Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,830 Reviews)
Open Ratings Snapshot
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Best buds yet
on May 2, 2025
Posted by: Daddy0
from Cleveland
Expertise:Intermediate
Verified Purchase:Yes
Great fit and sound. I like the new form factor, makes putting them in the charger easier and the LED lights on the side are a nice touch
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 2, 2025
Thank you for your thoughtful review! We’re thrilled to see you’re enjoying your experience with the Galaxy Buds3 Pro. The redesigned shape really does provide the snug fit that enhances your comfort for immersive listening. We're also glad you like the Blade Lights. They are designed not only to look great but also to elevate your listening experience. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great noise quality, fit, and looks!
on May 2, 2025
Posted by: J1nx
Best earbuds I have ever owned .Great noise quality, fit, and looks!
Response from Samsung USBy R&R Team, May 2, 2025
Thank you for your great review of the Galaxy Buds3 Pro! It’s awesome to know that you consider them the best earbuds you’ve owned! We designed them to provide exceptional sound quality, a comfortable fit, and a sleek appearance. Your feedback highlights exactly what we aimed to achieve. If you have any more thoughts or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds3 Pro Silver something you'd love!
on May 2, 2025
Posted by: Fredd
from Florida
Expertise:Expert
Verified Purchase:Yes
They offer a great sound quality, the voice control is the top upgrade and exiting when you can just "stop the music" by actually just saying it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 2, 2025
It's great to hear from you, Fredd. Thank you for your feedback on the Galaxy Buds3 Pro! We’re glad to see that you’re enjoying the sound quality. Our team put a lot of effort into creating an exceptional audio experience. It's great to know you’re taking advantage of the voice control feature! The ability to manage your music simply by saying things like “stop the music” really enhances the convenience and ease of use, especially when you're busy or on the go. We appreciate your support and hope you continue to enjoy your Galaxy Buds3 Pro! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy Fit
on May 1, 2025
Posted by: Mike
from Fresno ,Ca
Expertise:Intermediate
Verified Purchase:Yes
I love these new buds ,thay are more clear & easy fit in my ears .i take them every where i go.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 2, 2025
Thank you so much for your wonderful review, Mike! It's reassuring to see that you love the clarity and comfort of the Galaxy Buds3 Pro. It’s great to know they fit easily in your ears and are a perfect companion for all your adventures. We designed them with an emphasis on a seamless listening experience, so it's fantastic to know that they’re accompanying you everywhere you go! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New ear buds
on May 1, 2025
Posted by: Jr E
from Texas
Expertise:Intermediate
Verified Purchase:Yes
My wife loves them and finally some that fit her ears.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 2, 2025
Thank you for your thoughtful review, Jr E! We’re happy to know that your wife loves the Galaxy Buds3 Pro and that they fit her ears perfectly. The design was specifically crafted for comfort, ensuring a secure and enjoyable listening experience for everyone. She might also appreciate that the Galaxy Buds3 Pro comes with additional features like sound detection and seamless connectivity to other Galaxy devices, making it easy to switch between your phone, tablet, or smartwatch. Don't forget about the Game Mode, which enhances your gaming experience when using experimental Labs features. And if you're ever on the go, the neck stretch reminders can help keep her feeling her best. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't buy this product
on May 1, 2025
Posted by: Parween Zebari
from Texas
Expertise:Expert
Verified Purchase:Yes
I was really excited to get these earbuds once I tried them on they don't fit the ear loop and they hurt my ear so bad that I have to wear any ways . Please don't buy this product.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R Team, May 2, 2025
Hi Parween! We appreciate you sharing your thoughts on the Galaxy Buds3 Pro. We completely understand that getting the perfect fit is essential to get the best experience with your buds. Don’t forget to check the directional markings on the earbuds. Just remember that the "R" should face you when you insert the right earbud, and the same goes for the left with the "L." A little tip for comfort: angling the earbud so the microphone points towards your mouth can make a big difference! If you want that extra assurance on the fit, we recommend taking a moment to run the earbud fit test via the Galaxy Wearable app. It’s fantastic for making sure you’re getting the most comfortable experience possible. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Almost perfect.... Almost.
on May 1, 2025
Posted by: Anonymous
from Nashville, TN
Expertise:Expert
Having owned the original buds, as well as Live and Pro, I was excited to get my hands on these. Strictly from the sound perspective, these are fantastic. Definitely an improvement over the previous generations. I liked them so much that I bought another pair just for my home office.
If I was leaving this review 2-3 months ago, I would have easily given these 5 stars. That is however until I noticed a crack forming at the top of the right ear bud. Identical to what was described by a number of others. Knowing that these have never been dropped, I can only assume its an issue with material or design. However, based on Samsung's warranty disclaimer, this is considered "physical damage," and it not something they cover. Which is a shame because it puts a pretty significant damper on what is otherwise a great product.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 6, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Bobby. We love to see that you find the sound quality fantastic and an improvement over previous generations. However, we hate to learn about the crack in your right earbud. It's important to us that you have a great experience with our products, and we stand behind the quality of our devices. Our products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. If your concern is related to a manufacturing defect, we'd love to help you resolve it. Additionally, if you're interested in extra peace of mind, we offer Samsung Care+ for eligible devices, which provides extended protection and added support. You can enroll eligible mobile devices when purchasing or within 60 days at samsungcareplus.com. If you need further assistance, please don’t hesitate to reach out to us at Samsung Support. We're here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best pair of buds I've ever owned
on May 1, 2025
Posted by: Captain Awesome
from Ohio
Verified Purchase:Yes
These buds are amazing! Easy to pair up, the tips were easy to change our Mt as well. I would like to see something like a pair of buds that wrap around your ears in the future
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 2, 2025
Thanks for your fantastic review of the Galaxy Buds3 Pro, Captain Awesome! We're glad you found them easy to pair and enjoyed the customizable tips. Your idea about ear-wrapping designs is interesting! We’re proud of their 53mAh battery life and IP57 water resistance, perfect for any environment. With features like Active Noise Cancelling, Adaptive Sound, Ambient Sound, and immersive 360 audio, we aim to enhance your listening experience. Thanks again for your feedback! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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