Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Outstanding AI features.
on June 10, 2025
Posted by: Triniboy
[This review was collected as part of a promotion.] The h
ost of Galaxy AI features on this product is the main reason why I purchased this product. The ANC is phenomenal for an in ear product and the clarity when taking calls and listening to music or my audio books is amazing. I'm traveling this summer and can't wait to use the interpreter mode, I hope they function well. I love hands free voice control as it makes it easier for me control my phone and other smart devices around the house when my hands are dirty.
Great product. I actually have another pair as back up in case these get lost or damaged. With that being said one feature I would love to see is adding the beeping feature in Find My Buds to the case itself and make it so that you don't have to connect to the buds to use the Find My Buds feature.
Thanks,
Ron
Great product. I actually have another pair as back up in case these get lost or damaged. With that being said one feature I would love to see is adding the beeping feature in Find My Buds to the case itself and make it so that you don't have to connect to the buds to use the Find My Buds feature.
Thanks,
Ron
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
these are awesome they have great noise canceling
on June 10, 2025
Posted by: TLpheadpones
[This review was collected as part of a promotion.] I just got them the other day and I hated in ear headphones. Now this is all I would use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Noise cancelation eliminates all ambient noise!
on June 10, 2025
Posted by: Buds3pro4thewin
[This review was collected as part of a promotion.] By far, the best buds to wear! Comfortable, accurate, and superior sound to more expensive earbuds!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on June 10, 2025
Posted by: Mayo0
They work great however after less than half a year I'm having issues charging them. In terms of quality and longevity this product is not worth the money I spent.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, June 11, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re glad to see you enjoyed them! If you’re having challenges with charging, it may be related to the earbuds or the charging case. Using a Samsung-approved charger is important, as non-certified chargers can lead to complications. We recommend fully charging the case and checking the earbuds for any visible damage. Restarting the earbuds can also be beneficial. For detailed troubleshooting instructions, please find the link below. If you need further assistance, we recommend reaching out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Overall the perfect pair of earbuds
on June 10, 2025
Posted by: Kamigeru
[This review was collected as part of a promotion.] I use these mainly for work but they are daily drivers now once I heard the amazing sound these earbuds produce. The ai really is greatly utilized with these buds. The best sound on any earbuds I've tried.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love them!
on June 10, 2025
Posted by: Junkion
Expertise:Intermediate
These ear buds are simply amazing. They do what the ads say they do, and the have so many more features if you really want to use them to their fullest potential!
20/10 will buy again.
20/10 will buy again.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Kathy D
Verified Purchase:Yes
The Buds are great they cancel out any background sounds. They dont stay in my ears good that is my only problem.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Aaron
from Texas
Expertise:Intermediate
Verified Purchase:Yes
I like these.
Headphones a lot.I especially like how it can automatically switch transparent mode.When taking a call makes a lot easier and I seem to hear people a lot better and I don't talk very loud because i hear my voice. The sound is very good. And I have.
Not had any problems with the battery life. I've had other Samsung earbuds that I did not like so much.But these are very comfortable.I could even sleep with them in.
Headphones a lot.I especially like how it can automatically switch transparent mode.When taking a call makes a lot easier and I seem to hear people a lot better and I don't talk very loud because i hear my voice. The sound is very good. And I have.
Not had any problems with the battery life. I've had other Samsung earbuds that I did not like so much.But these are very comfortable.I could even sleep with them in.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US