Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Lucky
from San Francisco
Expertise:Expert
Verified Purchase:Yes
Worsted experience ever battery time less than hour plus nose issues and also sound ain't clear
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, June 13, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Lucky! We see that you may have some concerns, and we're here to help. For battery life concerns, ensuring the earbuds are fully charged before use and storing them in the charging case when not in use can help increase your battery life. If the battery drains faster than expected, checking for software updates through the Galaxy Wearable app ensures the latest optimizations are applied. If sound clarity is affected, adjusting the Equalizer settings in the Galaxy Wearable app can help enhance the listening experience. Additionally, cleaning the microphone hole, speaker, and air duct with a clean, dry, and soft brush or cotton swabs may improve audio quality. Your feedback is valuable, and we appreciate you taking the time to share your experience! If further assistance is needed, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
really cool product, but fall off often
on June 13, 2025
Posted by: Yiiiiii
[This review was collected as part of a promotion.] I’ve been using the Samsung Buds 3 Pro for a few weeks now, and there’s a lot to love—especially the AI features and the LED light. The AI-powered noise cancellation and smart ambient mode feel incredibly intuitive, adapting to my environment almost seamlessly. The LED light is a surprisingly useful touch—not just aesthetic, but also functional when locating them or checking status at a glance.
That said, the fit has been a recurring frustration. Despite trying all the different ear tip sizes, they just don’t stay in securely. Whether I’m walking or just shifting my head, they tend to slip out, which makes them hard to trust for workouts or even casual wear. It's a real letdown, especially considering how advanced and premium the rest of the experience feels.
If Samsung could improve the fit in future iterations, these would be near perfect. For now, I love the tech, but the comfort and security aren’t quite there yet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and features
on June 13, 2025
Posted by: TonyT00
[This review was collected as part of a promotion.] Love the bass and all the tech. from AI to neck stretch reminders
Value
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for your feedback on the Galaxy Buds3 Pro, Tony! We're thrilled to see that you're enjoying the incredible sound quality and technology features. We love to see that the integration of advanced AI has enhanced your listening experience. Neck stretch reminders are a great way to keep you feeling comfortable while enjoying your music or calls. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Very good clarity.
on June 13, 2025
Posted by: Jdbuds
[This review was collected as part of a promotion.] The Glaxy AI is such a convenient help to record my training sessions for my jobsite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great set of buds
on June 13, 2025
Posted by: DaveMcD
[This review was collected as part of a promotion.] Invested in these a few months ago. Cost was a little on the expensive side but never once do I regret the purchase. I wear these on my commute and when I travel and they are fantastic. The AI with the use of adaptive sound is a game changer.
Value
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Dave. It’s great to know that you enjoy using them during your commute and travels! We're glad you find the adaptive sound feature to be a game changer. We designed it to enhance your listening experience in any environment. We hope you continue to love your buds. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Flanny
from Kansas City
Expertise:Expert
Verified Purchase:Yes
They don't stay in my ears. The pinch feature pushes the bud out of my ear. there is a clicking sound when the adaptive noise cancelling is on. The audio quality is better than most as well as the noise cancelling.
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Flanny! We’re glad to hear that you appreciate the audio quality and effective noise cancelling. We understand your frustration with the fit and the clicking sound when using the adaptive noise cancellation feature. If you’re experiencing static noises with your earbuds, it might help to check for updates on both your earbuds and the connected device to ensure everything is running on the latest software. Restarting or resetting your earbuds can often resolve minor issues, too. Regarding the fit, we completely agree that it’s important for your earbuds to stay comfortably in place. We’ll be providing a link soon with helpful tips on achieving the best fit to enhance your experience. Your feedback is invaluable, and we’re here to ensure you have the best experience with your Galaxy Buds3 Pro! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
4
The product is great
on June 13, 2025
Posted by: Kp3gmf
[This review was collected as part of a promotion.] The only complain about it is i wish it was louder other than that the sound is amazing
Value
4
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for sharing your feedback about the Galaxy Buds3 Pro! We're thrilled to see that you're enjoying the amazing sound quality. We understand that you'd like them to be louder, and that's understandable! Have you had a chance to explore the equalizer settings in the wearable app? It allows you to customize the audio to your liking, which might help enhance your listening experience. If you have any more questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Ear Buds!
on June 13, 2025
Posted by: jcap8856
[This review was collected as part of a promotion.] I really enjoy these ear buds, they fit so comfortable and the noise cancelling is also extremely good. The audio quality in the music or videos I listen to are also excellent!
By far my favorite ear buds on the market! Well done Samsung!
Value
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for your amazing feedback on the Galaxy Buds3 Pro! We're exhilarated to see that you find them comfortable and that the noise cancellation exceeds your expectations. It’s great to know you're enjoying the excellent audio quality for both music and videos and that these earbuds provide an immersive experience. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. Your satisfaction means a lot to us and we’re here to help! -Kelvin
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Written by a customer while visiting Samsung US