Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,830 Reviews)
Open Ratings Snapshot
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Unparalleled sound
on June 2, 2025
Posted by: JoelFer
[This review was collected as part of a promotion.] I've been using the Buds 3+ for a few months and I can tell they're a big improvement in both design and performance.
The audio is crisp and well-balanced, with clear mids detailed highs, and solid bass. Wether it's music, videos, or calls, the sound feels rich and immersive.
ANC is noticeably better than previous models, blocking most background noise effectively. Ambient mode also sounds more natural now.
The Galaxy Buds 3+ are a solid upgrade with great sound, co fort, and features. A strong choice, especially for Samsung users.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love these head phones
on June 2, 2025
Posted by: Coldbrew
[This review was collected as part of a promotion.] The buds pro 3 are a huge upgrade from the buds 2. I use them everyday and enjoy the swipe volume on the side of the buds. The only complaint is the size of the ear inserts. For me it seems to be right in the middle is what I need.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds3 Pros are great!
on June 2, 2025
Posted by: BrandB
[This review was collected as part of a promotion.] The sound quality is wonderful, and I'm a music junky.
I enjoy the different sound modes, especially when someone is talking to me and it auto adjusts so I can hear them clearly, or how I sometimes discretely turn on noise canceling when it's someone I really don't want to hear but don't want to be rude.
The Galaxy AI voice comes through them clear and understands what I say without issue. I also haven't had anyone tell me that they can hear the difference when I'm using them or when I'm not.
The voice commands work perfectly with my S23 Ultra.
I almost forgot about the magnetic case. It makes so there really is no wrong way to insert the buds for charging.
I'm a very active person and I've used plenty of earbuds. I usually opt for the ones with the ear hooks because of the sweat. I took a chance with these and have been pleased with their comfort.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great headphones
on June 2, 2025
Posted by: Kayboy
[This review was collected as part of a promotion.] Great headphones and cool Galaxy AI. Love them and use them everyday.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has amazing features, volume and more
on June 2, 2025
Posted by: Eggball28
[This review was collected as part of a promotion.] The Ai on the s25 is a game changer. The gemini feature is so fun and easy to use. I especially love waking up to notifications to the weather and other updates
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has most perfect ear comfort.
on June 2, 2025
Posted by: Samsung23
[This review was collected as part of a promotion.] I find the Buds3 Pro exceptionally comfortable and secure during runs, representing a significant improvement over previous models I've used.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its good for the most part
on June 2, 2025
Posted by: Lowest
[This review was collected as part of a promotion.] Ive had some minor problems with connectivity. My main gripe is the non-backwards compatibility. Because my windows computers bluetooth is one generation behind (a 2023 motherboard) I cannot connect it to the pc.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Charging ear bud
on June 2, 2025
Posted by: Thevato
[This review was collected as part of a promotion.] Vary difficult to charge ear buds. Have to mess with earphones to charge
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 3, 2025
Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro. It sounds like you're facing some challenges with charging your buds. We totally understand how important it is to keep your buds ready to use whenever you need them. Sometimes, a little debris like lint or dust can interfere with the charging process. We recommend checking the charging contacts on both the earbuds and the case, as well as the cradle pins, and giving them a quick clean. This can really enhance your charging experience. If you have any other questions or need assistance with this, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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