Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,830 Reviews)
Open Ratings Snapshot
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
They fit great and the noise cancelation is awesom
on June 2, 2025
Posted by: AlwaysSamsung
[This review was collected as part of a promotion.] I use my buds everyday almost all day listening to music and or watching TV shows. They are great, the ai that is incorporated into them makes it easy for me to switch between a show and a phone call.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy buds 3 Pro is the perfect description
on June 2, 2025
Posted by: Jsal33
[This review was collected as part of a promotion.] I use my galaxy buds3 pro every day. I work outside and there's constant background noise where if I'm making a call the galaxy ai is able to cut out the junk background noise and even other voices on my end so my words come out crisp and clear. The galaxy ai for live translation helps out a lot when I'm trying to speak to people speaking different languages, so far I've used it with Spanish, mandarin, Vietnamese, and German. It's the best life investment I've ever made.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
They are good.
on June 2, 2025
Posted by: RosiesRred
[This review was collected as part of a promotion.] They are really great earbuds. The sound quality is amazing dot dot dot but I can't seem to get them to fit correctly and when they fall out they squeal, really loud in my ear
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and firs perfectly in the ear
on June 2, 2025
Posted by: Toshiro21
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro have become an essential part of my daily routine. I use them for just about everything - streaming music and videos, jumping on work calls, listening to podcasts during my commute, and even while winding down with a movie at night.
What sets these buds apart is how Galaxy Al intelligently adapts to my environment. Whether I'm walking through a noisy street or sitting in a quiet room, the Al-powered adaptive noise cancellation automatically adjusts to give me the best sound experience without needing to fiddle with settings.
The sound quality is phenomenal - rich bass, clear vocals, and immersive surround sound for everything from Spotify to Netflix. The voice detection feature, pow by Galaxy Al, is a
game changer– it automatinally switches to ambient mode when I start talking, which makes quick conversations super convenient.
They're super comfortable, too - I can wear them for hours without any discomfort, whether I'm working from home or heading out for a run. The battery life easily lasts me through the day, and the fast charging case is a big plus.
Overall, the Galaxy Buds 3 Pro have seamlessly integrated into my everyday life, and Galaxy Al just takes them to the next level. Highly recommended for anyone who wants smart, reliable audio gear!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I want to love these more
on June 2, 2025
Posted by: Aaerro
[This review was collected as part of a promotion.] I've owned four different pairs of Galaxy buds and these might just be my least favorite for a very specific annoying reason.
First let me start with saying that these sound great! They look very attractive and the case and wonderful. The features are very handy and the app works well for me. The new touch controls are more customizable and offer ways to use. Like I said, I really want to love these.
My issue that keeps me from enjoying these is the shape impeding on getting a a comfortable fit. These hurt my ears more than any of the other buds ive owned. I can only wear for half an hour max before being painfull, this also translate to poor fitment that tens to get pushed out of my ears. I have spent a large amount of time trying different fitment angles and the included sizes to no avail. I believe it's due to the new shape of these buds that protrude more into the ear canal.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 4, 2025
We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro, Aaerro. We love to see that you appreciate the sound quality, design, and handy features! We totally understand how important comfort is, and we hate to see that you’re having trouble finding the perfect fit. The Galaxy Buds3 Pro comes with multiple ear tip sizes to help you find the most comfortable option. We highly recommend trying out different sizes, as this can make a significant difference in how they feel when you wear them. Also, don’t forget to utilize the Fit Test feature in the Galaxy Wearable app. It's designed to ensure you get the best seal and comfort for your specific ear shape. We really want you to have a great experience with the Buds3 Pro, so please give those adjustments a try. If you have any further questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds3 Pro
on June 2, 2025
Posted by: Kiki0227
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 Pro are really good, with great sound and feeling very comfortable in my ears, which is perfect for listening to music. I usually have a problem with buds falling out of my ears, but I have not had that problem with these. They do a great job of blocking out noise, and the transparency mode is excellent, letting you hear your surroundings clearly, even with features like adaptive noise control and real-time interpretation powered by Galaxy AI. I'm getting a high-quality listening experience and clear calls, all enhanced by the integrated Galaxy AI technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Bad battery life
on June 2, 2025
Posted by: Steve13211
[This review was collected as part of a promotion.] The sound is great and I like the fact it pairs wonderfully with Samsung phones. However, the battery life is horrible.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 4, 2025
Hi Steve! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We’re thrilled to see that you enjoy the sound quality and the seamless pairing with your Samsung phone! We noted your concerns about the battery life. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. To help you maximize the battery life, we recommend a couple of tips: when you're not using the earbuds, please keep them in the charging case with the lid closed to help maintain their charge. Additionally, you can adjust the notification settings through the Galaxy Wearable app on your connected phone or the Galaxy Buds app if you're using iOS, which can help extend battery performance during use. We also offer a 12-month limited warranty for any manufacturer defects, and you can add Samsung Care+ for extended coverage and support. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing!
on June 2, 2025
Posted by: AmSi18
[This review was collected as part of a promotion.] The best thing about it is its quality and it is made by Samsung. The sound quality is beyond no doubt the best. The design and features are great. With the help of AI you could do a lot of things. Really I love the product and it will remain as my main gadget whenever and where ever I go. Keep it up Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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