Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,830 Reviews)
Open Ratings Snapshot
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Very adaptive
on May 11, 2025
Posted by: Mike
Expertise:Expert
Verified Purchase:Yes
High quality sound, ear tips fit perfect for any ear size
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 12, 2025
Thank you for taking the time to share your honest thoughts on the Galaxy Buds3 Pro, Mike! It's wonderful to see that you're enjoying the high-quality sound and that the ear tips provide a perfect fit. The 360 audio is designed to create an immersive experience, making you feel like you’re right in the middle of the action when watching videos. We believe this feature truly elevates your audio experience, allowing you to hear vivid sound coming from all directions. We hope you continue to explore and enjoy everything the Buds3 Pro has to offer! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Purchase
on May 11, 2025
Posted by: Thomas Baltes
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
Perfect sound quality, comfort, battery life. Exactly what I expect from Samsung products. They are always on my person, in every situation. Especially for work.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Thomas! We’re elated to see that you’re enjoying the perfect sound quality and comfort they offer. It's great to know they seamlessly fit into your daily life, especially for work. We designed these buds to provide exceptional battery life and an excellent audio experience, and it's rewarding to see that reflected in your experience. If you have any more feedback or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
sounds great, charge isn't long enough
on May 11, 2025
Posted by: Jamie
from Pipersville, PA
Verified Purchase:Yes
The sound is amazing, I just wish that the charge on them lasted longer.
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Jamie! We're pleased to see that you're enjoying the amazing sound quality they provide. Regarding the battery life, we understand how important it is to have your earbuds last as long as you need them. The Galaxy Buds3 Pro offers up to 26 hours of playtime on a single charge! With the charging case fully powered, that can extend to an impressive 30 hours. To help you get the most out of your battery, I recommend a couple of tips. When you're not using them, be sure to store your earbuds in the charging case with the lid closed. Additionally, adjusting your notification settings in the Galaxy Wearable app (or in the Galaxy Buds app for iOS) can help conserve battery power. We're committed to providing the best experience possible, and we appreciate your feedback! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Broke in 2 months, Repair is priced too high.
on May 10, 2025
Posted by: William
from Hawaii
Expertise:Intermediate
I owned the product for approximately 2 months. Last week before my trip, my earbuds case was rained on and it stopped functioning. Samsung requested a large sum to replace or fix which is as close to the actual price of the product despite owning it for only 2 months. To make things worse, they required a reply within 1 day which i didn't make in time to reply.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 12, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, William. We understand how frustrating it can be to encounter challenges with your earbuds case, especially so soon after your purchase. This is certainly not the experience we aim to provide our customers. To better assist you, we encourage you to reach out to us at Samsung Support so we can gather more information and work towards a resolution. We want to remind you that our products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. Additionally, consider Samsung Care+ for eligible devices, which offers extended protection and extra support. Your feedback is important to us, and we look forward to helping you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great earphones 👏
on May 10, 2025
Posted by: Joey r
Verified Purchase:Yes
Quality I'm material is good, noise isolation good, cool led lights, decent battery life
Response from Samsung USBy R&R Team, May 12, 2025
Hi Joey, Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It's great to know that you appreciate the quality of the material and the excellent noise isolation. Our all-new design is indeed engineered for optimal sound, and we’re glad it’s resonating with you. The small, angled heads are specifically crafted to ensure a comfortable fit, enhancing your overall audio experience. And those Blade Lights? They’re designed to let you express yourself while enjoying your music or calls. It’s great to know that you’re enjoying these features along with the battery life! Thanks again for your feedback, and we hope you continue to enjoy your Galaxy Buds3 Pro! If you ever have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My review
on May 10, 2025
Posted by: Grey
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Good battery, noise canceling, good audio quality, good ear fit
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 12, 2025
Hey Grey! Thank you for your review of the Galaxy Buds3 Pro! It’s great to see you appreciate the excellent audio quality and effective noise canceling, both designed to enhance your listening experience. We're also glad you find them comfortable to wear. Our goal was to create a design that accommodates various ear shapes for all-day use. With up to 26 hours of playtime on a single charge, and extending to 30 hours with the fully charged case, you can enjoy uninterrupted music whenever you want. Your feedback is truly appreciated! For any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
A little better than pro 3s, but not enough.
on May 9, 2025
Posted by: Noah J
from minneapolis
Expertise:Intermediate
Verified Purchase:Yes
the sound quality and noise canceling features have improved since the buds2 pro, but the touch sensitivity is close to nonexistent and the fit seems to have gotten worse. I find myself using my 2s just as much as my 3s. if it wasn't for the discount of getting them with my upgraded phone, i would not have paid the price.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
5 out of 5
5
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, May 9, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Noah! It's great to see that you’ve noticed improvements in sound quality and noise cancellation compared to the Buds2 Pro. The Adaptive Noise Control adjusts between noise cancellation and ambient sound based on your surroundings, enhancing your listening experience. Regarding touch sensitivity, the Buds3 Pro use pinch and swipe controls for managing music and calls. If responsiveness is inconsistent, make sure the touch-sensitive areas are clean and dry. For fit, the Buds3 Pro come with replaceable ear tips. If they feel loose, trying different sizes or adjusting their angle may help. We appreciate your feedback and hope these tips enhance your experience with the Galaxy Buds3 Pro! For any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3
on May 9, 2025
Posted by: 2ndNature Weezy
from Baltimore, Maryland
Expertise:Intermediate
Verified Purchase:Yes
I like the fit and sound. I think the different design contributes to the overall feel.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 12, 2025
Thank you so much for your feedback! We're more than happy to hear you appreciate the fit and sound of the Galaxy Buds3 Pro. The unique design really enhances the experience, and we love that you noticed it! With flawless control at your fingertips, you can easily manage your earbuds without having to reach for your phone. Plus, the secure fit means you can glide through gestures with confidence, knowing they're going to stay comfortably in place. For any questions or concerns, please reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
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