Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,829 Reviews)
Open Ratings Snapshot
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Galaxy 3 Pro Earbuds
on June 13, 2025
Posted by: TheRob
[This review was collected as part of a promotion.] I love using my galaxy 3 pro earbuds! They look really cool. They fit. Well, I love using the AI app with them they respond as soon as I'm done talking. I can hear everything when I have the ambient noise on or off. There's just a really great set of earbuds, and i'm probably gonna get another pair of soon, just so I can have one for work.And one for play!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for your amazing review of the Galaxy Buds3 Pro, Rob! We're excited to see that you love their cool design and comfortable fit. It’s awesome to see that the AI features enhance your experience by responding instantly. The ability to hear everything clearly with the ambient noise feature truly sets these buds apart. We’re excited that you're thinking about getting another pair! Having one for work and one for play sounds perfect! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Yes, there worth the money. Amazing sound quality!
on June 12, 2025
Posted by: Micklepickle
[This review was collected as part of a promotion.] My first experience with my new s25ultra was with shy little girl asking me about Samsung AI. Since that day we replay our games and include AI in them as well. Nice job Samsung.
I
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro. It’s wonderful to know that you’re enjoying your experience with them. The immersive sound quality and comfortable fit are designed to boost your listening experience whether you’re on a call or immersed in your favorite playlist. We also love that you appreciate the other features, like active noise cancellation. It’s all about creating your own personal sound oasis. Your feedback helps us continue to innovate. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfort and noise cancellation
on June 12, 2025
Posted by: Rahu1lovesgadgetz
[This review was collected as part of a promotion.] I use my buds 3 pro for working, working out, watching videos, listening to songs and such. I especially love the noise cancellation feature and how I can control galaxy AI from my buds. My work place is a bit noisy environment, ever since I purchased buds 3 pro my focus and productivity has drastically increased. I love the seamless integration with my s24 ultra. I've tried many products before, but this has been one of the best ear buds I've ever used.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 12, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! It’s wonderful to see how they've improved your focus and productivity in a noisy work environment, especially when paired with your Galaxy S24 Ultra. The Adaptive Noise Control powered by Galaxy AI ensures that you can stay focused on your tasks while filtering out distractions. Additionally, the ability to control Galaxy AI directly from your earbuds adds convenience, making interactions smoother and more instinctive. Your feedback highlights the strengths of the Buds3 Pro, and we appreciate you taking the time to share your thoughts! If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst iteration of galaxy bus yet
on June 12, 2025
Posted by: IanA
from Richmond, VA
Expertise:Expert
Worst set of galaxy bus I've owned. Shape itself doesn't fit well I ears and only set I've had that seems to constantly fall out
Touch controls on slanted surface is garbage and basically requires you uncomfortably push them into your ears to get the controls to engage
Constant issues with on a single ear bud charging.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 12, 2025
Hi Ian! Thanks for taking the time to share your feedback with us. We hate to see that your experience with the Galaxy Buds3 Pro hasn't gone as expected so far. It’s important to us that you have a comfortable fit and an enjoyable listening experience. We highly recommend checking out our detailed guide for finding the best fit with your earbuds. This can really make a difference! You can find those tips in the link attached. Regarding the charging with one of your earbuds, please ensure that you’re using the original charger that came with your Buds. A quick check and clean of the charging contacts can also help improve the situation. If this continues, please be sure to reach out to us at Samsung Support. Thank you for sharing your feedback, and we hope to help you have a better experience with your Galaxy Buds! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
They are fine
on June 12, 2025
Posted by: Jenn
Verified Purchase:Yes
They are fine. Loved my bud2’s a little more. I don’t care for the piece that hangs down from my ears and the others were easier to use as well. Still like these however.
Response from Samsung USBy R&R Team, June 12, 2025
It's great to hear from you, Jenn. We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro! It’s great to see that you still like them, even though you preferred the Buds2. The new design of the Buds3 Pro introduces a blade-style shape that enhances touch controls and provides a unique look. The Adaptive Equalizer with Galaxy AI ensures that sound is optimized based on how the earbuds sit in your ears, delivering a tailored listening experience. Your feedback is valuable, and we appreciate you taking the time to share your experience! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AI + ANC = 🔥 Galaxy Buds 3 Pro Hit Different
on June 12, 2025
Posted by: zxtraul
[This review was collected as part of a promotion.] Been rocking the Galaxy Buds 3 Pro for a year now—and honestly, they’re Samsung’s best buds yet. The sound is clean, bass hits just right, and the new Galaxy AI features actually do something.
The Adaptive ANC is super smart—it figures out when you're in a noisy street or a quiet café and adjusts itself automatically. No more fiddling with modes. Plus, the AI-based real-time translation and voice detection are game-changers, especially while traveling or multitasking.
Fit is snug and comfy, even during workouts. Calls are clear, and mic pickup is noticeably better than the Buds 2 Pro. The case is sleeker now, and battery life is solid—I get through a full day with mixed use.
They pair fast, switch devices smoothly (especially with Samsung stuff), and honestly make AirPods look kinda basic for Android users.
Verdict: If you’re into premium sound with smart features that actually work, the Buds 3 Pro are 🔥. Worth the hype.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! It's reassuring to know that you find them to be Samsung’s best earbuds! It’s great that you’re enjoying the clear sound and the bass response. We’re especially proud of the Adaptive ANC feature and how it enhances the overall listening experience. If you ever have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. Thanks for being part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great headphones
on June 12, 2025
Posted by: Modelq
[This review was collected as part of a promotion.] Ease of use is great. Sound quality is good. Phone conversations are clear both ways
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We’re elated to see that you find them easy to use and that the sound quality meets your expectations. It’s also great to know that you enjoy clear phone conversations, as that’s exactly what we aimed for. If you ever have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. We’re here to help you get the most out of your experience. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
will not bbuy
on June 12, 2025
Posted by: tingtingtong
from portland, or
Expertise:Expert
Verified Purchase:Yes
very bad connection.very bad connection.very bad connection.very bad connection.very bad connection.very bad connection.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 12, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We truly appreciate your feedback. If you're having trouble connecting your Buds to your phone, getting them to sync again is often a straightforward process. A quick restart of the earbuds, resetting the Bluetooth connection, or making sure the Galaxy Wearable app is updated can typically do the trick. Your experience matters to us, and we know how important it is for your audio to work flawlessly. To assist you further, we'll include a link at the end of this response for troubleshooting steps tailored for your Galaxy Buds3 Pro. If you have any more questions or need anything else, please feel free to reach out to us at Samsung Support. We’re here to help! -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111318/#:~:text=If%20your%20phone%20cannot%20connect,will%20normally%20fix%20the%20issue.
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Written by a customer while visiting Samsung US
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