Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jaegar
from Alaska
Expertise:Intermediate
Verified Purchase:Yes
Great sound quality, great ANC, great transparency, very comfortable. Overall great buy. Works great with almost any device if you just download the Samsung wearable app
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, May 15, 2025
Thank you for your wonderful review of the Galaxy Buds3 Pro, Jaegar! It's great to know that you're enjoying the excellent sound quality and effective ANC. We put a lot of thought into the transparency features and comfort to enhance your listening experience. We're also glad that the Samsung Wearable app is making it easy for you to connect with your devices. Your feedback means a lot to us. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Buds 3 pro
on May 14, 2025
Posted by: Reese932
Great headphones for sound quality and noise canceling. But by far the worst Samsung product I own. I had bought a total of three buds 3 and 2 bud 3 pro each pair has the same issue will only charge when they want to. After owning 3 I dont think is a coincidence anymore
Features
5
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, May 15, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Reese! We're thrilled see you enjoy the sound quality and noise cancellation. It’s important to us that you can fully enjoy your earbuds. To enhance your experience, you might want to check the charging contacts inside the case to ensure they are clean, as dirt can sometimes affect the connection. Resetting your Galaxy Buds3 Pro through the Galaxy Wearable app can refresh their performance as well. Keeping your earbuds’ firmware up to date is another great way to ensure optimal functionality, so be sure to check for updates in the Galaxy Wearable app. Additionally, using the original charging cable and adapter and ensuring that the case has enough battery can further support a better charging experience. If you need more assistance, feel free to reach out to us at Samsung Support for personalized help. We appreciate your feedback and hope these suggestions enhance your enjoyment of your Galaxy Buds! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Poor battery life
on May 14, 2025
Posted by: Tinner
from Michigan
Expertise:Intermediate
They're nice and have good sound quality but the battery life sucks. I put them in at 5:10am it's now 9:27am and I have 15% left
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
4
Value
1
Response from Samsung USBy R&R Team, May 14, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re glad to see you enjoy the sound quality and overall design. We understand you had some concerns about battery life. The Buds3 Pro actually provides up to 26 hours of playtime on a single charge, which extends to 30 hours when using a fully charged case. To help maximize battery life, we recommend keeping them in the charging case with the cover closed when not in use. Additionally, adjusting the notification settings through the Galaxy Wearable app on your connected phone, or in the Galaxy Buds app if you're using iOS, can help conserve power. These simple adjustments can make a big difference in ensuring your earbuds last as long as you need them! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jeff
from NJ
Expertise:Intermediate
Verified Purchase:Yes
High quality sound and noise cancellation. Comfortable fit that stays in my ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, May 14, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Jeff! We love to see that you're enjoying the exceptional sound quality and the comfortable, secure fit. With our Adaptive Noise Control, you have the power to eliminate distractions like traffic, allowing you to fully immerse yourself in your audio. The perfect harmony of Active Noise Cancellation and Ambient sound means you can focus on what you love most, whether it’s your favorite music, podcasts, or just talking on the phone. We hope you continue to love your Buds3 Pro. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Ear tips suck.
on May 13, 2025
Posted by: Maddmaxz28
from Vinton, iowa
Expertise:Expert
I went into buying these with the hope that I was getting a better product then the samsung bud 2 but I've had nothing but issues with my samsung bud pro 3 the ear tips don't fit my ears. I've tried all three that was packaged and can't get a good seal, so I'm on my second aftermarket set given the last pair works better but it still doesn't seal good enough to pass a fit test unless I hold them firmly in with my fingers. Im really disappointed in spending this much money to end up with what I received.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, May 14, 2025
We appreciate you for sharing your thoughts about the Galaxy Buds3 Pro, Maddmaxz28! We completely understand how important it is to get the perfect fit for an optimal listening experience. Once you’ve selected the right ear tips for comfort, take a moment to check the bottom of each earbud for the directional markings — you’ll find an "L" for the left earbud and an "R" for the right. It might help to insert the right earbud with the "R" facing you, then do the same with the left earbud, ensuring that the "L" is also oriented toward you. To really enhance your fit, we suggest angling the earbud slightly so that the microphone is pointing toward your mouth rather than hanging straight down. You can also rotate the earbuds gently until they feel just right. For added assurance that you’re getting the best fit possible, we highly recommend using the earbud fit test available through the Galaxy Wearable app. We hope these tips help you enjoy your Galaxy Buds3 Pro even more! If you have any other questions or experiences to share, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice features/ gr8 buy!
on May 13, 2025
Posted by: Poochi
Expertise:Expert
Great headphones but I hate the fit! They fall out quite a bit and it's so annoying 😑 I definitely didn't have that issue with my galaxy buds. I give them an 8/10!
Response from Samsung USBy R&R Team, May 13, 2025
It's great to hear from you, Poochi! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We love to see that you love these buds so far! To ensure we’re getting the best possible experience, we recommend exploring the different sizes of ear tips included with the buds. Choosing the right size is crucial for a snug fit that maximizes audio quality and minimizes sound leakage. For added assurance of that perfect fit, don’t forget to run the earbud fit test via the Galaxy Wearable app. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Ear fit sucks bring back bud pro 2 design
on May 12, 2025
Posted by: Jason DG
from New york, NY
Expertise:Expert
I'm a loyal Samsung customer. My phone, watch, TV, and tablets are all Samsung. I loved the Samsung Buds 2 pro. I had to replace them because of some cracking of the plastic shell on the left bud. I wasn't to sure about the new bud pro 3's because of the design to much like airpod. I was completely right the design sucks. The pro2's are perfect you forget that they're in your ear and they don't fall out. The pro3's suck they fall out easily and feel weird in the ear. Please bring back the pro 2 design for the next bud pro design. Would hate to have earbuds from a different company. Right ear bud doesn't charge needs a magnet or something to keep it connected.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
2
Response from Samsung USBy R&R Team, April 28, 2025
Thank you for sharing your detailed feedback about the Galaxy Buds3 Pro, Jason. It's clear that you're a dedicated Samsung customer, and we truly value your loyalty and insights. The Galaxy Buds3 Pro is designed with a focus on innovation, featuring an upgraded polycarbonate body for durability and a design that incorporates Blade Lights for a sleek and modern look. While the design differs from the Buds2 Pro, it aims to provide a comfortable and secure fit with adjustable ear tips to suit various preferences. To enhance the fit of the Buds3 Pro, we recommend using the Earbud Fit Test available in the Galaxy Wearable app. This feature helps ensure the earbuds are positioned correctly and securely in your ears. Additionally, adjusting the angle of the earbuds or trying different ear tip sizes can improve comfort and stability. We understand that transitioning to a new design can take some getting used to, and we appreciate your honest feedback. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazingly great sound
on May 12, 2025
Posted by: Gary
Great product they sound amazing just wish the battery life was a little bit longer
Response from Samsung USBy R&R Team, May 12, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Gary. We're pleased to see that you love the sound quality of your buds, but we can ensure you enjoy them. We understand that battery life is important, and while these buds provide up to 26 hours of playtime per charge and can extend up to 30 hours with a fully charged case, we want to help you make the most of that battery. To conserve battery power, try keeping your earbuds in the charging case when you're not using them, ensuring the cover is closed. Additionally, you can adjust notification settings using the Galaxy Wearable app on Android or the Galaxy Buds app on iOS to help manage battery life. We hope these tips enhance your experience even more! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US