The Galaxy Buds3 Pro includes Galaxy AI, which automatically optimizes sound settings based on your environment to ensure a superior listening experience. When it comes to battery life, the Buds3 Pro offers up to 26 hours of playtime, which can be extended to up to 30 hours with a fully charged case. To make the most of the battery, store the earbuds in their case when not in use, keep them updated using the Galaxy Wearable app, and use Samsung-approved chargers. Thank you for sharing your experience, and we hope these tips enhance your enjoyment of the Galaxy Buds3 Pro! For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good not great
on April 24, 2025
Posted by: Crazma
from Illinois
Expertise:Expert
Verified Purchase:Yes
They are good but not amazing. The material is made of feels cheap for what these cost, the battery does not last as much as the galaxy buds pro 2. They do sound better and in calls it's better than the buds but battery performance and material quality is cheap.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 25, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro. The Buds3 Pro is designed with a polycarbonate (PC) body, which is lightweight and durable, while the main speaker mesh is made of aluminum and the port mesh is stainless steel. These materials are selected to balance durability and comfort, ensuring a premium feel while keeping the earbuds lightweight for extended use. In terms of battery performance, the Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. Battery life can vary depending on usage patterns and settings, such as Active Noise Canceling or Ambient Sound features. It's great to see that you found the sound quality and call performance to be better than previous models. We appreciate your feedback and hope these details provide more insight into the design and performance of the Galaxy Buds3 Pro! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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